Amazon Reviews

Name: Amazon
Rating: 4.63

4.6 Rating 1,389 Reviews

91 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.6

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a collectors edition video game from Amazon and the game arrived mangled in a bubble mailer. I contacted the customer service to let them know about this issue because its a chronic issue with them sending items in bubble mailers only for them to arrive damaged. They said that they will let there shipping department know and that things will change only nothing has ever changed as a result of this and i know this cause I've gone thru this process dozens and dozens of times. They used to be a decent company that i liked now when ever i buy something from them i expect something to go wrong.”

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Posted 6 years ago

“Ordered my drone about 1 .5 month ago paid £128 it was for a f11 it was coming from China I think still has not arrived even now it was ment to be here on 7th hasn't turned up and I can't find any info about it now”

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Posted 6 years ago

“I'm a Prime member and I'm so impressed with their knack for having "everything!" I love their delivery service and their customer reviews when a customer is deciding whether to purchase an item and reaches out to others who may've purchased the same item for a review. As long as they don't hike the prices up or sell bad quality merch, I'm good!”

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Posted 6 years ago

“I made the mistake to put money to amazon.com and when I tried to buy something from amazon.co.uk or .de they told me I can only use these money on amazon.com U.S only. You can imagine tax, customs and shipping costs from U.S. to Europe...”

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Posted 6 years ago

“exploitative practices but good grow your own bonsai kits x”

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Posted 6 years ago

“amazing wow”

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Posted 6 years ago

“Thanks a looot”

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Posted 6 years ago

“Buying things from Amazon is easier, cheaper and the delivery is also very fast.”

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Posted 6 years ago

“tres bon site on trouve de tout”

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Posted 6 years ago

“AMAZON.COM ( Amazon Uk, De, Fr, Es, It... ) is VERY RELIABLE, with an adequate and customer friendly policy in general.”

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Posted 6 years ago

“The customer service is exceptional. Although, I am not sure there is a phone number to call; there chat service is excellent.”

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Posted 6 years ago

“Always amazing!”

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Posted 6 years ago

“Amazon always delivers when promised and provides an excellent service”

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Posted 6 years ago

“Everything it's a very good price and come to my house so faster”

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Posted 6 years ago

“Excellent service, cheap prices and excellent goods thanks”

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Posted 6 years ago

“They are always running amazing deals, they have a huge selection of products to choose from. If you want it, Amazon has it.”

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Posted 6 years ago

“They always have what I'm looking for and at a fair price Shipping is fast especially with Prime.I'm happy with everything I get.”

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Posted 6 years ago

“Pathetic service”

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Posted 6 years ago

“Generally good customer service, easy returns, good app.”

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Posted 6 years ago

“Usually on time. Good about returns.”

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Posted 6 years ago

Amazon is rated 4.6 based on 1,389 reviews