Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,605 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,605 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad , they sent fridge with dent ....nothing sorted out yet.....”

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Posted 2 years ago

“Complete lack of communication and service”

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Posted 2 years ago

“Hi there I just opened up my appliance from the box and it has been damaged. The corner of the rangehood is damaged. I have taken photos”

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Posted 2 years ago

“I have been trying to send u a email to pick up freezer that was deliverd with extensive damage to arrange a picck up time can u please let me know when it will be please let me know been trying to email photos to your sitethey will not go through thanks paul 0455454201”

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Posted 2 years ago

“Still waiting for it to arrive”

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Posted 2 years ago

“Haven't received any updates on my order since the purchase of the product in backorder. Therefore, 1 start for now.”

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Posted 2 years ago

“I have not received it yet maybe go through Australia post might help”

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Posted 2 years ago

“I’ve placed order on 1st March. I’ve received no update until now. It takes way too long for a simple order. Hope to hear from you asap.”

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Posted 2 years ago

“My toaster is faulty. E-mailed appliance central a week ago as instructed by your customer service team and have had no reply.”

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Posted 2 years ago

“I can’t give a review because I haven’t received the product yet so I’ll be ringing you guys today”

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Posted 2 years ago

“I lodged an order and after 10 days I been told they can’t get it…? That’s terrible”

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Posted 2 years ago

“Delivered to the wrong address, never received the item”

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Posted 2 years ago

“Very poor communication, rude staff, uncoordinated delivery. Would highly discourage anyone from buying from this place. We have not had any problem with any other major retailers but have been disappointed with our experience here. Particularly the delivery coordinator, Morgan, was rude and would make false promises without following through.”

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Posted 2 years ago

“I placed my order 11 days ago, the item still hasn’t got to me and from tracking the delivery it has only moved from the warehouse in Sydney to the depot in Sydney… that’s taken it over a week and I live in Melbourne. I may never see the item at this stage… not happy.”

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Posted 2 years ago

“Still haven't received it considering I purchased it over 1 and half weeks ago!!”

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Posted 2 years ago

“Terrible service and delivery”

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Posted 2 years ago

“One of the worst experiences I have ever had.Idid not buy anything I got a refund your people should know thatby now .”

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Posted 2 years ago

“Your delivery is the worst.”

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Posted 2 years ago

“I would love to send a review but unfortunately I have still not received the goods I ordered 3 weeks ago.”

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Posted 2 years ago

“Was asked to confirm I'll be home on Monday, so I confirm and wait here all day, then it updates to saying Tuesday. Wait all day again, still doesn't arrive; now it's saying Wednesday... A "tracking" link is provided but all I get is a map with my location on it. No tracking of the actual package, except for expecting delivery 8:30AM - 6:00PM the next day.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,605 reviews