“Michael was very helpful at every stage of my van purchase. The documents were sent over very quickly and the van arrived as described. Am very happy with the service that I received. Very professional and comprehensive. The care package was a great asset and the whole process was much easier than I had anticipated. Very impressed. Thank you.”
“Anchor vans made me happy by giving me opportunity to buy a van with no deposit. Apart from that I'm really disappointed because of Steve Margetts, i was waiting all week to get a van that had to be serviced before giving it to me but unfortunately when i got the van and started to use it i have realised that nothing has been done to it ( oil, filters,etc.) and the worst that the wheel alignment was totally out. I was so busy that I couldn't take the van back to Steve and tell him that is not ready for me to take it. Apart from this he was really nice and professional.”
“This is the second van we've bought from yourselves and are very happy with it.
The ease of purchase and promise of a deposit refund is a great way for us to buy and saves alot of time.
On this occassion we wanted to change our initial choice which Colin dealt happily with. This was such a relief as I thought it would be a problem and Colin put me at ease.”
“Bad customer service. Service manager shouted at me down the phone during warranty claim. After I was sold a car with broken air con and tried to claim. Said would not fix under the warranty and accused me of breaking it after 200 miles. Very disappointed would not use again.”
“Anchor Vans have a wide range of commercial vehicle's to suit any one, they are very professional ,attention to detail is excellent, customer service outstanding, Michael Doidge was excellent 10 out of 10 made buying my first van a breeze, would recommend anyone to anchor vans,”