“I can’t say enough great things about this company and it’s Customer Service. In particular, Kim was so helpful and understanding when I contacted her regarding an issue that I had. She worked with me and was so concerned that she could find a solution that was most acceptable to me. I will definitely remain a long-term customer to such a quality conscious company. Their handling of my issue speaks highly to the quality of their merchandise and their superior attention to customer service and satisfaction.”
“Excellent customer service with quick response! I received a damaged item and contacted them. They naturally asked for pictures and I sent them. They quickly responded and asked if I wanted a refund or replacement. I chose replacement as I loved the item. I had the replacement in a matter of days. I would highly recommend Antique Farmhouse!”
“Very pleased with all my purchases. Good quality products all destined as Christmas presents, and they arrived exactly as promised. Now that I've found Antique Farmhouse I will be buying again.”
“I've ordered a number of items from Antiquefarmhouse.com and have never been disappointed with the quality of the merchandise. Items have always arrived in perfect condition. I love their curated events and their daily email as well! Keep up the good work!”
“This company is a gem. I’ve ordered a bunch of things from them and have always been super please with not only the quality of product but that customer service which is so hard to come by these days.”
“Love this website! So many great items and the customer service is outstanding! I had a problem with an item and they made it right! Kim was very prompt in her responses to me and made me feel like they really care about their costomers! I have many of their items in my home and will continue to make this my go to place for unique and beautiful things ⚘
1 ”
“Love their unique and fun products. I can't help but see their daily events... I have bought several times from them, and have been pleased. They take some time to ship, but it's worth the wait for the good prices.”
“AFH always responds asap to any of my
Questions The staff is super efficient and so polite I have never had any problems getting a reply From them A great place to shop with really nice people to help
Regards Adrienne”
“Best decor company online! I love everything they offer. Great customer service as well. Thank you Anna for your help with my furniture delivery. My kitchen island looks great.”
“I finally found a porch swing I loved (Diamond back white wash swing) and it was on their website, but sold out. I contacted them to see if they would get it back in stock and they told their buyer I had inquired about it. They were able to get it back in stock and they even gave me a courtesy email when they were back in stock. I was able to order the swing! When my swing arrived, the chains broke out of the box they were in and left grey/black marks on the swing. I contacted them explaining I was so happy that my swing arrived, but there were marks due to shipping and they refunded me some of the cost. I’m a satisfied customer and will be ordering more items. There’s very few companies that go above and beyond the way they did for me. Greatly appreciative for their customer service!”
“Very responsive and pleasant customer service. Anna did a great job! She was patient and persevered with my issue until we found a solution. Good job!
Tried to leave a 5 below, but couldn’t get it to take it.”
“I am very delighted with Antique Farmhouse customer service employees. I had 2 items in my cart, which I didn't put there. I called to tell them and right away they were in motion to correct my problem. Everything is beautiful, very eye-candy. And, their shipping time and packaging cannot be beat!”
“I’ve ordered many items from Antique Farmhouse and have always been very pleased with the quality of the items. They carry unusual things I don’t see other places. Customer service was very helpful the one time I consulted them.”
“There are so many positive aspects of Antique Farmhouse I could praise.
In a nutshell, the personal service they extend to their customers and excellent communication are outstanding.
Give them a try; you will not be disappointed in the products or customer service.”
“I have purchased many items from Antiquefarmhouse.com and have enjoyed every piece I have received. I have even sent gifts to others from this site and have always received positive feedback. Their prices are fair and the pieces arrive in the time frame indicated. I had a problem with one item and Kim responded immediately and resolved the issue without any hassle, which was a great relief to me. Very professional with a personal touch. I will continue to support this business.”
“Antique farm house is my dream come true. I love everything they have on their website. I have ordered a few things recently but have not received items yet. Anxiously waiting! Customer service is great!”
