Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

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4.0

Based on 717 reviews


Customer Service
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About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok although driver was texting on his phone the whole trip. I also had to call company to try and locate him.”

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Posted 7 years ago

“The car was old and in poor condition. Not in keeping with a "Private Car" The big tyre in the boot meant that half the trunk was full before we tried to put suitcases in. Overall not a great experience”

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Posted 7 years ago

“Driver drove too fast & erratically or maybe that's just the way things are here in NYC. Vehicle stunk of cigarettes.”

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Posted 7 years ago

“I paid to have a driver come into the airport to wait for us and help us with bags but they called me to meet him outside. He was on time but I paid extra for the extra service which I didn't get and needed. Also my kiddo was sick from our flight and the driver was tailgating so much that he threw up again in the car thankfully we had puke bags. The rest of us were also carsick from the drivers aggressive breaking. It was a rough ride. The only reason I gave them a 5 is because the driver was polite, on time and tried to help us book the next transfer.”

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Posted 7 years ago

“I ordered a VIP "luxury" sedan and was picked up by a Kia Optima. This I a sedan but far from a luxury one. I paid a premium to get a premium car that is larger than a standard mid class sedan. I will be call to get a credit. No complaints about the driver. Very professional.”

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Posted 7 years ago

“Driver not ready with sign upon arrival; had to make 2 calls ( from overseas!) to get confirmation that he was coming . Driver not very friendly .”

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Posted 7 years ago

“The driver was on time. He was very difficult to understand over the phone. The car was clean, but very old - definitely not my idea of a luxury vehicle. I'm not sure I would use this company again.”

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Posted 7 years ago

“The car was clean and it arrived early. Traffic was quite bad and our trip from W 27th to EWR took over 2 hours. Our driver got quite agitated about this even though there was nothing that could be done -- it was classic gridlock. His attitude was not helpful. In addition he was an unskilled driver, not unsafe but the "gun and brake" kind. My impression as a first user is that the organization is well operated but it is the driver behind the wheel that makes or breaks it for the company. We tipped your driver well because he had such a miserable driving experience, but I would never want to ride with him again.”

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Posted 7 years ago

“Hard to tell where to meet the driver. It took us almost 15 minutes to find him. Once we found him it was smooth sailing”

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Posted 7 years ago

“My only real concern was that I paid with my credit card when I booked the trip. However, the driver was insistent that I write down my credit card information for him again. I can see no reason why this should have been necessary. I appreciated the email confirmation. An email receipt would have been very much appreciated.”

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Posted 7 years ago

“This is the second car we have used in New York since arriving. On both occasions we have listened to the drivers moaning about where we're going and seeming to blame us for not knowing where they were taking us. We found this very rude as it is not our responsibility to sort out the confusion between the driver and the company giving them information. Later in to our journey the drivers have become friendlier as they clearly at this point want a tip!”

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Posted 7 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews