Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,312 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t been told when the item I purchased is due for delivery!”

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Posted 2 years ago

“If I could have given a zero star rating I would have. I ordered an LG dryer from the website and was told that delivery would take 6 days, I waited 10 and had to call to ask about the status of the order. I was told that you didn't have stock and that the model was discontinued by LG. If you don't have the item to sell don't put it on your website and don't take peoples money and then offer them another more expensive item as a replacement. Horrible experience! Never again, I would rather pay more somewhere else and have piece of mind.”

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Posted 2 years ago

“Appallingly terrible service. My purchase was 2 weeks ago and as yet I have not received my goods or an update as to expected eta despite my enquiry. Very disappointing. 😞”

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Posted 2 years ago

“The guys damaged the fridge as they were putting it in and didn’t tell me. They also took paint off the wall as they where delivering the fridge. I requested at least a 20% discount for the damage (which is incredibly reasonable) and still haven’t heard back.”

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Posted 2 years ago

“Delivery taking too long”

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Posted 2 years ago

“Still haven’t received my heater the tracking indicated it around in my city over a week ago and then back to Sydney and now back my city and still haven’t received it.”

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Posted 2 years ago

“TV was ordered and paid for on 28 March and I still haven't it.”

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Posted 2 years ago

“Advertised a product they did not have and could not source. Am still waiting for a refund and considering going to my bank to dispute the transaction”

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Posted 2 years ago

“Order a new Samsang 85 inch TV for $6450. Payment was taken and delivery was confirmed for Tuesday. After no delivery, I called on Friday to be told product was no longer in stock and would not be delivered. The customer service person said I needed to fill out a form to get my money back. After protesting I was told credit would be issued, but still haven't seen the credit and now 10 days have past. Not a very pleasant experience at all.”

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Posted 2 years ago

“After sales service pathetic? Product has small fault...2 phone calls later, they asked for product details by email... nearly a week now, no response. Called LG and technician coming next Monday 3 April. LG was very good.”

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Posted 2 years ago

“Very bad , they sent fridge with dent ....nothing sorted out yet.....”

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Posted 2 years ago

“Complete lack of communication and service”

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Posted 2 years ago

“Hi there I just opened up my appliance from the box and it has been damaged. The corner of the rangehood is damaged. I have taken photos”

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Posted 2 years ago

“I have been trying to send u a email to pick up freezer that was deliverd with extensive damage to arrange a picck up time can u please let me know when it will be please let me know been trying to email photos to your sitethey will not go through thanks paul 0455454201”

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Posted 2 years ago

“Still waiting for it to arrive”

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Posted 2 years ago

“Haven't received any updates on my order since the purchase of the product in backorder. Therefore, 1 start for now.”

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Posted 2 years ago

“I have not received it yet maybe go through Australia post might help”

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Posted 2 years ago

“I’ve placed order on 1st March. I’ve received no update until now. It takes way too long for a simple order. Hope to hear from you asap.”

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Posted 2 years ago

“My toaster is faulty. E-mailed appliance central a week ago as instructed by your customer service team and have had no reply.”

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Posted 2 years ago

“I can’t give a review because I haven’t received the product yet so I’ll be ringing you guys today”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,312 reviews