Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,601 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery date has not been met and there is no update on when it will be delivered.”

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Posted 1 year ago

“I have nothing against Appliance Central, but you get a single star for delivering to me an appliance which I deeply regret having purchased. LG has constructed the screen interface and even the remote control to push the interests of streaming companies while being in itself clunky and slow to respond. They require me to open an LG account which has proved impossible to do, and I can find no way to contact them directly to either complain or seek help.”

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Posted 1 year ago

“This is my first time purchase products from your platform. But the experience was very bad. The delivery speed very fast. That is good, but the delivery man just leave the tv in front of the door, pressed bell and left. The worse thing is, the tv got faulty, I contacted the platform very first time and request a replacement and emailed the faulty video to them. But they said they need to forward the video to Hisense for further assessment. It is a brand new Tv, the video I record apparently can approve the screen of the tv got faulty. However, the customer support still asked me to wait until I contacted the Hisense. Hisense told me I can ask for replace or refund from appliance central directly, don’t need to wait for them because it is a brand new tv, also the customer law allow me to return it as well. So I contact your customer service again and then they booked a pick up of the return.”

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Posted 1 year ago

“Do NOT use Aramex as your couriers. They are beyond hopeless. Still waiting on item I purchased a month ago from you. I won't be using you again.”

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Posted 1 year ago

“Really bad service. I used to order before and they would ship the appliance immediately. It took more than a month for me to receive my order. After constantly following up, and told that no stock was available. When the stock did arrived at their warehouse, they completely forgot to dispatch it. Had to call again to check my order before they realised their mistake. Really really disappointed. Wouldn’t buy here anymore.”

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Posted 1 year ago

“Item was never shipped and I'm still waiting for a refund.”

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Posted 1 year ago

“Terrible.”

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Posted 1 year ago

“Your delivery was so bad from Friday in with I lost a hole day waiting Called delivery driver would not answer phone Calledthe delivery company to be told that the delivery would be between 830 am and 230 pm Nothing until Wednesday rang again to be told by the delivery company that the same thing once more between 830 /230 pm. Turned up at 230 pm. So how do you think I feel. P.dicker”

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Posted 1 year ago

“Selling a product you don’t have in stock and then making a customer wait 4 weeks for delivery is ooor form and extremely misleading. Won’t be back.”

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Posted 1 year ago

“After sales service atrocious. TV arrived damaged and returned immediately. After many emails, phone calls and promises, 3 weeks later I finally received a refund within an hour of advising I would call Fair Trading.”

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Posted 1 year ago

“I still haven't received my money back from the return.”

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Posted 1 year ago

“I am still waiting on my order made on 10 November 2023.”

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Posted 1 year ago

“Was supposed to be delivered within a couple of days of the online purchase, but three weeks later told none in the country, and maybe delivered in another month. I think they knew this when they took my money, so still awaiting my appliance.”

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Posted 1 year ago

“Delay”

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Posted 1 year ago

“Absolutely NO interest in customer, once purchase has been made. DO NOT SPEND YOUR MONEY WITH THESE PEOPLE”

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Posted 1 year ago

“I have a refund owing and it has been 10 days . They said refund within 1-2 days . I called back day 4 . Didn’t process said they would immediately. Still waiting . 185010. Very close to taking this poor service further .”

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Posted 1 year ago

“I ordered two items but received only one. That’s really unfair. I contacted with support team but nobody answered.”

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Posted 1 year ago

“I still do not have my item after 4 weeks it has been delivered 2 times to the wrong person & neither Appliance Online & the Couries care. They have NOT replied to my emails in the last 3 days. Tell them to deliver my parcel & get it from this DAVID.”

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Posted 1 year ago

“Despatch of order was fast & efficient. However, delivery by Aramex was appalling, as is their reputation, and my previous experience with them. From now on I will not order from any company that uses Aramex.”

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Posted 1 year ago

“parcel not delivered because no one home but we did not know it was coming. Do not have information on card to arrange re-delivery or pick up from depot. Courier has not replied to phone call. Parcel Connect website very poor and difficult to use.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,601 reviews