“Jennifer with the Antique Farmhouse team is by far the best representative I have ever worked with- with any company. She handled my issue professionally and timely while keeping constant communication on the status of my issue. It is because of representatives like her, that I will continue to order through Antique Farmhouse!”
“I love all the products I have ordered from Antique farm house. The customer service is excellent and you receive prompt remedies to an issue reported to them.”
“I love Antique Farmhouse! Their stuff is great quality. Comes exactly as it looks and they answer your questions via email promptly. Everything I order, I love! Customer service is awesome!”
“Responded quickly to my email and promptly refunded shipping overage On a combined sale. I have purchased a number of items and have always been pleased. Act fast as many items sell out quickly.”
“I have been shopping at this company for a couple of years. I'm very happy with merchandise they offer and it quality. They don't promise what they could not deliver. If you have any issues at all, and I had only once, it would be resolved quickly and sufficiently. Wonderful company to order from!”
“Jennifer at Antiquefarmhouse.com is amazing. Her customer service went above and beyond! It was outstanding!
I received a damaged item, and the situation was rectified immediately!
I could feel her smile and her sincerity via email! What a great company!!!”
“Antiques Farmhouse is an incredible company. I unfortunately received an item damaged, let me stress, this was no fault of the company, and they completely blew me away with their customer service. They responded immediately, provided me multiple options to fix the issue, and ultimately sent me a replacement item with expedited shipping. They turned a situation that could have been negative into a positive. Not to mention the shelves I received are beautiful and perfect for our bathroom. I will absolutely be shopping here again!! 5 out of 5!!”
“everything I've bought from them has been excellent. I can't speak of their customer service, since I never had to reach out to them. They are slow to ship, but it's worth the wait.”
“Beautiful, quality products. Have ordered several times and the only time I had an issue it was immediately resolved. Very professional customer service.”
“Such a cute and unique store; I love their stuff...so much fun to shop! And their customer service is awesome! I've had only a few issues which were handled accordingly and I was very happy with the outcome. You can see Antique Farmhouse all over my townhome and I've attached a few pictures.”
“I received my item damaged. I sent AF a message and Lisa with customer service responded promptly to correct the problem. I haven’t received the new item yet, but I appreciate Lisa handling my concern quickly. Fingers crossed this one makes it in good condition. Thank you Lisa!!”
“Not only is the merchandise at Antique Farmhouse unique and amazing but their customer service is outstanding! I have had the best shopping experiences there.”
“I was sent the wrong item from the supplier. I contacted AF and Lisa immediately contacted supplier, who is sending the correct item, and also told me to keep, donate or do what I'd like with wring item.. Made it very easy.”
