Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is his daughter things went fine but how do I change the order of notification and one thing if he is sitting in his chair and hasn't touched the button it goes off and you all call is there something wrong with our system”

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Posted 6 years ago

“Called back to see if I was all right”

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Posted 6 years ago

“It worked well”

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Posted 6 years ago

“Got me the help I needed”

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Posted 6 years ago

“the ambulance was called and they were given the instructions of where the lock box for key was located and what the code was! Perfect!”

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Posted 6 years ago

“Wish there was way, the trigger could stop, before the final call to 911. Maybe a 2 button device so non-life threating "emergencies" could be triggered...”

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Posted 6 years ago

“Thank you. Everything was handled promptly and professionally.”

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Posted 6 years ago

“Fast nice people on phone”

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Posted 6 years ago

“It was our fault that Alert 1 did not have proper contact info for caregiver and neighbors as she mistakenly pressed button. She often can not hear voice on machine to respond that all is well.”

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Posted 6 years ago

“Just testing”

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Posted 6 years ago

“Called rescue for me”

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Posted 6 years ago

“My mom was able to get the help she needed.”

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Posted 6 years ago

“I was with my Dad when I pressed the button around his neck and no one responded, then I went to the base and pressed the big red button and about 60 seconds someone responded. Not sure if there was a problem with the button around his neck or if I was just a little panicky due to the emergency of getting him to the hospital. But the ambulance showed up within minutes. Thank you, Renee Hemphill, daughter of Elijah Watson”

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Posted 6 years ago

“My name is Nicole Walls, and Roy is my grandfather. When he had a medical emergency last Saturday and pressed his button, help was here right away, and we're very pleased with that fact. However, the next day my mother accidentally set off the alarm, and no one ever answered. True it wasn't a real emergency, but if it had been... Well, we sure hope it never happens again.”

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Posted 7 years ago

“Many times I don't need the paramedics either go to emergency at the hos[ital, Dont'you have your own people that can help ? many times people only need a stand up without paramedics orfirefighters”

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Posted 7 years ago

“First responders were attentive and very professional.”

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Posted 7 years ago

“Responsive, but must realize my Mother is about 80% deaf and you may have to speak loudly and frequently for her to hear you. If she does not respond, please call me Barbara Leonard as soon as possible. I live about 15 minutes from her and can get there pretty quickly. Thanks so much for your service. Barbara Leonard 352-633-0240 Cell 757-650-7423”

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Posted 7 years ago

“They promptly called the list of people on the contact list and then called for emergency help. We were then able to determine if it was a medical emergency, which it was not. She needed assistance because she had gone to the bathroom all over the floor, which is what happened when she had a stroke. We are glad she was able to use the response button to get help when she did not know what to do in the middle of the night. I then went to her apartment and cleaned up the mess. All is well and she is feeling better. Thank you for the assistance in the middle of the night. Her daughter, Christy”

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Posted 7 years ago

“My mom has dementia. I think she is the one who woke up and pushed a button asking for a paramedic. I got a phone call (from Utah) I thought was a computer calling at 5:15 am central and didn't answer. So, I really don't know what happened after a message was left on my cell - dad nor mom remember...”

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Posted 7 years ago

“Agent called all the contact numbers, and was pleasant and to the point.”

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Posted 7 years ago

Alert 1 is rated 4.5 based on 1,330 reviews