Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Tell us how Alert 1 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is good! My dad fell in the kitchen and he pressed the button.”

Helpful Report

Posted 4 years ago

“Alert1 device activated and after speaking with Alert1 representative, a local ambulance was dispatched with EMT assessment and transport with care on board to hospital. Thankfully it was nothing serious that required overnight stay as irregular symptoms disappeared and blood pressure under control.”

Helpful Report

Posted 4 years ago

“you did a good job--thank you for serving me as my Alert 1 provider”

Helpful Report

Posted 4 years ago

“The test went as intended. The call person did a great job. Thanks for the follow up.”

Helpful Report

Posted 5 years ago

“I was setting up a new pendant and it was a test. You responded to my test9”

Helpful Report

Posted 5 years ago

“I fell in the kitchen on my back. It took me several minutes to be able to get into a sitting position but was unable to get up. I pushed the button on my alert that I wear around my neck and shortly was connected to someone that notified the EM”

Helpful Report

Posted 5 years ago

“Great response”

Helpful Report

Posted 5 years ago

“When my mom fell I was supposed to get the call first, but they had already called the first responders. It worked out fine.”

Helpful Report

Posted 5 years ago

“This is his wife, Billie. I was here and I was able to get to box and talk to the person who answered. I just want to make sure that pressing the button is enough to dispatch help because Im not always here to talk to someone. If Dave had pressed the button but couldn't get to box to talk, would you still alert the paramedics?”

Helpful Report

Posted 5 years ago

Hello Billie, Yes, if the button is pressed and we are unable to get a response, we will then follow your customized protocol and send help. If you would like someone to reach out to ensure that your protocol is accurate, could you please send us the phone number best to reach you at in a private message? Thank you, Alert1

Posted 5 years ago

“I thought it took a bit long for them to arrive, but they did a great job when they got here.”

Helpful Report

Posted 5 years ago

“Please take chuck sept off the call list and add his daughter stacy ohman at 530-919-3965. And remove this e mail thank you”

Helpful Report

Posted 5 years ago

“You did fine. She fell in the kitchen and was unhurt, but her alert system detected the fall and so you called for emergency assistance. We would have preferred that you call us first since we are first on the response list, but everything worked out fine.”

Helpful Report

Posted 5 years ago

“Good”

Helpful Report

Posted 5 years ago

“Everything went well”

Helpful Report

Posted 5 years ago

“Response was prompt”

Helpful Report

Posted 6 years ago

“Called my son for help.”

Helpful Report

Posted 6 years ago

“I would suggest however that when you call those on list for notification that the caller ID say Alert1 instead of State call is originating from”

Helpful Report

Posted 6 years ago

“You came out but didn't follow up to tell my daughter what had happened . She had to call back in and the office could say what treatment I had , they said nothing was written down.”

Helpful Report

Posted 6 years ago

“The person I spoke to took care of my problem by contacting my neighbor who came right over.”

Helpful Report

Posted 6 years ago

“After a 5 minute wait for an answer you got the Fire Dept which got me to hospital. Have just gotten back after a week there and surgeries.”

Helpful Report

Posted 6 years ago

Alert 1 is rated 4.5 based on 1,330 reviews