Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,321 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I WILL WRITE A REVIEW WHEN MY ORDER ACTUALLY ARRIVES WHICH HASN'T HAPPENED YET.”

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Posted 2 years ago

“Ordered the product with a predicted delivery time of 2-5 days even though Appliance Central continue to use their courier who list delays on their website. Tracked it for a week and it appeared not to reach the first depot and now the tracking app lists it as being delayed with no idea of the location and no ETA. Have sent two emails to Appliance Central with no response”

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Posted 2 years ago

“My refund has not been processed yet, No proper customer service Have to follow up multiple times, Still didnt get response on when I will get my refund”

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Posted 2 years ago

“Shipped out of Sydney very quickly has arrived in Port Macquarie depot 2 days ago but has not been delivered to my address 35klms away so maybe you need a different delivery firm”

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Posted 2 years ago

“Haven’t received my purchase yet”

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Posted 2 years ago

“Your delivery driver not even eager to wait for 20 min regardless of my wife rushing home to meet the their early delivery time . No follow up on unsuccessful delivery afterwards . Poor shipment arrangement and follow up .”

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Posted 2 years ago

“Have not received my TV as yet. When will it arrive I have been waiting a week. Not happy”

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Posted 2 years ago

“I haven't receieved the appliance yet so please make sure your customer has it before asking for a review!”

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Posted 2 years ago

“Poor service communication and delivery delays ended up with me cancelling the order and buying from someone else who has delivered on time. Waited for hours while i was "the next delivery" that just never showed up and the courier contact they provided never answers the phone calls back or responds to messages. Sorry but would not use this company again. Still waiting for my refund and my order cancellation was confirmed 4 days ago.”

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Posted 2 years ago

“The delivery system in place is ......... 3rd time successful. Best to say nothing if you cannot find anything good to say.”

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Posted 2 years ago

“Still waiting on delivery over 2 weeks in, disapointing and no support”

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Posted 2 years ago

“Worse service ever, email or telephone.”

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Posted 2 years ago

“Tracking did. It work, arrived unannounced. Did not take packaging or old appliance awah”

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Posted 2 years ago

“Still not received yet. I've sent an email asking when I will be receiving it”

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Posted 2 years ago

“after my purchase, the price dropped 50, and my staff is still not shipped till now”

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Posted 2 years ago

“Would give zero if I could. Despite good price appalling delivery and communication. Booked for delivery 2 days in a row with no communication or valid tracking info. Failed to deliver on both days. Hard to get accurate info from stores own call centre. Finally delivered on third attempt after waiting home all days for 3 days. Would not recommend. Go to other reputable retailers with confirmed delivery windows.”

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Posted 2 years ago

“Absolutely terrible! The product arrived with one side hanging off ( see attached pictures). Subsequent communication with Appliance Central resulted in a request that I drive 40kms to the other side of Sydney to exchange the faulty product. My agreement on purchasing was that there was free delivery. Why should I now need to drive 40kms to correct a fault that is not of my doing. A replacement heater should be delivered and, at the same time, the faulty product picked up. A request to Appliance Central to do so has to date met with no response.”

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Posted 2 years ago

“Great prices, fast delivery. Delivery service, however, was substandard with drivers not fulfilling installation or box removal.”

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Posted 2 years ago

“I bought a washing machine with delivery and installation option. Due to poor administration and arrangement of Appliance Central, I have to install the it by my own. I will do buy from Appliance Central anymore.”

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Posted 2 years ago

“Never buy any appliance from them!!!!! I ordered an over $1000 TV here, after purchased, they won’t reply your any questions by email even by calling, and they will charge 20% of the product when you want to get a return!!! VERY Disappointed with their customer service and VERY unhappy purchased experience!!!!! I love to shopping online for everything but NOT RECOMMENDED THEM AT ALL.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,321 reviews