Name: Amazon India
Rating: 3.97

“All delivery staff not even read address hopeless guys need to them sent school , hopeless staff”

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Posted 2 years ago

“Amazon return&refund care @_O8I67-39-5953”

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Posted 2 years ago

“Very irresponsible app in the world I had ever seen. Ordered item on 12 May 2021 but I I didn't get it till 3 September 2021. I called customer care 2 times and sent emails. No use of these all things. Simply wasting of customer's time and money. I'm unaware how many days I have to wait for that order. Hopeless.”

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Posted 2 years ago

“6297280184///Amazon costomer care good service good results customer service thanks Amazon costomer care no.”

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Posted 2 years ago

“Very poor thing happened with me I ordered electric toothbrush of Agaro and seller was Oral b so feeling good that will receive genuine products but received simple toothbrush of OralB.20Rs instaed of 4000Rs after that I read the reviews for the seller many has faced the same problem stilll Amazon is allowing such a fraud sellers.”

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Posted 2 years ago

“very poor customer service No action on any complaints no refund yet after complaining so much not good response from customer service hold for 2 min =can lead to 1 hour”

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Posted 2 years ago

“worst customer sevice in india , even the customer representative is so rude , i wrote the review in the product page but amazon simply removed , they didnt fix my issue , horrible service”

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Posted 2 years ago

“INFERIOR QUALITY PRODUCT SOLD AND NO VALU OF AMAZON COMMITMENT”

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Posted 2 years ago

“I have a very bad experience in amazon shoping.i purchased a us polo men sleeper on 19th july 2021.and i got the delivery on 22nd july and at the same time I tried the sleeper and its fitting was not good so at the same time i applied for return pickup.then next day when the deleivery boy came to pikup the product he demanded a box whereas the product was delivered to me in polybag only and not in box.so he denied to pikup the same.then i called up amazon customer service they said ok sir we are applying for new return pikup and we have mention that product was received in polybag and ur product will be piked up on 26th july and on 26th the delivery boy came checked the us polo sleeper and return pikedup the same.after 2-3 days i called up amazon customer centre for refund and they said that ur return pikup has been done and u will get the refund in 2-3 days.still i havnt got the refund.3 times in 10 days i called up amazon centre for refund enquiry and they always said that u will get refund in 3-4 days.but i did not get any refund.finally on 8/8/21 when i again called at amazon customer centre they said we will not be able to make ur refund as the deleivery was bad( they said u have returned something else and not us sleeper.i was shocked to hear that.as the pikup boy has checked the product when i handed over to him.and now amazon customer centre is saying that u will not get refund finally after a long dicussion they denied to give me refund as well as no product.so guys i am telling u amazon is a cheat seller.amazon has started cheating and steeling people money.I request u to not puchase from amazon rather purchase it from any other shoping sites which u find safe.”

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Posted 2 years ago

“I had a very bad experience!! last month I received wrong sizes for 3 kurtas ordered and when I requested for exchange citing the reason as wrong size received they again sent the wrong sizes in exchange that I returned back and then after few days the returns dept is writing mails to me that I have returned wrong item to them !! So disappointing and ridiculous of you Amazon!! What would I do with S size kurta when my size is XL ?? They are threatening to close my account for some unusual activity in my account !! So today I signed out and deleted this app that is full of liars,sick,blind and hypocrite people !! Not interested in buying anything from people who blame customer for their mistakes and shortcomings!! You people really need and IQ test and eye check up for sure! Goodbye 👋”

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Posted 2 years ago

“Latest scam by Amazon/its sellers. I faced this kind of scenario 3 times. In Amazon product catalogue the country of Origin displayed as India. But once the item delivered on the delivered item in description the country of origin will be Made In China. I called up to Amazon customer care and asked about this. They were ready to return the item and they were not able to identify the flaw in their system. May be for some people this scenario not doesn't make sense. But for the people who think about indian economy it might be a point to think. Also i can say confirm that amazon won't check the orders before delivering them.”

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Posted 2 years ago

“Amazon didn’t posted my review saying it’s not as per guidelines. I complained their CSR called thrice saying I ordered a product 2 in quantity and received 1 and this wast first instance. Has happened repeatedly with same brand. No Amazon say this should be reported to the seller. My question is I’m TRUSTING AMAZON. For my money and ordering from Amazon WHY SHOULD I TAKE UP WITH THE SELLER ? Why can’t Amazon take up on their delivery channel.”

Amazon India 1 star review on 27th July 2021

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Posted 2 years ago

“Package shows delivered in their system but we haven’t received it. Tried to contact them but only automated texting available that repeats the same answers over n over. Will we ever get this package? Can their delivery agents be trusted? Why do they mark it as delivered before delivery? Amazon.in needs to scan their delivery agents. Im posting the ph and pin of the agent who is responsible for this. Where is my package?”

Amazon India 1 star review on 26th July 2021

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Posted 2 years ago

“It's really frustrating to buy anything from Amazon. I had buy Ac and it was not working properly. One time they have returned and exchange but again the new AC showing me the same issue . I talked to one of the agent ( Chandra) was the name to the person. He was so annoying and unknowledgeable. He was saying that you have to pay our installation team only after that my Ac will work fine . Wtf ? I don't want anything installation from your side . Just return my product if it is not working properly. That's not your headache that who will install it or not . Seriously guys Amazon team is sick . I want my money back and take your shitty product back.”

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Posted 2 years ago

“It happened to me twice. I don't trust amazon payment gateway. Money deducted from my bank but order did not placed. Also money not credited more than a week still waiting. I don't think it will be. It really sucks. So decided not to order from amazon in future.”

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Posted 2 years ago

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Posted 2 years ago

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Posted 2 years ago

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Posted 2 years ago

“Received the defective product, found few white spots on the screen. Requested Amazon for the replacement but they denied and initiated refund because of price were increased of the product while it's available with the same seller as fresh purchase. Looks like Amazon policy is not in favour of customer. Another interesting thing is that price of the same product is different for normal and business users. Its around 10% higher for business user. What kind of great benefits Amazon want to give to their business user?”

Amazon India 1 star review on 20th July 2021

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Posted 2 years ago

“Help future customers by talking about customer service,// O988 35 I82I7...”

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Posted 2 years ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Amazon India Reviews