“This is the only store that I can find with tops that are long enough for me without being too baggy - grateful that they're filling this niche market”
“The quality of materials has deteriorated greatly over the past couple of years. I recently ordered and received two pairs of pants - the first was defective, with the rivet-style button on the Traveler pants falling off on the first day. The other pair was mis-sized. Support was helpful in providing me with a replacement for the defective set and a refund for the incorrectly sized pair of pants. However, when I received the replacement pair of pants, the stitching was so poorly done that two seams split within a day. A sweater that I recently ordered also fell apart at the seam.
I have ordered from AT for years, and I have previously been very happy with the quality of materials. I am disappointed that the quality control has fallen so drastically.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products. We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve!
“The length is good. They fit ok (a little too baggy for my liking). The material is too thick and somewhat stiff. But the worst part about these pants is that they attract so much lint that they always look dirty.”
We're sorry that the material isn't what you were expecting. Thank you for your feedback. Please contact us if you would like suggestions for other styles you may prefer.
“I love the style of the Stevie wide but they are just too small. I will give them to my daughter who is one size smaller than me. The chinos fit great. This will make my third pair”
We're very sorry to hear that. Someone from our customer experience team has reached out by email. We'd love the opportunity to look into this for you!
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions. Feel free to contact our customer experience team if you'd ever like recommendations!
We’re sorry to hear you were disappointed with the material of the blazer. We understand how important this is! We'd like to note that full material details are listed under the “Fabric & Care” section on each product page. We always encourage customers to review this information prior to purchasing to ensure the fabric meets their expectations and preferences. Feel free to reach out if you have any questions!
“I have bought from American Tall a few times for my husband. He loves the clothes and the fit. The lounge pants may be a little long which is different for him. But he said they are very comfortable. The site is super easy to use. Will definitely keep shopping here.”
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