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Alfa Travel Reviews

3.6 Rating 249 Reviews

64 %

of reviewers recommend Alfa Travel

Company Reviews

3.6

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

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Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 5 star review on 6th April 2024

Alfa Travel 5 star review on 6th April 2024

Alfa Travel 5 star review on 6th April 2024

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

47

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a very good driver by the name of Dominic, who took us to our resort in Torquay. He was a very good and pleasant driver. It was a pity that he wasn't our driver for our tours. The hotel was very clean and tidy and the food was excellent.”

Posted 9 months ago

“Just returned from Isle of Wight, Shanklin Hotel, first Coach Holiday and had a nice time. Hotel was clean in good repair and with good facilities. Coach Driver was knowledgeable (Michael) and helpful and the Hotel Staff were friendly and professional. Food was distinctly mediocre although Breakfast was better. Particularly enjoyed the use of the pool and sauna which was lovely. Overall was impressed with the value for money”

Posted 1 year ago

“Just back from another good holiday. Blackpool The Queens Hotel. Clean room good food menu. Food quality fab and hot great service from staff in dinning room / bedroom staff and reception. The drivers are great always helpful and knowledgeable about were you are visiting. The staff who book your holidays always helpful dealing with any question/request without issue. The price of this holiday was really good.”

Posted 1 year ago

“I am disappointed to read reviews here as I have travelled with Alfa about 15 times. I have found them great value. Bedrooms and bathrooms ALWAYS clean. Staff always friendly and helpful”

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Posted 1 year ago

“Excellent company to deal with. Holiday to Cromer was extremely good especially brilliant drivers. Hotel de Paris is a great hotel with excellent staff. Hotel room was lovely overlooking the pier. Just great.”

Posted 1 year ago

“What is happening at South Mimms Interchange? Hardly anyone to tell you what time to get your coach for onward travel. On return trip, even worse - just 2 staff. No information on what time coaches were departing or which minibus to get on. One poor woman got left behind. No Alfa Travel coaches either. Had great Easter break in Weston Super Mare, but a lot more helpful staff needed at interchange.”

Posted 1 year ago

“Just come back from the new beach Yarmouth had a very pleasant stay after a shaky start at breakfast it all got sorted had a lovely room and staff were very pleasant hope to be back in October”

Posted 2 years ago

“went to george 1v criccieth over new year.had a good time..met some nice people.yes the staff were busy,but we did get served pretty quickly..the food was good .remember we never paid 5 star price..over new year yes shops/cafes were closed..pubs sold food.a new year i did enjoy”

Posted 2 years ago

“I have just been reading all the reviews and the complaints. I have been to 4 hotels this year with Alpha. I have 1 more booked next week.Already booked 4 hols next year. Prior to lockdown I went on 2 hols a year For about 5 yrs. This surely shows MY opinion of service provided ( I have previously been with some other coach companies.)The complaint, which many people bring up, really is the length of journeys (made worse by Interchange system) but anyone can look at a map of their journey and work out beforehand what to expect!!! Please don't be put off!! The hotels are in great locations and I have found staff to always be friendly and seem to really want you to enjoy your stay.”

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Alfa Travel 4 star review on 25th November 2021

Posted 2 years ago

“Monarch hotel in Bridlington was very good. Very clean, with food well cooked and tasty. Craig our driver was relaxed and witty. The trips were excellent although York was a little too packed to enjoy. Half day to Beverley was a pleasant surprise as advertised as Minster visit. A lovely market town with shops to rival any city. On our return journey home we were taken to an old Mill, now converted into many outlet shops. Again unexpected and an pleasant surprise. All in all the weekend was excellent value for money and I hope that our next one booked for March will be equally enjoyable, although one reviewer here does not appear to have enjoyed the hotel experience so we shall have to wait and see and judge for ourselves. Paid for room with view but only partial, with many rooftops. Alfa kindly refunded extra paid, immediately. Thank you Alfa.”

Posted 2 years ago

“Tell us how alpha made us happy well was exactly the opposite we went to London was told we would be taken around the capital by a tour guide that never happened after booking this holiday our hotel was changed 3 times the holiday inn was in stevenage miles away the hotel was very clean and comfortable but the evening meals were disgusting the breakfast were very nice and the hotel staff were very friendly no issues with them just the evening service we were about over an hour away from the capital if not more we did not get what we were promised and paid for as a good will gesture they have offered us a measly 20 10 pound each insulated is the word they breached their contract failed to give us what they promised”

Posted 2 years ago

“Went on trip to dunigal got picked up first at eastkilbride and driver Tony took wrong turn to get to Hamilton so took 40 mins to do a 10 min journey everyone on board we set off again he did not seem to know where toilet stops where but got on boat on time once off boat took wrong turn and took extra hour to get to hotel. Hotel Abbey was very good food nice staff good all round but again went to londonderry for day out got there in 1hour 20 mins but got lost on way back took 3 hours to get back to hotel and tints words was it was just one off those things he seemed to not know his way about even with sat nav system not happy with losing about 4 hours sitting because he got lost I would travel with alfa travel as long as it was not with tony”

Posted 2 years ago

“First time with Alfa, fantastic holiday to bognor Regis,driver Andrew first class, hotel very good looking forward to the next one.”

Posted 2 years ago

“Just had a great holiday at the Shanklin Hotel, Isle of Wight, Roy the driver was brilliant, very knowledgeable and helpful, great fun to be with. The only spoiler was arriving back at Burtonwood, had to wait about 3/4 HR to board feeder coach, and nowhere to sit as there were to many people for the available seats. As I have a back problem I was in considerable pain. Sorry Alfa, but this took the shine off my holiday”

Posted 2 years ago

“Just back from Kidderminster. Had a great time. Made even more memorable by our lovely driver Clive. Hotel OK. Food repedative. Enjoyed Stratford upon Avon. Oxford and the Cotswolds. Thanks Clive”

Alfa Travel 4 star review on 2nd August 2021

Posted 2 years ago

“Went to Criccieth a month ago. Hotel is old but clean has charm . when i book into a 3 star hotel im not expecting a 5 star like alot of people do. if people want 5 star then pay for it and stop moaning about 3 star.”

Posted 2 years ago

“Have been with Alfa before and was well looked after. Drivers were always friendly and talked you through history of areas driven through, keeping the travelling interesting Our trip this time to St Ives was only blighted by hotel but covid has got to take some of blame. The service by Alfa staff and the driver Kevin were first class, professional friendly and really helpful. This made the holiday worthwhile. The trips out were very well received. The time spent on the coach was to be expected and Kevin deserves a medal for dealing with all the traffic issues. Feed back to Alfa is necessary to help them deal with issues but some comments omit to show a balanced experience considering what the country is still dealing with. Now saving for next journey thank you Alfa and Kevin”

Posted 2 years ago

“Having just been to the new beach hotel Yarmouth another lovely stay food was great and staff were also very good just had one gripe on the Friday morning breakfast was a bit of let down it was sorted out the next day hope to go back again at the end of the year Kevin our driver was also excellent”

Posted 2 years ago

“Recently returned from dunoon selborne hotel great trip good food helpful driver . Only down side we were given room 10 it was dark with one window facing a blank wall when we asked could we move to a room with a view we were told they had rooms with view but we would have to pay sixtyfour pound a bit of a ripoff we declined no good practice or customer care their. Manager mot helpful. Would not return or recommend. Poor show .”

Posted 2 years ago

“I have just been reading the reviews posted on this site. I have been with Alfa 8 times . I last went Oct 20 and was impressed by the care taken. I have 3 trips booked for this year and am SURE they will be as good as anyone can provide in these difficult times. Had 2 hols cancelled in the last 18 months;1 was rearranged to later date 1 immediately refunded .(65+ lady travelling alone)”

Posted 2 years ago

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Alfa Travel is rated 3.6 based on 249 reviews