Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,601 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I got my order I would be able to write a review. This company uses Aramex to deliver. It was picked up on 6/12 and I still don’t have it.”

Helpful Report

Posted 1 year ago

“I never even received my order”

Helpful Report

Posted 1 year ago

“Very Bad service from Aramex, ruined the complete experience.... They never come and just update the status on their page. Seems fake. Big liars!!! Still haven't received the product as of writing this feedback, and their delivery status is "delivered at a safe place with signature obtained".... Absolutely disgusting!!!”

Helpful Report

Posted 1 year ago

“The delivery was cancelled last minute on the day. When I called the customer service they didn’t even know. After a few calls they still couldn’t provide any useful information but was told that it’s due to the Black Friday high volume. I had to reschedule the delivery with them. I received the dishwasher with good packaging. However when I opened unpacked it and opened it, there was water dripping from the inner side. Was it a used one? Or refurbished one???? A big question mark in my mind. I didn’t bother to contact them again. The customer service was just useless. Would never buy product on this website never them”

Helpful Report

Posted 1 year ago

“I am not happy with your service”

Helpful Report

Posted 1 year ago

“Extremely disappointed ordered a TV over 3 weeks ago and it still hasn't arrived. Have sent enquiry emails but still no response. Wouldn't recommend.”

Helpful Report

Posted 1 year ago

“booked a Monday delivery and waited all day only to find out they don't do local deliveries on Mondays wasted my day waiting for item to arrive. Have purchased several items from you but after this terrible service will not deal with you again”

Helpful Report

Posted 1 year ago

“Dodgy seller, never recommend. Never respect their customer requests. Even informed by varios means including order notes to ship the order in december, shipped it in advance which i had to arrange temporary location to store the goods. This was deliberate act done by the sellee to get away with ordee cancellation before blackfriday sales. Not Happy at all. NEVER BUY AGAIN!!!”

Helpful Report

Posted 1 year ago

“Hi, I am still waiting for confirmation of my purchase? I bought an item that you didn't have in stock and I am still waiting to hear when it will be available and delivered. Can someone please contact me urgently - 0438 589 157. I am very disappointed so far. James”

Helpful Report

Posted 1 year ago

“I advised your business on 6 & 7 th December I had not received my order. No response. You said order dispatched on 1/12/23 through Sendel. Their website states Pickup Futile 4/12/23. So when will I receive my order?”

Helpful Report

Posted 1 year ago

“It’s been over two weeks and my item hasn’t even been picked up from Appliance Central by the courier?”

Helpful Report

Posted 1 year ago

“Clicked for delivery and remove old appliance in result not taking old appliance. Emailed couple of times and called service team said 'size should be same' as what i order. Not in T&C by the way. No respond after call even they said they will arrange with 'charge'.”

Helpful Report

Posted 1 year ago

“I purchased an expensive TV. It was DOA. Instead of sending me another, they made me go through the manufacturer, who made me go through a repair company, and on the first visit, the guy came just to check it was broken and what pieces he should bring to try and fix it. I've been waiting for a month with a broken TV in my living room.”

Helpful Report

Posted 1 year ago

“I will never purchase this website. I ordered but they sold that no stock. I'm really passed off.”

Helpful Report

Posted 1 year ago

“Ordered tv 2 weeks ago, still hasn’t arrived, have contacted both appliancecentral and arramex and no response from either…”

Helpful Report

Posted 1 year ago

“Product came broken. I emailed called and was told to email. I did this on the. 5 th dec and had no reply”

Helpful Report

Posted 1 year ago

“This isn’t a bad review for appliance central, but their courier company Aramex. TV ordered 20th nov, it’s now 6th dec and hasn’t arrived. Aramex have TERRIBLE communication and can’t say any delivery times or updates”

Helpful Report

Posted 1 year ago

“I was really annoyed I ordered an item for a gift to be delivered. I received the tracking notice number and then the item didn't move from collection for a week. I then received an email from appliance central when I queried the courier company saying they made a mistake they didn't have it in stock and had to reorder it. This means my gift has not arrived for the birthday and won't for another week.”

Helpful Report

Posted 1 year ago

“Paid for install, and they didn't install our fridge or washing machine, due to not having the right parts, or fitting it through the door. Said they would be back in a couple of days to install and never showed. We have had to delay moving into our home a result.”

Helpful Report

Posted 1 year ago

“I have still not received the item since ordering around a month ago. I rang up on various occasions and was finally told there had been an error as one of my products had to be refunded and it rest the order. As of yesterday I'm told you don't have the item in stock and I have to wait longer. I have an electrician booked in to install this so will be forced to pay him a second time. The money I thought I was saving by going through you will now be spent on an electrician.”

Helpful Report

Posted 1 year ago

Appliance Central is rated 4.5 based on 10,601 reviews