“Avoid alluring offers that promise rapid riches; although the first few weeks may seem fruitful, you may quickly learn that your account is being managed, making it impossible for you to withdraw your money and exposing you to large losses. Thankfully, I located A I X A L T D . C O M who helped me get my money back. To prevent becoming a victim of scams, it is advisable to put prudence ahead of the attraction of quick money.”
“Why do Apple employ people who have no idea about the real world and the real people who use their phones,iPads and all other Mac products. The photo app has just got worse and worse over the years - obviously there are no photographers working at Apple. Come on Apple lift your game. You started out brilliant and in twenty years you have been in decline. I still love so many things about Apple - I have the watch, the iPad, the Mac Desktop and the MacBook Pro. Just stop trying to be toooo clever and employ someone who uses this equipment on a day to day level - please!”
“I moved to the UK for work a few years ago and changed my country. Now back in the US I’m unable to change it back because Apple says there are one or more subscriptions that need cancelling. Easy right?? Just cancel them and I’m good to go? Ah no nothing with Apple is that easy or convenient. Despite canceling my subscription’s and spending all my Apple money I figured I was working with a blank slate, WRONG! Despite following Apples own advice, I’m still unable to change countries and still unable to download a few crucial apps for work. I ended up hard resetting my phone just to be able to download two needed work related apps. C’mon Apple get your act together”
“Apple Sydney has Stolen $3500 from my account and apple don't care, wont do anything
they used a stolen card, with no checking.
I don't own anything Apple and never have. Looking at the transactions it is clearly fraud the way it was done.
I don't use this card online
I reported it to apple within 48hrs of the transaction, got a case number, and was told this is happening a lot, there should be no problem getting a refund.
Yet Apple rejected the claim within 24 hrs, I had to ring them to find out, as they didn't even have the decency to email us.
They would not give a reason, just the case was closed. Bad luck, Kim the manager told me she had no manager in Apple higher than her - LIAR
I then contacted Apple Sydney who were nice, but they advised as it was done online, and they couldn't help.
Its in the hands of the banks, who advised it is clearly fraud. I will contact any other government dept. who will pursue Apple for the fraudulent behaviour.
Shame on you Apple”
“I purchased a new iPhone 16 Pro Max, and needless to say $1500 plus, and a brand new phone that I love has had glitches. I had sent a message on my Apple Support with no response today. I called Apple. Which they ran a test on the phone and couldn’t see anything wrong, and of course I financed the phone through. Apple, but in order to get a new phone, I had to have that amount in my bank account, I would purchase the phone out right.. so needless to say I’m pretty much stuck with the glitchy phone. I have been a loyal Apple customer spending thousands. Everything I have in my home is Apple…. I’ve never had one bad thing to say I’ve always praised Apple to my friends and always encouraged my android friends to come over to Apple. Today was extremely disappointing to me. This will be my last forever purchase -multi billion dollar company. and I would’ve mailed this phone back immediately. That was the topic at hand. I would have been at the UPS store as soon as I got the return box with the brand new replacement phone. I have to say my ex-husband purchased a phone for a few hundred dollars, just a simple phone that does everything that it needs to do but yet I spend a small fortune. I think it’s just really sad once I pay this phone off like I say, they will never be another Apple purchase and even buying anything I will not buy it from the Apple Store. I’m done.”
“Really pathetic experience with Apple Online store - I ordered a MacBook Pro with M4 Pro chip - they happily take your money and claim it will be delivered the following day - after that radio silence - you can track it using the useless Blue Dart tracker which goes round and round in circle - it is almost like they publish useless updates.
If you call them then no response after jumping through many hoops
Absolutely no comms whatsoever - no OTP, No Text Message, No email, No call, No Whatsapp - nothing.
Then after all this delay and no comms, I contact Apply online and they sound like a useless robot saying the same nonsense - we will come back to you - if you want refund you have to jump through multiple steps to request a refund and it will take 5 - 7 business days! (which is two weeks),
So be very very very careful before you spend lakhs (my order was INR 2 lakhs) on Apple's absolutely dreadful Online store”
“WORST EXPERIENCE - 2 MONTHS - NO RESOLUTION
I have had the most horrific experience with the online / phone Apple support team. 2 months, no resolutions, I still don't have a working apple ID, have a solution for how to transfer my data or how to set up a new apple ID. I've invested over 15hrs of my own time and over 1/2 dozen calls and many emails trying to solve this with no success. Apple locked my Apple ID WITHOUT any warning, or any explanation of what I did wrong, which has resulted in the most extreme inconvenience. No access to the app store, apps shutting down as I can't update, no access to iMessage, voice messages, Apple PAY, iCloud and more. A warning would have saved all of this havoc and saved the reputation of Apple - BE KINDER APPLE. DO BETTER. TREAT CUSTOMERS LIKE HUMANS, NOT A PIECE OF PAPER WITH TERMS AND CONDITIONS. I'm a human with a heart and I'VE BEEN TREATED LIKE A CRIMINAL. This is the most painful situation where Apple only sees black and white and is not willing to look at case by case and treat customers like humans. This was innocent & not ill intended - I literally don't know what I did. Apple doesn't care enough to educate customers or help. I'm going to lose 2500 contacts, 8000 photos, 500 notes, 100 voice memos +++ more. I've PAID for years of Apple iCloud storage where ALL OF THIS IS BACKED UP TO, which has also been locked, hence why I'll lose everything. No access to talk to anyone with any authority. I now rank Apple as 0/5. I still have no solution. The online / phone has blocked the option of me making a genius bar appointment via phone - so more INCONVENIENCE to me, the customer, as I now need to use my time (approx. 1hr round trip) to book an appointment in person. I'm saddened that a company that treats people this poorly has this much power and monopoly. I was genuinely kind, patient, trusting and amicable for a VERY LONG TIME, trusting that a company like apple would provide a solution. After 2 months I'm at the end of my tether and this is creating significant stress to endure on top of all the practical inconvenience & 15-20+ hours of my time lost trying to rectify this.”
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“You put money on your Apple Card, and Apple just go in your account and take your money bad business Apple you don’t just go account and just take their money just because it’s sitting there refund my money back!!!!!☹️☹️☹️☹️”
“Never again will I buy an apple product. The service and the product is below standard. I bought a new iPhone, used my old Apple ID password one time and haven’t been able to use it again. It has taken me 7 days plus to recover my account so I can change my password and I’m still waiting and they refuse to help me to resolve this. The give me some nonsense about security, It’s beyond frustrating.”
“This company and it‘s customer service and the way they treat their employees in their stores is the worst of it‘s kind. Capitalistic and really evil management. They can‘t keep their promises. Their green washing statements are made for really stupid ones. Aluminium cases are not better than plastic and their products are simply overpriced. My homepod 1. Generation died after only 4 years. All they want, is your money! I used to love their products, but I discovered, that their high-pricing strategy is nothing more than making money out of foolish people, who buy their products.”
“I'm been trying to get my phone to work for a month I forgot password and they lock my phone now they are telling me that is not my phone number or my email is not correct”
“I bought an Apple Iphone 16 Pro Max, I did not open the box it was still sealed, UPS picked the handset up from my apartment which I had a confirmation email, a few days later it showed it had arrived back at Apple, I contacted them the day after and said this was a mistake the handset hasn't been returned back to us and asked for all the necessary documents to prove the item was picked up. ANYWAY almost a week later they received the parcel from UPS and they told me the box was empty! Todays date is the 12/11/2024 and after a weeks investigation with UPS they confirmed they completed a review with the carrier and they are unable to provide a replacement or a refund! Absolutely disgusting, never buy a product from Apple online! BEAWARE!!!”
“All of the agents today were so patient with helping me. I had an issue with my microphone on an app.They took me step by step problem is resolved now Thank you Apple Support 👏🏽👏🏽❤️❤️ Love y’all”
“I ordered iPhone 16 Pro Max on 2nd Oct 24 and waited for 22 days before it was supposed to be delivered today, 24th October 24. I took a trade-in deal which offered me INR 20,400 discount. The old phone was supposed to be checked by BlueDart delivery guy. I was quite apprehensive as to how a delivery guy will check the condition of the trade-in mobile. My doubt was cleared when he took more than an hour to run the diagnostic app called Verify on my mobile and failed every time because he didn't know how to use it. Since he was wasting my time I offered him to pay the balance of INR 20,400 in cash and in return asked him to state in 2 line in a plain paper with his sign that he received the amount so as to make sure I am not in trouble in future. This guy plainly refused to write it. I had already paid INR 1,24,500 almost 3 weeks ago to Apple and I was left to fend myself for the solution!!.
I called the Apple support and asked them to cancel the order and issue a full refund. I later got an email reply from Apple stating that they are cancelling the order because trade-in phone was detected to have damage – very funny!! I had myself called their support to cancel the order and issue the refund to reduce my trouble in the first place. More intriguing was when I checked the status of waybill on BlueDart website and it says “Consignee Refused To Accept”!!.
Both Apple & BlueDart tried to put blame on me when I paid more that 85% of the product value in advance, waited for 3 weeks, tried training BlueDart delivery guy on how the Verify app works, how to use it, tried the Apple support to end my misery but at the end the blame was all on me.
Yes, it was my mistake in the first place to order an overrated iPhone and take all this trouble. I reached out to Apple support again asking them for an apology but got a plain email that they will investigate further and keep my advance payment for another 5-6 days before they could process the refund.
Today after exactly after 14 days they said the refund will be processed I called up the Apple Support and got a blunt reply that the product is stuck somewhere in their return supply chain and the refund will be processed only after they receive the product at their Mumbai warehouse. How am I able to now control how BlueDart work and what is the deal between BlueDart & Apple. I think Apple has lost it completely and I think they are going to either keep it like a pending case or give me some frivolous reason at the end to scam me of INR 1,24,500.
So, guys better be aware of this overrated phone, their trade-in deal and the resultant mental pain and thus avoid iPhone.”
