Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always on time delivery”

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Posted 7 years ago

“Absolutely best online company to deal with! Great prices, service and comunication. Just can not fault.”

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Posted 7 years ago

“Got the new 3rd gen Echo dot, half price quick delivery and the sound is amazing.”

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Posted 7 years ago

“Fast delivery, before estimated time. Cheap prices, specially when on sale.”

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Posted 7 years ago

“Shopping at Amazon is fun, and easy. I really like the variety, and shipping options. Thumbs up!”

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Posted 7 years ago

“Good price, excelent delivery sistem, easy buy”

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Posted 7 years ago

“Have been very satisfied with purchasing from Amazon.com. They do all within their power to please customers particularly when something needs to be returned and/or crediting back to your account in a timely manner. Unlike Fashion Nova, Amazon has top notch customer service where a live person is easily reachable and works towards satisfying customer needs. I would not trade Amazon for anything. Very satisfied customer.”

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Posted 7 years ago

“Good value, plenty of choice and free delivery. Items arrived safe and well packed. Ten out of ten.”

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Posted 7 years ago

“Whenever I shop online with Amazon....it's easy and fast....the delivery on time...I just love Amazon.”

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Posted 7 years ago

“Always happy with Amazon service. Parcel was delivered to my local post office which is very convenient as I can pick it up at a time that suits me.”

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Posted 7 years ago

“They always have everything you want and it's usually cheaper than elsewhere. Also their delivery is second to none.”

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Posted 7 years ago

“Customer Service is terrible! UPS delivered to the wrong address and Amazon is giving me the round around! Did a police report for Amazon and still nothing has been resolved”

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Posted 7 years ago

“Simple ordering process and fast deleivery”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“next day delivery on a birthday present for my mum. excellent service”

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Posted 7 years ago

“Helped me get my PC running”

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Posted 7 years ago

“They have your best interest at heart, if your not happy with your product - no quibble just return it in the same condition which you received it! I have been a customer for years now! Keep up the good work Amazon! Happy Christmas 2018”

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Posted 7 years ago

“I have been using amazon for many years and use many of there services eg tv and music and I purchase a lot of goods. if ever l have a problem with any of the services and need help with anything . The staff are always very courteous and has helpful has they can be I have had many different situations over the years and every one has been resolved.i would recommend them for ease of use . Onest reviews and great service thanks.”

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Posted 7 years ago

“Love shopping on Amazon. So convenient!!”

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Posted 7 years ago

“Quality products and very quick delivery.”

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Posted 7 years ago

Amazon is rated 4.5 based on 1,435 reviews