Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,820 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 10th November 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love all tge stuff i get from here never a problem n the odd time its broken or wromg they are so quick to fix the problem”

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Posted 7 years ago

“Order arrived on time and as described. good value”

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Posted 7 years ago

“Excellent time of deliver and excelent services. Everything you need at any price you want with high quality.”

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Posted 7 years ago

“Absolute quality as always with Amazon. You know exactly what you're getting and every time I use the site it's a pleasure”

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Posted 7 years ago

“Prices excellent questions responded to quickly and helpful get all my books from the kindle unlimited I thought about getting it but was afraid the books would be stuff I wasn't interested in but the variety is amazing they back their products 100%”

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Posted 7 years ago

“I FIND AMAZON VERY GOOD AND DELIVERY IS SO FAST VERY GOOD INDEED”

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Posted 7 years ago

“their return policy”

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Posted 7 years ago

“I bought a Vicks Humidifier from them . After a very short time I required a new washer for same. I have not succeeded in finding spare parts--Help”

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Posted 7 years ago

“An website which resembles a shopping mall in terms of variety yet very affordable. It saves time and the return system adds to customer satisfaction as well.”

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Posted 7 years ago

“My parcels arrived early and were exactly what they were described to be”

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Posted 7 years ago

“The process to select products is efficient and has a good explanation about the specifications. Especially helped when choosing a public charging cable for my new car and saved me money compared with buying the vehicle manufacturers version.”

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Posted 7 years ago

“Generally very very good with luttle hassle of returning items if faulty within 30 days and if within 12 months ive always been able to return via their customer services so well done Amazon for soing things right!”

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Posted 7 years ago

“Amazon are my go to place to find what I need! For my home, garden or general items I want! Love the super fast delivery of course!”

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Posted 7 years ago

“Great selection and high quality products!”

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Posted 7 years ago

“Fast shipping great service”

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Posted 7 years ago

“The online shop is very very Beautiful!!”

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Posted 7 years ago

“Bought a Kipling bag, very pleased with it.”

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Posted 7 years ago

“My packages arrived on time and not damaged. They are always very well packaged. The choice for all kind of gifts and items are amazing. Will definitely be using them again soon.”

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Posted 7 years ago

“Amazonazing. There isn't much you cannot get from these guys. Rapid delivery with prime and music and video an added bonus. My go to online retailer”

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Posted 7 years ago

“Excellent company we will use them again and again”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,820 reviews