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Aosom UK Reviews

4.4 Rating 1,957 Reviews
85 %
of reviewers recommend Aosom UK
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Location:

1 Northampton Cross Logistics Park,
Northampton Cross Road,
Northampton
London Borough of Ealing
NN4 9FH

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Stephen Clift
Verified Reviewer
“Be trying for days now on the phone and waiting for someone to pick up the phone from customer service to complain about only receiving one headrest cushion for my out sunny sun loungers absolutely terrible”
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Posted 3 years ago
Anonymous
Verified Reviewer
“I purchased a desk and a chair for my new Office and both came damaged and with assembling issues, including wrong/missing parts. The customer service is fast to reply, but communication is poor, and they keep trying to push their "solutions" instead of solving the problem. I spent 2 days of my holidays waiting for a promised courier to collect the products, and the courier never came. No respect for the customer. In the end, I got the refund for the desk after almost one month and had to throw out the products by myself. Never again.”
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Posted 4 years ago
Anonymous
Unverified Reviewer
“Damaged item arrived at an exceptionally fast rate. To be fair I think it was Yodel. The box was squashed and damaged on one side. The product suffered due to mishandling. I feel this reflects really bad on Aosom as they have many item go out in good to pristine condition only to be treated like junk by the chosen courier.”
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Posted 5 years ago
Aosom UK is rated 4.4 based on 1,957 reviews
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