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Allure Furnishing Ltd Reviews

2.8 Rating 165 Reviews

42 %

of reviewers recommend Allure Furnishing Ltd

Company Reviews

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Phone:

08432813510

Email:

sales@allurefurnishing.co.uk

Location:

Eckington Business Centre Market Street, Eckington
Sheffield
S21 4JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I give them nothing because that's what I got! I ordered my table and 4 chairs on 27th April to be delivered on May 3rd. Money was taken from my account on the 2nd. I took my old table apart and excitedly waited for my lovely new one. On the morning of 3rd at 7.25am I get an email saying unfortunately the table was out of stock and couldn't be delivered. My dinner party for tomorrow may 6th now ruined as got no table or chairs. Don't let this useless company ruin your plans. 😡”

Posted 7 years ago

“my order was out of stock. but I had to wait a week and Until my delivery day to find out that.”

Posted 7 years ago

“Item arrived damaged sent it back & 3/4 weeks later still waiting on my unit & emails are being ignored I will be contacting trading standards !!”

Posted 7 years ago

“Quick next day delivery, simple instructions and amazing quality furniture which has made my room look amazing, would defiantly buy again.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Really quick service. Given 2 hour slot on the day and bed arrived perfectly packaged. Very happy. Would use again.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Very happy as a first time shopper to your website”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Due to the bank holiday my delivery took longer than it should have, this could not be helped, but all my furniture arrived today so I am really happy. It was packed well, the delivery men were polite and courteous asking me where I would like the furniture to be placed. All in all a great outcome. Thank you Allure Furnishings.”

Posted 7 years ago

“I had seen some dining chairs online. Allure were the only company that offered next day delivery. Although the order was placed on a bank holiday weekend, the order had processed fine. I later discovered I had under ordered - after a few emails and a phone call - the order was rectified and the chairs arrived the following day.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Fantastic service super fast delivery would use again”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“I ordered 2 side tables I'm still waiting on the second one arriving got first one about a week ago I'm not saying it's your fault but it's certainly not mine I've paid for the tables a while ago now”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, our apologies for the delay and we hope you have received and are happy with your items now.

Posted 7 years ago

“Was very pleased with wardrobe esp for the price.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Competitve price and free delivery as well. Can't be bad!”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“The product itself is exactly as expected, no problems. However, I ordered on Wednesday, due to the time of day next day delivery should have been Friday, this was reasonable and I received no communication to suggest that it wouldn't be Friday. Mid morning Friday and I had received no notification of delivery I called Allure. No one was available to speak with me but I was assured someone would call me back. Nothing by 3pm so I called back, again promised a call back. I received an email at 3.30pm saying item wasn't going to be delivered and blamed courier company; notification would have been nice! Initially the wrong item was delivered, again communication not great but eventually 8 days after ordering I received the item I had ordered. Hopefully I was just unlucky in that this was an exception to the service Allure Furnishing provide and not the rule.”

Posted 7 years ago

Unfortunately due to a missed collection by the carrier this order was collected from our warehouse a day late by the carrier on the 7th as opposed to the 6th of April which was a Friday, it was then delivered on Monday the 10th April as deliveries are not carried out over the weekend. The item was shipped incorrectly by the warehouse for which we can only apologise but was rectified once alerted. Thank you for your feedback it is much appreciated. Our communications did require improvement and has been and continues to be. We have live chat on our system 7 days a week and phones are manned 6 days a week now. We do still require damages and missing parts clams by email in order to minimise errors when messages are being passed.

Posted 7 years ago

“Item arrived damaged and 2 pieces missing. This was 2 weeks - have not received any news of what they are going to do about it yet since emailing with photos of the damage. I did not sign for it, it was left 2 doors down. The solution is obvious -send the missing parts and replacement parts. According to the Office of Fair Trading: Consumers have a right to a reasonable opportunity to examine goods and reject them if faulty. In the case of complex goods, a reasonable opportunity to examine means a chance to try the goods out. Consumers cannot legally be deprived of this right by being required to sign 'satisfaction' notes on delivery”

Posted 7 years ago

The item was signed for as being in good order by this customer, we are trying to assist and come to a solution in this matter, even though we stress clearly items should be check for visible signs of outer packaging damage prior to signing and if damaged sign as damaged. Carriers deny all responsibility if this is not carried out and this is why we stress that this MUST happen. As damage could happen during transit or after delivery, so must be verified at each point.

Posted 7 years ago

Unfortunately this item was signed for and not as damaged as we instruct all customers to do in circumstances where damage is visible upon delivery as failure to do so totally absolves the carrier of all responsibility and puts liability onto the recipient. We have also requested the missing part numbers and had no response to this request over 3 weeks ago. We will happily deal with the issues where we can providing procedures have been followed.

Posted 7 years ago

“Teenage daughter happy with these for her bedroom”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad your daughter is happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Fast delivery and very pleased with our new chair. Everything we hoped for.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated, we are really glad you are happy with your purchase. Thank you for shopping with us.

Posted 7 years ago

“Great piece, the wife loves it. Quick delivery too thanks”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated and thank you for shopping with us.

Posted 7 years ago

“Ordered some bunk beds for my sons room, arrived 48hours after ordering great solid pine beds. Swift service ,Couldn't ask for more.”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated and thank you for shopping with us.

Posted 7 years ago

“prompt delivery quality products”

Posted 7 years ago

Thank you for taking the time to write a review it is much appreciated and thank you for shopping with us.

Posted 7 years ago

“Fast delivery. Good quality and easy to put together”

Posted 7 years ago

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Allure Furnishing Ltd is rated 2.8 based on 165 reviews