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Allstate Private Car & Limo Reviews

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

Company Reviews

4.0

Based on 717 reviews


Customer Service
Communication Channels	Telephone

About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt pickup, good driver, smooth trip, nice car. But I would like to know how much I am paying upon arrival. Without it, feels like I'm signing a blank check! Longtime customer, J Harding”

Posted 6 years ago

“Arrived on time and was courteous.”

Posted 6 years ago

“That's ok and excellent service”

Posted 6 years ago

“Vehicle was right on time and very good PR/customer service from the driver. I would just encourage you to use a dark pen/marker/felt pen when writing the passengers name that way it is more visible at the airport arrivals waiting bay. Thank you for the good service.”

Posted 6 years ago

“Professional, courtesy driver. Clean vehicle. Also car was on time.”

Posted 6 years ago

“Reasonable price, no extra cost hidden. Quick response, same day pick up. Clean car and polite driver!”

Posted 6 years ago

“Driver was friendly. Drove well. Confusion over payment. Husband made reservation, so didn't know if it was prepaid. Driver didn't know. Called you. Put on hold. Seems like he should have had the info. Also I was not sure if gratuity was included when booked or if additional tip was appropriate.”

Posted 6 years ago

“Pick up was right on time. Driver was pleasant to chat with. We arrived at our destination safe and sound.”

Posted 6 years ago

“Very reasonable price. Good service. Always use this company when traveling to NYC for business or pleasure.”

Posted 6 years ago

“Had an initial problem regarding the amount charged to me but it was resolver promptly by the customers service.”

Posted 6 years ago

“Very helpful driver”

Posted 6 years ago

“prompt timing But don't did not assist with bags”

Posted 6 years ago

“Great and easy car service. Was there waiting for us when we landed, even though the airline changed our terminal in the last minutes, and drove us straight to our hotel.”

Posted 6 years ago

“The driver was very nice and accomodating”

Posted 6 years ago

“Very easy scheduling online, called office with a question that was answered with politeness. Updates on car via text and driver with location when getting off plane. Driver was friendly and helpful with luggage.”

Posted 6 years ago

“Your driver today was on time, a good driver and very polite.”

Posted 6 years ago

“Very easy to make reservation on-line, cars are prompt and they call you when they are a few minutes away. Biggest problem is getting a receipt from them if you don't get one in car. I had to call 5 times last time I used them and kept being told they were e-mailing it to me that day but of course not really, otherwise I wouldn't have had to call so many times. Can be problematic if you have a deadline for submitting expenses.”

Posted 6 years ago

“Very good and clean car ( rating 5 star). Came on time and was waiting in front of our door. ( reliability 5 star). Driver a bit hesitant to help load suitcases into trunk of car so we were putting them in all on our own. Conversation with him a bit difficult (we are German and although we speak fluent English using it also for work we had great difficulties to understand the accent of the driver who seemed to be of Indian origin), his instructions with respect to method of payment and amount due were quite vague; gave us receipt only upon request. ( Driver two to three star only). Overall rating still good. We would use this service again and can recommend it to others.”

Posted 7 years ago

“We had a pleasant n safe ride”

Posted 7 years ago

“Driver was friendly and kept calm even in horrific St Patrick's day traffic. The drive was predicted to be 40 minutes but was closer to 90 and the driver arrived 10 minutes later than requested. This was due to St Patrick's Day traffic. This should have been warned for and built in to the booking confirmation and travel time prediction. Arrived with 6 minutes to spare for check-in rather than the planned 90. Squeaky but no actual problems.”

Posted 7 years ago

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Allstate Private Car & Limo is rated 4.0 based on 717 reviews