Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.71

“Christmas at Cavendish Hotel- Exmouth. Positives-Hotel was very well run,meals were excellent,all staff brilliant, Many gifts from Santa.Management did generally a good job.Negatives- Boiler broke down day we arrived so b-- cold, blankets were supplied to some heaters for others, Steps to front very difficult for elderly,disabled,bad eyesight problems, lift very temperamental, door keys again hit and miss, not really disabled friendly hotel. Hotel needs a lot of TLC. Undergoing work for 6 weeks from 3rd Jan-needs a lot of attention. Our main Driver Clive was brilliant even though unwell so 100% review for him. Our Feeder driver was rude /arrogant didn't even introduce himself,totally insulted at least one lady passenger.Not what you expect from Alfa drivers ? Summing up --Can't give 5 star rating although staff were excellent, Hotel not so good ,many problems with an old building, major works need doing for elderly /disabled/poor eyesight guests.”

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Posted 1 year ago

“Just returned from the Shanklin Hotel on the IOW, lovely hotel. Great holiday, wonderful evening entertainment. In the main the food was good and the staff worked extremely hard to take care of us, although on the returning day breakfast was cold, ( very early ). Our driver Andy was brilliant, safe, very informative, knowledgeable and highly entertaining. He made our holiday. Thanks again Andy.”

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Posted 2 years ago

“bridlington stayed at monarch Hotel Room was good hotel very nice food was not the best but fish & chips on friday was very nice staff very good but bit slow at severing in restrant Alfa Coach was new so very nice Draver was good callaed dave Was very nice man and good draver traffic was ok Trips out where good whitby was ok steam train trip was very nice”

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Posted 2 years ago

“A great time at Torquay Regina hotel all the staff were great especially Louis the waiter but do not have room 56 facing a dirty wall bins and washing from flats fire escape outside your patio window awful”

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Posted 2 years ago

“Just got back from lovely holiday to Oxford and Cambridge great crowd on coach all got on really well but what a superb driver we had (Dave) could not do enough for us all mingled with all passengers so helpful and caring.Stayed at the Holiday Inn in Stevenage lovely and clean a bit far out had fantastic guides in Oxford and even better in Cambridge lovely day in St Albans.As for the Holiday inn and I've stayed in a few the staff are rude miserable with the exception of one of the bar staff on the first night we arrived unfortunately she was not in the rest of the week breakfast were lovely but not enough choice for evening meal and when they run out did not replace staff need some training how to smile and be polite to customers Thanks to all passengers and the driver DAVE for making our holiday so special”

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Posted 2 years ago

“Great holiday down to Llandudno in North Wales holiday was great we had three steam train journeys threw the week staying at the Hydro staff are excellent great help throughout our holiday very helpful at reception and throughout the hotel ros where very clean and tidy great sea views entertainment was excellent Bobby gold was very funny dinning room was very nice the staff work very hard to serve each table troy the waiter was very helpful with information how to get to different places Rob was driving our coach he was very professional and helpful throughout our stay always helping my wife with her delta frame on and of the coach he always had it ready for her at the coach door full of information throughout our stay and managed to fix my wife's walker as it had come loose with a screw missing he is a very hard worker and I would say the best coach driver we have had for a long time thank you Rob for making our trip so great we will be back as soon as we can 5***** service he is a great asset to to alfa travel team”

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Posted 2 years ago

“we have just returned from a great week at the Regina Hotel in Torquay with Alfa, the staff were brilliant nothing too much trouble, we had a fantastic driver, (Dominic) who was attentive to all the needs of his passengers, very funny, very knowledgable off the area we were in, I would recommend him for driver of the year, the hotel was clean and tidy though a little dated, we had a nice room overlooking the marina, If i was pushed to find a fault it would have to be the food, very basic and not very appealing, to call the cook "a chef" was a little misleading, But all in all a very nice holiday and i would certainly go with Alfa again and certainly back to Torquay, This was our first trip with alfa but it wont be our, last hope to do it again soon, thank you Alfa,”

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Posted 2 years ago

“we have just returned from a great week at the Regina Hotel in Torquay with Alfa, the staff were brilliant nothing too much trouble, we had a fantastic driver, (Dominic) who was attentive to all the needs of his passengers, very funny, very knowledgable off the area we were in, I would recommend him for driver of the year, the hotel was clean and tidy though a little dated, we had a nice room overlooking the marina, If i was pushed to find a fault it would have to be the food, very basic and not very appealing, to call the cook "a chef" was a little misleading, But all in all a very nice holiday and i would certainly go with Alfa again and certainly back to Torquay, This was our first trip with alfa but it wont be our, last hope to do it again soon, thank you Alfa,”

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Posted 2 years ago

“Self drive to hydro hotel Llandudno, took friends and had and enjoyable weekend. Entertainment service and food . Good value for money, would go back again.”

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Posted 2 years ago

“We went to eastborn 8 day tour trip there and back was good traffic was ok no traffic jams queens hotle good Breakfast was nice evening tea was hit & miss new potatoes where black ! Roast ok beef - pork -chiken- ham fish & chips all nice puddings where ok apple pie rock hard ! not nice ! There was 4 alfa coaches in hotle so bit busy Trips out good but Wine vin yard not good Our draver was tony ( 1 of the best dravers alfa have got ! Hopefully he will be draver of the year !) Had him on 4 trips now”

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Posted 2 years ago

“We had a very good driver by the name of Dominic, who took us to our resort in Torquay. He was a very good and pleasant driver. It was a pity that he wasn't our driver for our tours. The hotel was very clean and tidy and the food was excellent.”

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Posted 3 years ago

“Just returned from Isle of Wight, Shanklin Hotel, first Coach Holiday and had a nice time. Hotel was clean in good repair and with good facilities. Coach Driver was knowledgeable (Michael) and helpful and the Hotel Staff were friendly and professional. Food was distinctly mediocre although Breakfast was better. Particularly enjoyed the use of the pool and sauna which was lovely. Overall was impressed with the value for money”

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Posted 3 years ago

“Just back from another good holiday. Blackpool The Queens Hotel. Clean room good food menu. Food quality fab and hot great service from staff in dinning room / bedroom staff and reception. The drivers are great always helpful and knowledgeable about were you are visiting. The staff who book your holidays always helpful dealing with any question/request without issue. The price of this holiday was really good.”

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Posted 3 years ago

“I am disappointed to read reviews here as I have travelled with Alfa about 15 times. I have found them great value. Bedrooms and bathrooms ALWAYS clean. Staff always friendly and helpful”

Alfa Travel 4 star review on 27th November 2022

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Posted 3 years ago

“Excellent company to deal with. Holiday to Cromer was extremely good especially brilliant drivers. Hotel de Paris is a great hotel with excellent staff. Hotel room was lovely overlooking the pier. Just great.”

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Posted 4 years ago

“What is happening at South Mimms Interchange? Hardly anyone to tell you what time to get your coach for onward travel. On return trip, even worse - just 2 staff. No information on what time coaches were departing or which minibus to get on. One poor woman got left behind. No Alfa Travel coaches either. Had great Easter break in Weston Super Mare, but a lot more helpful staff needed at interchange.”

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Posted 4 years ago

“Just come back from the new beach Yarmouth had a very pleasant stay after a shaky start at breakfast it all got sorted had a lovely room and staff were very pleasant hope to be back in October”

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Posted 4 years ago

“went to george 1v criccieth over new year.had a good time..met some nice people.yes the staff were busy,but we did get served pretty quickly..the food was good .remember we never paid 5 star price..over new year yes shops/cafes were closed..pubs sold food.a new year i did enjoy”

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Posted 4 years ago

“I have just been reading all the reviews and the complaints. I have been to 4 hotels this year with Alpha. I have 1 more booked next week.Already booked 4 hols next year. Prior to lockdown I went on 2 hols a year For about 5 yrs. This surely shows MY opinion of service provided ( I have previously been with some other coach companies.)The complaint, which many people bring up, really is the length of journeys (made worse by Interchange system) but anyone can look at a map of their journey and work out beforehand what to expect!!! Please don't be put off!! The hotels are in great locations and I have found staff to always be friendly and seem to really want you to enjoy your stay.”

Alfa Travel 4 star review on 25th November 2021

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Posted 4 years ago

“Monarch hotel in Bridlington was very good. Very clean, with food well cooked and tasty. Craig our driver was relaxed and witty. The trips were excellent although York was a little too packed to enjoy. Half day to Beverley was a pleasant surprise as advertised as Minster visit. A lovely market town with shops to rival any city. On our return journey home we were taken to an old Mill, now converted into many outlet shops. Again unexpected and an pleasant surprise. All in all the weekend was excellent value for money and I hope that our next one booked for March will be equally enjoyable, although one reviewer here does not appear to have enjoyed the hotel experience so we shall have to wait and see and judge for ourselves. Paid for room with view but only partial, with many rooftops. Alfa kindly refunded extra paid, immediately. Thank you Alfa.”

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Posted 4 years ago

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