Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.69

“Just returned from isle of wight. 7 day trip to Sandown. No WiFi on bus so it didn't start well. Trip down was quite quick from Tyneside. Hotel was good, had a seaview room and food was spot on. Trips a bit hit and miss will long stretches on the coach in traffic despite IOW being a small island. Trip to Osbourne house was ok pretty spread out but there is little buses to help. Sandown is boarded up with a couple of pubs, not much going on. Overall a good trip but would not go back to IOW. There are much better places to visit in the south with more to do. Overall a fair trip.”

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Posted 4 weeks ago

“Just back from "Historic Houses of Kent". We were pleased with an excellent driver Keith. We enjoyed the trips to Chartwell, Rochester, Canterbury and Penshurst very much. We thought the trip to Tunbridge Wells was a waste of time. The King Charles Hotel was a poor three star hotel-the staff were good but the room was shabby and the dinners were very poor quality. The need to select our meals from a limited menu on the first night was very strange too and we weren't offered any alternatives. The location and area around the hotel in Gillingham was not worth visiting.”

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Posted 4 weeks ago

“Just come back from Kent historic houses. Good cheerful driver Keith. Really enjoyed the holiday on the whole .Really think there should be more time in each place we visit. Now then the hotel King Charles is not up to scratch. THE TOILET WAS BADLY STAINED, THERE WAS BLOOD ON THE BATHROOM FLOOR, COBWEBS IN BEDROOM AND SKIRTING BOARD IN BATHROOM WAS THICK WITH DUST. PLUS ORDERING OUR MEALS THREE DAYS IN ADVANCE DIDNT WORK OUT EITHER . Would not go back again.”

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Posted 1 month ago

“Holiday to Cavendish Hotel Exmouth from 1st till 7th June . Nice hotel , clean room and good excursions. Staff at the hotel are excellent especially our waitress for the week Storm who was always cheerful. Coach driver Michael also very helpful and kept us entertained with his jokes . A really good holiday .”

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Posted 1 month ago

“Self drive but booked to meet coach at hotel. Had very good holiday. Room spotless, walk in shower just what I asked for. Staff were all great. Will certainly go back to the Queen's hotel.”

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Posted 2 months ago

“As a first time traveller with Alfa I really enjoyed my trip to Newcastle and Holy Island. Lee our driver was knowledgeable and helpful. However I was disappointed when the hotel was changed to the Holiday Inn as I had heard such good reports about the Alfa Leisureplex Hotels and of course there was no evening entertainment. Holy Island was great but it was a shame not to see Hadrian's Wall itself. I would have preferred a trip to include Housesteads Fort (on the Wall) and Vindalanda rather than Chester Roman Fort.”

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Posted 2 months ago

“Stayed at Queens in Eastbourne last week. Hotel is dated but very well run. Food was very good and the rooms clean. I was on top floor (5) but the lift is brilliant and very reliable. Holiday spoilt by the strong sea breeze every day. Went to Hastings on Thursday but this town is dreadful so don't go. Otherwise all ok. We had a good driver. Hotel is in a great position. Get your cuppa in the Victorian tea room on the pier 5 minute walk. It's nice on there.”

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Posted 3 months ago

“Just got back from the Regina hotel Torquay. Wonderful hotel in a good location, great staff, delicious food, my room warm and clean with a view of the sea. Loved the shower just moved the dial and plenty of hot water. Our driver Russell was so kind and helpful. He is a credit to Alfa.”

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Posted 4 months ago

“Christmas at Cavendish Hotel- Exmouth. Positives-Hotel was very well run,meals were excellent,all staff brilliant, Many gifts from Santa.Management did generally a good job.Negatives- Boiler broke down day we arrived so b-- cold, blankets were supplied to some heaters for others, Steps to front very difficult for elderly,disabled,bad eyesight problems, lift very temperamental, door keys again hit and miss, not really disabled friendly hotel. Hotel needs a lot of TLC. Undergoing work for 6 weeks from 3rd Jan-needs a lot of attention. Our main Driver Clive was brilliant even though unwell so 100% review for him. Our Feeder driver was rude /arrogant didn't even introduce himself,totally insulted at least one lady passenger.Not what you expect from Alfa drivers ? Summing up --Can't give 5 star rating although staff were excellent, Hotel not so good ,many problems with an old building, major works need doing for elderly /disabled/poor eyesight guests.”

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Posted 6 months ago

“Just returned from the Shanklin Hotel on the IOW, lovely hotel. Great holiday, wonderful evening entertainment. In the main the food was good and the staff worked extremely hard to take care of us, although on the returning day breakfast was cold, ( very early ). Our driver Andy was brilliant, safe, very informative, knowledgeable and highly entertaining. He made our holiday. Thanks again Andy.”

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Posted 9 months ago

“bridlington stayed at monarch Hotel Room was good hotel very nice food was not the best but fish & chips on friday was very nice staff very good but bit slow at severing in restrant Alfa Coach was new so very nice Draver was good callaed dave Was very nice man and good draver traffic was ok Trips out where good whitby was ok steam train trip was very nice”

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Posted 9 months ago

“A great time at Torquay Regina hotel all the staff were great especially Louis the waiter but do not have room 56 facing a dirty wall bins and washing from flats fire escape outside your patio window awful”

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Posted 10 months ago

“Just got back from lovely holiday to Oxford and Cambridge great crowd on coach all got on really well but what a superb driver we had (Dave) could not do enough for us all mingled with all passengers so helpful and caring.Stayed at the Holiday Inn in Stevenage lovely and clean a bit far out had fantastic guides in Oxford and even better in Cambridge lovely day in St Albans.As for the Holiday inn and I've stayed in a few the staff are rude miserable with the exception of one of the bar staff on the first night we arrived unfortunately she was not in the rest of the week breakfast were lovely but not enough choice for evening meal and when they run out did not replace staff need some training how to smile and be polite to customers Thanks to all passengers and the driver DAVE for making our holiday so special”

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Posted 11 months ago

“Great holiday down to Llandudno in North Wales holiday was great we had three steam train journeys threw the week staying at the Hydro staff are excellent great help throughout our holiday very helpful at reception and throughout the hotel ros where very clean and tidy great sea views entertainment was excellent Bobby gold was very funny dinning room was very nice the staff work very hard to serve each table troy the waiter was very helpful with information how to get to different places Rob was driving our coach he was very professional and helpful throughout our stay always helping my wife with her delta frame on and of the coach he always had it ready for her at the coach door full of information throughout our stay and managed to fix my wife's walker as it had come loose with a screw missing he is a very hard worker and I would say the best coach driver we have had for a long time thank you Rob for making our trip so great we will be back as soon as we can 5***** service he is a great asset to to alfa travel team”

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Posted 11 months ago

“we have just returned from a great week at the Regina Hotel in Torquay with Alfa, the staff were brilliant nothing too much trouble, we had a fantastic driver, (Dominic) who was attentive to all the needs of his passengers, very funny, very knowledgable off the area we were in, I would recommend him for driver of the year, the hotel was clean and tidy though a little dated, we had a nice room overlooking the marina, If i was pushed to find a fault it would have to be the food, very basic and not very appealing, to call the cook "a chef" was a little misleading, But all in all a very nice holiday and i would certainly go with Alfa again and certainly back to Torquay, This was our first trip with alfa but it wont be our, last hope to do it again soon, thank you Alfa,”

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Posted 1 year ago

“we have just returned from a great week at the Regina Hotel in Torquay with Alfa, the staff were brilliant nothing too much trouble, we had a fantastic driver, (Dominic) who was attentive to all the needs of his passengers, very funny, very knowledgable off the area we were in, I would recommend him for driver of the year, the hotel was clean and tidy though a little dated, we had a nice room overlooking the marina, If i was pushed to find a fault it would have to be the food, very basic and not very appealing, to call the cook "a chef" was a little misleading, But all in all a very nice holiday and i would certainly go with Alfa again and certainly back to Torquay, This was our first trip with alfa but it wont be our, last hope to do it again soon, thank you Alfa,”

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Posted 1 year ago

“Self drive to hydro hotel Llandudno, took friends and had and enjoyable weekend. Entertainment service and food . Good value for money, would go back again.”

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Posted 1 year ago

“We went to eastborn 8 day tour trip there and back was good traffic was ok no traffic jams queens hotle good Breakfast was nice evening tea was hit & miss new potatoes where black ! Roast ok beef - pork -chiken- ham fish & chips all nice puddings where ok apple pie rock hard ! not nice ! There was 4 alfa coaches in hotle so bit busy Trips out good but Wine vin yard not good Our draver was tony ( 1 of the best dravers alfa have got ! Hopefully he will be draver of the year !) Had him on 4 trips now”

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Posted 1 year ago

“We had a very good driver by the name of Dominic, who took us to our resort in Torquay. He was a very good and pleasant driver. It was a pity that he wasn't our driver for our tours. The hotel was very clean and tidy and the food was excellent.”

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Posted 2 years ago

“Just returned from Isle of Wight, Shanklin Hotel, first Coach Holiday and had a nice time. Hotel was clean in good repair and with good facilities. Coach Driver was knowledgeable (Michael) and helpful and the Hotel Staff were friendly and professional. Food was distinctly mediocre although Breakfast was better. Particularly enjoyed the use of the pool and sauna which was lovely. Overall was impressed with the value for money”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Alfa Travel Reviews