Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,320 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my TV - was advised it will take 1-2 weeks! No updates since money was taken!”

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Posted 2 years ago

“Have not received product. Shipping time well over estimate.”

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Posted 2 years ago

“is still not delivered. this is very poor service with no communication. so when is it going to be delivered?”

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Posted 2 years ago

“The delivery was atrocious, was supposed to be delivered on the 30 December I was given confirmation of this. When it didn’t come by the afternoon I called and was told that it was now going to come on the 31st. Good bye New Year’s Eve plans. I asked multiple time if it could come in the morning so I could keep my plans it finally arrived at like 5 that night. Then I had to convince the delivery people to bring it in. They said it’s too big and has to stay out the front. Finally they brought it in. I was told the fridge would be installed when I ordered. This definitely didn’t happen. Left the box and rubbish in the drive way. Definitely don’t bother buying from this place. Another lesion in you get what you pay for. The whole experience was terrible.”

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Posted 2 years ago

“After we paid for this TV I saw it online at Powerland for $16 cheaper!!! Then a bad experience with Aramex who said it was coming yesterday. Stayed home all day but they never came. Delivery was today instead. Would not buy from Appliance Central again based on unreliable home delivery company Aramex they use.”

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Posted 2 years ago

“I've not received my carpet cleaner yet so I can't leave a review.”

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Posted 2 years ago

“Received my TV with cracked screen ( big ) , exciting when receiving then see the broken screen, can’t even have my dinner , do disappointed, contact Appliance Central , till now no response yet”

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Posted 2 years ago

“TV unit was delivered next day but it was faulty unit. TCL was reported with video evidences same but they couldn’t find the solution however they advised to contact Appliance Central to get the replacement as my purchase is still in auto replacement period. Appliance Central was informed with Video evidence but they still wanna arrange TCL Inspection. This is pathetic after seeing evidence they still wanna arrange inspection.”

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Posted 2 years ago

“So far I have not received anything yet.”

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Posted 2 years ago

“I placed an order for a Samsung tv .. next day it dropped $400. I called and asked me to email , the sales / pricing section .. price policy .. after 3 emails . No response.. I will try again today ..”

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Posted 2 years ago

“Delivery now 5 days late and no information.”

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Posted 2 years ago

“actually I already write two emails and made one call to ask for a price match as the price is down while I even haven't received it, and received no reply till now.”

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Posted 2 years ago

“Sent a faulty fridge. Called them to replace but told us to send email. We sent many but never got any response back from them.”

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Posted 2 years ago

“Can not give a review of the product when your delivery company has not delivered the item. From the tracking information it has not moved from the pick up point. Aramex has shocking reviews and I think it may arrive in a few weeks if not lost all together.”

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Posted 2 years ago

“Product broken on delivery”

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Posted 2 years ago

“Tv was much smaller than expected so i called to exchange for a bigger tv, they said that there would be a 20% restocking fee* plenty of other online stores that exchange for free! Customer service was very unapologetic and said i should try selling it on marketplace or gumtree.”

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Posted 2 years ago

“Appliance Central are using Aramex, who are completely useless. My parcel was picked up on the 12th December and still hasn’t made it to the depot at the dispatch end, god knows when or if I’ll ever see it, there is no indication of a delivery date and all they say is a generic “significant delays”. Shop local or at least with someone who ships via Australia Post or DHL (or anyone but Aramex).”

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Posted 2 years ago

“The worse experience. Purchased a soundbar, opened the box to realise it was too big. Contacted the store to request a return/ exchange and return in its original packaging and I was told I cannot return as I opened the box, I was also told I couldn’t return even if paying a restocking fee. The worse customer service I have ever experienced and will never purchase from your store again and will be warning other people and making a complaint through the ombudsman.”

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Posted 2 years ago

“I called them just a few seconds after I ordered the product online to ask to cancel my order, and they told me to send a cancelation email. I sent them the cancelation email just minutes after. Now after a week the product just got delivered to my home. They neither replied nor cancel my order. I called them to ask why didn't they refund me and was told if I need my refund I have to bring the product back to their store. But I can not take the product to their store. I haven't opened the product and will wait for them to come and take it back.”

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Posted 2 years ago

“extremely late delivery😓”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,320 reviews