Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,604 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed I ordered a coffee machine over 3 weeks ago I have made 2 phone calls First consultant said it would be sent in 4 days and I would receive an email would it was despatched ….that was 8 days ago . Second consultant said it was despatched…I haven’t received an email and no coffee machine”

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Posted 2 years ago

“Great prices but good luck getting any after-sales help if you need it. They ignored multiple emails then when they eventually replied they were the opposite of what you'd expect from a customer support team. I will not be buying from them again. JB HiFi has similar prices and their customer service is a lot better.”

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Posted 2 years ago

“Have not received my product yet....and have not heard a word from them. Very poor customer service”

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Posted 2 years ago

“Delivery took way too long for a charge of $45, despite the website saying free delivery. I live 30km north of Canberra and it took over two weeks to arrive. No communication from Appliance central, no follow up. Will not buy from them again.”

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Posted 2 years ago

“Goods not delivered - No refund as yet !”

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Posted 2 years ago

“Your appliance I brought works as supposed to. I live in a area where we have couriers come and go daily the fact that I was charged when the only reason I brought the item online was for free delivery a charge of $59. for courier fee was an absolute rip off by your company. I would have brought the item at a local store if I had not seen free delivery, I have already made a complaint to which I have received no reply to hence as advised when I rang your company, the gentleman on the phone was rude to me and basically told me I did not read the advertisement dismissing my claim. This item would have been put in a $12. satchel maximum of $20. I know our courier driver also quite well and she was disgusted at the blatant rip off as she called it of delivery. I won't order from you again.”

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Posted 2 years ago

“I bought a TV last July 21 and until now I haven't received my item. Its now August 1 and your partner courier Aramex doesnt even bother contacting me.”

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Posted 2 years ago

“I havn't received my order yet.”

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Posted 2 years ago

“Not great. First they sold me two speakers which I paid for. Then two days later sent me an email saying one was out of stock and they won’t be replacing the stock. They offered me a more expensive speaker and when I asked if that ‘paired’ to the other speaker that I’d bought they said I’d have to find out for myself.”

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Posted 2 years ago

“My fridge was due to arrive am 29/7 received a call advising they didn’t load my fridge on the truck & can they deliver 30/7, was fine with that. The driver arrived nice & early to deliver my fridge, removed all the packaging for me, brought the fridge inside & only by chance I noticed a dent in the middle of French doors. The driver was very nice & apologetic & was happy to take the fridge back. I had read all the bad reviews but thought would give them a chance, my mistake. Guess I just wait to see how long before they process my refund.”

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Posted 2 years ago

“I ordered the Bread Maker 2 weeks ago and I still have no indication when it is going to be despatched. Please Advise.”

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Posted 2 years ago

“Delivery has still not yet arrived. Please consider using another more reliable courier service - Aramex delivery and service is appalling.”

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Posted 2 years ago

“Dear Appliance, I haven’t got my order yet from 6/7/2023. My Order: 171289 . It’s very long time.”

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Posted 2 years ago

“I made a purchase & I'm still waiting for delivery. An "in-stock" item was actually out of stock but it took a number of phone calls from me for a member of staff to look into it. I would have ordered from another site if I knew I would be waiting more than 2 weeks... & it could longer”

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Posted 2 years ago

“I have still NOT received my order !! Please follow up my PAID ORDER & contact me on 0400770655 with an update . Unhappy customer Sue”

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Posted 2 years ago

“No updates. No vacuum. Took the money real quick but seem to have lost the product. Need to start talking about refunds to get their attention”

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Posted 2 years ago

“Attempted to deliver fridge on the wrong day. Delivery driver rude and abrupt”

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Posted 2 years ago

“Was not happy with my experience. Ordered and paid for TV. Only when I chased up was I advised you were not going to fulfill the order. Very slow with refund. Not happy with communication or customer service. Would not buy from you again”

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Posted 2 years ago

“The TV arrived damaged and returned. I'm still waiting for a refund. Response very slow.”

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Posted 2 years ago

“Purchased a TV they said was in stock. Contacted by email to say it is not in stock. No refund, no phone call, no advice as to when TV is coming (if it is at all). Disappointed to say the least”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,604 reviews