“Didn’t fit my cube outdoor furniture that I bought from aosom. Also you refund process sucks. Tried to offer me £4 not to return and when I refused, made returning extremely difficult. Sad because I like some of your products. Thank goodness I didn’t spend thousands buying a pergola from you. It’d have been a nightmare.”
“Nothing fitted on it properly had buy new bolts ones supplied not long enough canopy didn’t fit had take out centre bolts to enable canopy go on. Just hope it holds as now holes don’t line up this was absolute nightmare to get out together.Dont believe there is any quality control on this product.”
“Great Gazebo but be warned they put parts in the main legs which I found out the hard way after arrecting
Part of the structure easy enough to rectify after noticing a label on the protective plastic I removed beforehand looks great finished and easy to assemble with 2 people would definitely recommend have not fitted the curtains yet but am sure all will look even better when I do so.”
“Ordering and payment was safe and seamless. Arrived as promised. Packaged well and in perfect condition. Excellent service and communication. Good price for a superb quality parasol. Would highly recomrnd and would definutel purchase again with confidence.
Thank you”
“I have had a few things off Aosom and everything I've had has been 💯 everything has been the quality that I have ever wanted thank you's and keep up the fantastic work cheers 👍🏻”
“Unfortunately this is marmite
The finished look and the size 👍
The overall quality is reasonable but the installation a nightmare 🙁
The installation guide is as much use as a chocolate fire guard and we are not novice diy skill level.
Would we buy again sorry it’s a NO would sooner of built our own”
“Initial received Outsunny 3x4m Aluminium Pergola with Retractable roof appeared to be a returned item due to state of packaging and numerous scratches in paint work. But the major issue was 3x A upright posts and 1x B post instead of 2 of each. Aosom initially offered a partial refund which i refused. They then sent another complete pergola which also had scratches on 1 section and a big dent in 1 upright post. I was able to take the best items out of each package to erect 1 good pergola.”
“This is the most uncomfortable bed settee you could ever buy, as a settee it's bad as a bed it's bad, wish I never bought it. Like laying on paving slabs.”
