Appliance Central Reviews

Name: Appliance Central
Rating: 4.54

4.5 Rating 11,503 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clicked for delivery and remove old appliance in result not taking old appliance. Emailed couple of times and called service team said 'size should be same' as what i order. Not in T&C by the way. No respond after call even they said they will arrange with 'charge'.”

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Posted 2 years ago

“I purchased an expensive TV. It was DOA. Instead of sending me another, they made me go through the manufacturer, who made me go through a repair company, and on the first visit, the guy came just to check it was broken and what pieces he should bring to try and fix it. I've been waiting for a month with a broken TV in my living room.”

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Posted 2 years ago

“I will never purchase this website. I ordered but they sold that no stock. I'm really passed off.”

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Posted 2 years ago

“Ordered tv 2 weeks ago, still hasn’t arrived, have contacted both appliancecentral and arramex and no response from either…”

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Posted 2 years ago

“Product came broken. I emailed called and was told to email. I did this on the. 5 th dec and had no reply”

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Posted 2 years ago

“This isn’t a bad review for appliance central, but their courier company Aramex. TV ordered 20th nov, it’s now 6th dec and hasn’t arrived. Aramex have TERRIBLE communication and can’t say any delivery times or updates”

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Posted 2 years ago

“I was really annoyed I ordered an item for a gift to be delivered. I received the tracking notice number and then the item didn't move from collection for a week. I then received an email from appliance central when I queried the courier company saying they made a mistake they didn't have it in stock and had to reorder it. This means my gift has not arrived for the birthday and won't for another week.”

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Posted 2 years ago

“Paid for install, and they didn't install our fridge or washing machine, due to not having the right parts, or fitting it through the door. Said they would be back in a couple of days to install and never showed. We have had to delay moving into our home a result.”

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Posted 2 years ago

“I have still not received the item since ordering around a month ago. I rang up on various occasions and was finally told there had been an error as one of my products had to be refunded and it rest the order. As of yesterday I'm told you don't have the item in stock and I have to wait longer. I have an electrician booked in to install this so will be forced to pay him a second time. The money I thought I was saving by going through you will now be spent on an electrician.”

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Posted 2 years ago

“Delivery date has not been met and there is no update on when it will be delivered.”

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Posted 2 years ago

“I have nothing against Appliance Central, but you get a single star for delivering to me an appliance which I deeply regret having purchased. LG has constructed the screen interface and even the remote control to push the interests of streaming companies while being in itself clunky and slow to respond. They require me to open an LG account which has proved impossible to do, and I can find no way to contact them directly to either complain or seek help.”

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Posted 2 years ago

“This is my first time purchase products from your platform. But the experience was very bad. The delivery speed very fast. That is good, but the delivery man just leave the tv in front of the door, pressed bell and left. The worse thing is, the tv got faulty, I contacted the platform very first time and request a replacement and emailed the faulty video to them. But they said they need to forward the video to Hisense for further assessment. It is a brand new Tv, the video I record apparently can approve the screen of the tv got faulty. However, the customer support still asked me to wait until I contacted the Hisense. Hisense told me I can ask for replace or refund from appliance central directly, don’t need to wait for them because it is a brand new tv, also the customer law allow me to return it as well. So I contact your customer service again and then they booked a pick up of the return.”

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Posted 2 years ago

“Do NOT use Aramex as your couriers. They are beyond hopeless. Still waiting on item I purchased a month ago from you. I won't be using you again.”

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Posted 2 years ago

“Really bad service. I used to order before and they would ship the appliance immediately. It took more than a month for me to receive my order. After constantly following up, and told that no stock was available. When the stock did arrived at their warehouse, they completely forgot to dispatch it. Had to call again to check my order before they realised their mistake. Really really disappointed. Wouldn’t buy here anymore.”

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Posted 2 years ago

“Item was never shipped and I'm still waiting for a refund.”

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Posted 2 years ago

“Terrible.”

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Posted 2 years ago

“Your delivery was so bad from Friday in with I lost a hole day waiting Called delivery driver would not answer phone Calledthe delivery company to be told that the delivery would be between 830 am and 230 pm Nothing until Wednesday rang again to be told by the delivery company that the same thing once more between 830 /230 pm. Turned up at 230 pm. So how do you think I feel. P.dicker”

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Posted 2 years ago

“Selling a product you don’t have in stock and then making a customer wait 4 weeks for delivery is ooor form and extremely misleading. Won’t be back.”

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Posted 2 years ago

“After sales service atrocious. TV arrived damaged and returned immediately. After many emails, phone calls and promises, 3 weeks later I finally received a refund within an hour of advising I would call Fair Trading.”

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Posted 2 years ago

“I still haven't received my money back from the return.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 11,503 reviews