Appliance Central Reviews

Name: Appliance Central
Rating: 4.54

4.5 Rating 11,503 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t received my order yet after 1 month from the day my order was placed”

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Posted 2 years ago

“Not a good service 😕 vary bad Waited nearly 1 hour to spek to someone and no help.”

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Posted 2 years ago

“Hard to say as 2 weeks later and it still has not arrived!!”

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Posted 2 years ago

“This order was placed on 7th Jan, processed on the 8th Jan and then picked up on 9th Jan by Aramex. It has been in transit to the central coast since the 9th of Jan. My question is THE CENTRAL COAST OF WHERE?? JAPAN??? Here we are its 21st of Jan and I still do not have my order!! Whilst I understand that Appliance Central have fulfilled their commitment to my order by dispatching it promptly you have failed to follow up this issue with your contractor. Ultimately this is on you!!! You want to know my customer satisfaction....in my opinion there is no satisfaction!!! I expect a prompt response to this feedback ASAP”

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Posted 2 years ago

“Ordered on the 9/01/25 and still waiting on delivery,very poor service cannot believe it take so long to come from Sydney.Starting to think it coming from China omg.”

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Posted 2 years ago

“Product took over 6 weeks to arrive. On organising delivery date organiser completely ignored comment not to deliver in morning and only afternoon and delivered first thing in the morning.”

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Posted 2 years ago

“Purchased DVD player on 3/1/24 still waiting for delivery on 14/1/24.”

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Posted 2 years ago

“If I could, it would be a zero. Terrible delivery service. Where are my appliances???”

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Posted 2 years ago

“Appalling after purchase issue assistance Ghosting emails after emails”

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Posted 2 years ago

“I was asked for a review before I had received the goods that I ordered, which is rather surprising. I am waiting for the item to be delivered”

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Posted 2 years ago

“Yet to receive my package - your courier (Aramex) is hopeless despite my contacting them and speaking to their customer service too!! I am very dissatisfied and disappointed - this was not a cheap item too. You have my money and I don’t have my goods.”

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Posted 2 years ago

“They ship with Aramex who are absolutely useless. My package has been in my city for 10 days and still hasn't been delivered.”

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Posted 2 years ago

“Sorry can't write a positive review because we haven't received our telly. Ordered on 26/12 and here we are on 7th Jan, nearly 2 weeks later, with no telly after the courier Aramax sent me a message to say it would arrive on 2 Jan. I've emailed them but their reply said nothing useful. Not happy.”

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Posted 2 years ago

“I still haven't received the delivery 9 days after dispatch... not happy”

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Posted 2 years ago

“Still waiting for arrival, they should let you know that they don’t have stock and will take longer to be delivered”

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Posted 2 years ago

“Absolutely hopeless. Ordered an item for a Christmas present. Originally I put in my address for delivery however I needed to change the address. In the order confirmation email, it states for any changes, please contact them. I did. I wrote an email stating that the address needed to be changed. I did not get a reply so I called them (Appliance Central) the next day. The order had not been shipped and the staff member i spoke with, verified the change of address, read it back to me from the email and mentioned they use Hunter Express for the delivery area. 3 days for Christmas, my order arrives at the original address. Yep, they did not change it. Again I call them and they said they will have the item redirect to the correct address. Mind you, I had to pay $60 for the redirection. On the 2nd of January, I get an email saying that the item has been delivered. No it wasnt! Aramex returned the item to the store. Again I call Appliance Central. I was spun some rubbish story about how they had submitted the redirection but armarex had not followed through. I say a rubbish story asI called armarex to check what was going on and they said they had not heard from myself for the redirection. I mentioned that the store had redirected it and they said they they did not. Now, I get a new update on the same day, 2nd of January saying they the package has been dispatched. Yep. This was an email containing a link to track the item with aramex. aramex? They said on the phone you use Hunter Express for area. After checking, it is even listed on their website! It is ow the 5th of January and the item has still not been collected from the store. Tracking says that the item is not ready for collection. People, please, stay away from this place. They are absolutely hopeless. I will also add, the when you call, they deny that you spoke with them or other staff. They all say, no it was not me you spoke with. Items may be cheaper here but it will cost you in the end run. You have been warned! I will never, EVER use this place again.”

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Posted 2 years ago

“I got a faulty 75 inch TV for new years eve. Repair process is horrible.”

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Posted 2 years ago

“I still don’t have my coffee machine. It was sent via Amarex who stated delivery by the 22nd Dec but still not here. Maybe there were other delivery options but the stated delivery date was ok with me. I also know it’s Christmas and deliveries can be delayed etc, but the tracking has zero info. Happy to change the review if/when it gets here but for now I’m still not sure if this site is a scam or not. I’m pretty sure it is just Amarex, they seem pretty incompetent. I’m sure it’s an automated request, but maybe they should not ask for a review until the package has been delivered.”

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Posted 2 years ago

“The microwave arrived with a smashed glass in the door. I sent photos and complaint a week ago and no response as yet.”

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Posted 2 years ago

“Broken product, no responses, no refund. I should have listened to the bad reviews online with the broken products. I will NEVER order from here again.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 11,503 reviews