Anchor Vans Reviews

4.5 Rating 199 Reviews
92 %
of reviewers recommend Anchor Vans
4.5
Based on 199 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Anchor Vans Reviews
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Phone:

01189710230

Email:

website.enquiries@anchorvans.co.uk

Location:

Anchor Vans A4 Bath Rd Padworth Reading,
Berkshire
Reading
RG7 5JF

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Anonymous
Anonymous  // 01/01/2019
I was very pleased with the large amount of choice there was for the model I was interested in. Wayne was helpful and was able to answer any questions. He followed it up with great communication all the way through. Thank you anchor vans.
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(Wayne) - Posted 6 years ago
You didn't ask if you made me happy, you asked what I thought of Steven. He was good. The van broke down twice after we got it. The first time was when the hand brake linings came off the shoes and jammed resulting in overheating the disk/drum and us having to pull off the motorway. A later inspection found that the whole braking system needed replacing. Disks all round plus the parking brakes and pads. Then we were towing again and the newly installed towbar electrics failed. The installer plugged a 1/4" male spade connector into a fuse holder. It turns out that a hole in the spade connector was in almost perfect alignment with the pressure point on the fuse holder so there was limited 'quality' contact and the contact gave up. I also discovered that he used 1.5mm cable for most of the wiring after the 13 way cable, for the main power feed and the earths. He had 4 earth leads of 2.5mm joining to one 1.5mm cable to an earth point and one 1.5mm cable off to the fuse box. The voltage controlled split charging relay's instructions clearly state that 2.5mm cables are to be used. So apart from replacing the whole braking system and rewiring the newly done 'professional' towbar installation, it's fine.
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(Stephen) - Posted 6 years ago
Hi Vince Thank you for your review - I'm sorry you had teething problems but glad we got them sorted for you. Please do not hesitate to contact Stephen if we can be of any further assistance Kind regards
Posted 6 years ago
he sorted out all my concerns re the new\old agreement and made sure the vehicle I wanted arrived on time. Steve knows my requirements for non VAT vehicles and helps match the right vehicle with the right finance package
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(Stephen) - Posted 6 years ago
Thank Stan very much for all his help. After the initial problem with the battery the van is lovely to drive. He was very helpful in sorting the battery. Hope to see him in another 5 years with my third van from you
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(Simon) - Posted 6 years ago
Quick efficient and no fuss. Business like to a tee
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(Stephen) - Posted 6 years ago
Very friendly and Helpful staff help me find the right van for me
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Posted 6 years ago
Supply me with the right van with no VAT and a great price
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(Wayne) - Posted 6 years ago
Van bought over the phone, van as described, great service, thanks
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Posted 6 years ago
The customer service I've received including resolving several issues has been exceptional.
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(Simon) - Posted 6 years ago
Great services got new van within 24hrs
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(Wayne) - Posted 6 years ago
The van was just what the boxing club needed, Wayne was very professional in his duties
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(Wayne) - Posted 6 years ago
I have purchased 3 connect vans over the past few years and Michael Doidge has always given me good advice I would recommend Anchor vans to others and with Ford over the door you can't go wrong
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(Michael Doidge) - Posted 6 years ago
Michael was very helpful at every stage of my van purchase. The documents were sent over very quickly and the van arrived as described. Am very happy with the service that I received. Very professional and comprehensive. The care package was a great asset and the whole process was much easier than I had anticipated. Very impressed. Thank you.
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(Michael Doidge) - Posted 6 years ago
A very friendly fast and efficient service.
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(Michael Doidge) - Posted 6 years ago
Steve Margett is a great salesmen and s polite and pleasant guy very helpful and on the ball cheers I will recommend yr company tommy friends all the best
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(Stephen Margett) - Posted 6 years ago
I was looking for a van for a while, popped into Anchor vans found what I wanted, met Colin who showed me around, a truly professional salesman who new what he was talking about ????
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(Colin Pritchard) - Posted 6 years ago
Fantastic company to deal with,really helpful and would use them again!
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(Colin Pritchard) - Posted 6 years ago
Quick and painless process. This is the second van I have bought from Mr Margetts.
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(Stephen Margett) - Posted 6 years ago
Anchor vans made me happy by giving me opportunity to buy a van with no deposit. Apart from that I'm really disappointed because of Steve Margetts, i was waiting all week to get a van that had to be serviced before giving it to me but unfortunately when i got the van and started to use it i have realised that nothing has been done to it ( oil, filters,etc.) and the worst that the wheel alignment was totally out. I was so busy that I couldn't take the van back to Steve and tell him that is not ready for me to take it. Apart from this he was really nice and professional.
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(Stephen Margett) - Posted 6 years ago
This is the second van we've bought from yourselves and are very happy with it. The ease of purchase and promise of a deposit refund is a great way for us to buy and saves alot of time. On this occassion we wanted to change our initial choice which Colin dealt happily with. This was such a relief as I thought it would be a problem and Colin put me at ease.
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(Colin Pritchard) - Posted 6 years ago
Anchor Vans is rated 4.5 based on 199 reviews