“AFH always responds asap to any of my
Questions The staff is super efficient and so polite I have never had any problems getting a reply From them A great place to shop with really nice people to help
Regards Adrienne”
“Best decor company online! I love everything they offer. Great customer service as well. Thank you Anna for your help with my furniture delivery. My kitchen island looks great.”
“I finally found a porch swing I loved (Diamond back white wash swing) and it was on their website, but sold out. I contacted them to see if they would get it back in stock and they told their buyer I had inquired about it. They were able to get it back in stock and they even gave me a courtesy email when they were back in stock. I was able to order the swing! When my swing arrived, the chains broke out of the box they were in and left grey/black marks on the swing. I contacted them explaining I was so happy that my swing arrived, but there were marks due to shipping and they refunded me some of the cost. I’m a satisfied customer and will be ordering more items. There’s very few companies that go above and beyond the way they did for me. Greatly appreciative for their customer service!”
“Very responsive and pleasant customer service. Anna did a great job! She was patient and persevered with my issue until we found a solution. Good job!
Tried to leave a 5 below, but couldn’t get it to take it.”
“I am very delighted with Antique Farmhouse customer service employees. I had 2 items in my cart, which I didn't put there. I called to tell them and right away they were in motion to correct my problem. Everything is beautiful, very eye-candy. And, their shipping time and packaging cannot be beat!”
“I’ve ordered many items from Antique Farmhouse and have always been very pleased with the quality of the items. They carry unusual things I don’t see other places. Customer service was very helpful the one time I consulted them.”
“There are so many positive aspects of Antique Farmhouse I could praise.
In a nutshell, the personal service they extend to their customers and excellent communication are outstanding.
Give them a try; you will not be disappointed in the products or customer service.”
“I have purchased many items from Antiquefarmhouse.com and have enjoyed every piece I have received. I have even sent gifts to others from this site and have always received positive feedback. Their prices are fair and the pieces arrive in the time frame indicated. I had a problem with one item and Kim responded immediately and resolved the issue without any hassle, which was a great relief to me. Very professional with a personal touch. I will continue to support this business.”
“Antique farm house is my dream come true. I love everything they have on their website. I have ordered a few things recently but have not received items yet. Anxiously waiting! Customer service is great!”
“EXCELLENT online company with fabulous , unique home accessories and furniture ! They have wonderful customer service and all products I have purchased have been VERY quality. Highly recommend.. my favorite store !!”
“I ordered a tray with 3 glass jars. I received the package in good time and each individual item was wrapped in plenty of bubble wrap and put in a box that also was stuffed with bubble wrap. That box was put in a bigger box that was taped securely. When I received the package, it was in perfect condition on the outside. When I opened both boxes and took out all the bubble wrap, unfortunately one of the jars was broken. I couldn't believe it since it was wrapped and packaged so well. I contacted Jennifer at Antique Farmhouse right away and within hours she replied and credited my account for the broken jar since I can buy another jar locally. I didn't have to wrap it all back up and send it back which is always a hassle and at this time I am limiting my trips out of the house anyway with this virus. I very much appreciate the kind and professional Customer Service that Jennifer gave me. Thank You.”
“I've been an avid AntiqueFarmHouse.com shopper for almost two years now. I love everything that I bought from them. Their items are unique and truly curated, I reached out to customer service a couple of times because I missed on an item, and they were able to get it for me. All in all, products are just as described, and quality has been superb!”
“Thought I had a missing item. I reached out and received immediate response. Very helpful and timely!!! Thank you Antique Farmhouse. I love your selections!!”
“Hello Anna,
I want to send a special “Thank you” to you for working with me on my curtain issue. Your service has been quick, helpful & very pleasant. I’ll be looking forward to the new curtains arriving soon.
Sincerely,
Kelly Starkey”
“Anne is very prompt to reply to my queries, this I appreciate immensely! During these difficult times, running a small business is very challenging and I support small business and am fully aware that we need all the support we can get. My projects are a work in progress and prompt replies and quick and practical decisions and actions are highly appreciated from this company.”
“I’ve ordered so much from this company and have been so excited with each item I've receive. Recently I received the wrong item, on Friday of the Labor Day weekend, of course. I sent them the issue and by Sunday afternoon (2 days) the problem was resolved and the correct item was being sent. Quite amazed because of the holiday & customer service was easy to work with & very helpful and quick to resolve the mistake. .”
