Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.69

3.7 Rating 333 Reviews

66 %

of reviewers recommend Alfa Travel

Company Reviews

Questions

Metrics

3.7

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

Write Your review

Tell us how Alfa Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great holiday at the Queens hotel blackpool can't fault anything about it the hotel was great the driver Joe kelly was excellent very helpful”

Helpful Report

Posted 3 months ago

“Just got back from the Regina hotel Torquay. Wonderful hotel in a good location, great staff, delicious food, my room warm and clean with a view of the sea. Loved the shower just moved the dial and plenty of hot water. Our driver Russell was so kind and helpful. He is a credit to Alfa.”

Helpful Report

Posted 4 months ago

“Spent 5 days at Eastbourne early February for husbands birthday. Lovley hotel fantastic food and great service. Nothing was too much trouble. Trips out were great. Driver Stuart was very informative about the local area. Would recommend.”

Helpful Report

Posted 4 months ago

“Very poorly maintained place. The guy in charge of maintenance and building repairs is definitely getting a back hand. Very shady work.”

Helpful Report

Posted 5 months ago

“We have been going with alpha travel for over fifteen years ,never .disappointed. we go to Blackpool in feb 2025 ,to celebrate my sister who I lost through cancer but she loved going to the shoe shop round the corner from hotel ,will be sadly missed but we will see all our friends at queens hotel cannot wait.”

Helpful Report

Posted 5 months ago

“Christmas at Cavendish Hotel- Exmouth. Positives-Hotel was very well run,meals were excellent,all staff brilliant, Many gifts from Santa.Management did generally a good job.Negatives- Boiler broke down day we arrived so b-- cold, blankets were supplied to some heaters for others, Steps to front very difficult for elderly,disabled,bad eyesight problems, lift very temperamental, door keys again hit and miss, not really disabled friendly hotel. Hotel needs a lot of TLC. Undergoing work for 6 weeks from 3rd Jan-needs a lot of attention. Our main Driver Clive was brilliant even though unwell so 100% review for him. Our Feeder driver was rude /arrogant didn't even introduce himself,totally insulted at least one lady passenger.Not what you expect from Alfa drivers ? Summing up --Can't give 5 star rating although staff were excellent, Hotel not so good ,many problems with an old building, major works need doing for elderly /disabled/poor eyesight guests.”

Helpful Report

Posted 6 months ago

“A fantastic Christmas break in Ilfracombe at the Imperial Hotel Entertainment efficient and friendly staff and Managers worked very hard a fantastic team great entertainment food and presentation excellent room very comfortable and warm would recommend”

Helpful Report

Posted 6 months ago

“I lost so much and was really devastated, I had to seek help until I was directed to Mr. Sharon O'Neil and his Recovery company and Foundation that helped me to recover all the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help and assistance for a successful and secured investment without any loss of funds. mail him SHARONRECOVERINGEXPERTS @ gm ail . co m”

Helpful Report

Posted 7 months ago

“Have just booked holiday with Alfa travel and the lady in question Nichola Tracey hill /brown was a credit to Alfa 20 out of 10 thanks Tracey Patrick,....”

Helpful Report

Posted 7 months ago

“turkey and tinsel to blackpool not what i expected,room very small with no "do not disturb" notice, no heating. catering every day had menu items missing or not available. Monday dinner:- not offered a roll, rain out of main meal (chicken), no waifer with ice cream, only two scoops of ice-cream (three on menu). Tuesday dinner:-not offered roll again,very long wait between end of starter to main meal (15 minutes), ran out of main meals completely (at least six dinners had no main meal). the barman was very terse and abrupt. Wednesday breakfast:- tost was untouched on one side and loolked and felt like dried bread on the other, dinner was the smallest i've ever seen (2 small brussels sprouts and roast potatoes looked like boiled potatoes that had been shown the oven, no cranberry sauce, mince pie was very thin, all pastry, cheap and nasty. on the plus side entertainment was good. reports from day out to manchester market confirmed it was not for us:- too spread out, too much walking, very little to see. Tour driver was very good considering it was his very first tour.”

Helpful Report

Posted 8 months ago

“please when you do a coach holiday more then three hours away please do more stops i recently did a tour of porthcawl Wales it took over seven hours to get there by coach with one ten min break at woodhall and then an hour break at service station we travelled from grimsby since 07.30 coach came early and we didnt arrive at the hotel until gone after 4.30pm long time and with only two stops my back was in half and i had really bad cramp as well sitting in the seats unable to move the coach was so uncomfortable and lacked space no hpt drinks served no charger plug cable very uncomfortable and long long journey coming home was the same it was over 6 hour journey with one stop again at a service station only and then when we reached woodhall it was straight on the coach home after spending from 09.30 departing porthcawl to reaching the service station three hours later did not reach woodhall until gone after 3.30pm i did not get home until after 7.30pm very long time maybe they should be more stops breaks and more drivers like two drivers if travelling to scotland wales and south east south west if the journey is more then 3 hours long maybe alfa should consider that but it was a fabulous hoilday”

Helpful Report

Posted 8 months ago

“Really good holiday to porthcawl wales lovely lovely welcoming people and staff and manager craig he served us me and my partner at the hotel restaurant really good welcomijg guy massive credit to staff and Craig. Driver James really knowledgeable and friendly credit to him and alfa as well hotel clean safe great entertainment stayed here in oct had some lovely excursions as well food drink lovely really well done to you all a really big thank you and what great team work you all do. The only problem for me was the journey and the coach it had no power charge points on it ive been with alfa a good few times now and all of the coaches apart from this one had power charger on the coach it was a very long journey only 10 mins to the woodhall service station not enough time to get a drink the only issue was we was on the coach from 7.30 to 11.15 without a stop and then from 11.25 to after 1.30 an hour lunch it was over seven hour journey to porthcawl my partner suffers with his legs most of the passengers did say to us that they had more comfort stops last time only two breaks in seven hours its not good i would have liked to gone to aberfan as well or stopped of somewhere else before we got to the hotel we had a long journey coming back home as well. Really lovely views cant fault the hotel at all really clean had sea view which was a massive surprise really beautiful views would i come again no because of the long journey it was to long for my partner we was on the coach for hours my partner is really big heavy and taller then me and he also suffers from arthritis bad as well we was cramp up it was also to hot on the coach as well far to hot for my liking”

Helpful Report

Posted 8 months ago

“We had a wonderful break The Hydro in Llandudno in April 2024, all fine, hotel food good, excellent driver Derek, hilarious but excellent driver. Now on another trip to The Elliot Newquay , it is our 2nd time here. Again clean comfy, good food, our driver is Chris ( son of Derek) he says! Excellent driver, he has Dereks sense of humour. Can't fault Alfa, it does exactly what it says in the book and more. The staff are brilliant helpful and friendly and work their socks off. It is our 4th trip with Alfa and we will use them again.”

Helpful Report

Posted 8 months ago

“Our driver Adam was fantastic very knowledgeable and pleasant we were at Bournemouth 13th Oct 2024”

Helpful Report

Posted 9 months ago

“It states in the new Brochure NO SINGLE SUPPLEMENTS on standard rooms. Everytime i ring up to book no matter how early i do it theres always a supplement? You should not state this if it is not true. There are an awful lot of Solo travellers and we get fed up of being misleaded.”

Helpful Report

Posted 9 months ago

“Went on first coach holiday due to health problems,wasn’t disappointed.From pick up to return enjoyed everything including organised trips.Will definitely go on another trip.”

Helpful Report

Posted 9 months ago

“We paid for alfa travel.but all they did was take us to south Mimms. Another coach took us to Yorkshire. Harrogate. The food was disgusting. Hotel crown was ok but staff made no conversation with you .no good morning, nothing.Got a letter today there drivers are not tour guides. Well iam sorry I thought alfa tours were.Never use them again and I will not recommend them to anyone.”

Helpful Report

Posted 9 months ago

“Just returned from Norfolk Royal Bournemouth A Fabulous Hotel Beautiful Room Nice Food Richard and his staff were fantastic The day trips were excellent Especially Beaulieu Motor Museum Enjoyed this trip”

Helpful Report

Posted 9 months ago

“Bournemouth & Dorset - 5 Days - 21 Sept 2024. Dave our driver was excellent, telling you about the area we were going through and many historic details. Now the East Cliff Hotel on the beach road, our Travel Tickets showed a Walk-in Shower, which we really required, both with walking sticks etc. But we were the third floor, in a Classic Double king size bed, which was very nice, but no shower! Apparently the Walk-in Showers were up a flight of stairs, but no lifts In the room, no Biscuits, no Glasses, and if we obtained them at the bar, they removed them. We had to go to the sister hotel next door for breakfast twice and one evening meal, due to Chef's illness. Staff were hard to understand, poor English. Our Coach Party was only 23 people and only a few other guest's in it? The meals were a mix of good and not so good, par for the course! The Hotel is struggling for a variety of reasons we feel.”

Helpful Report

Posted 9 months ago

“Just returned from the Shanklin Hotel on the IOW, lovely hotel. Great holiday, wonderful evening entertainment. In the main the food was good and the staff worked extremely hard to take care of us, although on the returning day breakfast was cold, ( very early ). Our driver Andy was brilliant, safe, very informative, knowledgeable and highly entertaining. He made our holiday. Thanks again Andy.”

Helpful Report

Posted 9 months ago

Alfa Travel is rated 3.7 based on 333 reviews