Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,609 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service. I was advised my appliance was taken to a pick up dept but never heard back.”

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Posted 2 years ago

“Ordered over 2 weeks ago, no contact from them, still not even dispatched! Avoid, it's worth paying more to actually receive what you paid for.”

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Posted 2 years ago

“I wish i had stick to the good guys. 50$ savings came with a rushed up and arrogant delivery guy someone who was definitely not enjoying his job.”

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Posted 2 years ago

“75" Samsung TV was faulty (less than a week old) and when Appliance Central were called so we could discuss options, they didn't want anything to do with us. Couldn't even be bothered to advise us what Samsung's number was- just told us it was not their problem. Customer service couldn't have been worse. Wont be recommending them EVER”

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Posted 2 years ago

“Ordered item 24th Oct. It’s now 1st Nov and no update on order at all. No tracking, nothing. Item was in stock at time of ordering. May look to cancel order can only imagine what a warranty or fault might take to resolve.”

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Posted 2 years ago

“The goods still have not arrived. Courier website states they would be delivered on 26/10 currently 31/10 and not yet delivered.”

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Posted 2 years ago

“Appreciate their timely delivery. However, packaging was in bad shapre- not intact. Appeared to be a cartoon damaged product. Found a mark top right of the brand new tv as well. Didn't jot receive positive or cooperative response from the team as well.”

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Posted 2 years ago

“Terrible customer service, won’t return calls, promised to remove washing machine and install new one for free then couldn’t fully install washing machine like promised and left washing machine on side of road now won’t return calls”

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Posted 2 years ago

“Good afternoon, I’m writing to inform you of the horrible experience I encountered at the weekend regarding the delivery of my washing machine. On Friday I chose to purchase our new washing machine over another supplier, which was $100 cheaper however they couldn’t deliver at the weekend. Upon making my booking on Friday with your sales representative I was very clear that I needed my washing machine delivered on Saturday. I even added in my comments that I would like it delivered early AM, which they couldn’t guarantee. They did however promise and guarantee that the washing machine would 100% be delivered at some time on Saturday. I received a sms message at 10:29am on the Saturday informing me that due to high volume of deliveries my appliance had been rescheduled to Sunday. As a result of the day change, which was a massive inconvenience and broken promise. The delivery drivers on the Sunday left mud on our rugs and floors from driving the wet trolley into our house, which I now must get to cleaned. I would like to receive some form of compensation as a result of the poor customer service I have received from this experience, even if it’s to cover the cost of the flight and the rug which needs to be cleaned. First impressions are last impressions and so far I have been very disappointed with the poor service I have just experienced. Friday 5 days later and I’m still waiting to hear from Peter Tran from a customer service manager today.”

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Posted 2 years ago

“Your courier,aramex, has the worst reputation in the business. Why are you still engaging those loosers? Because Appliance Central is a pack of loosers too. Take your money somewhere else and avoid a heart attack”

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Posted 2 years ago

“Stock I purchased wasn’t available. Replacement arrived damaged. Refunds took weeks. Communication was drawn out and I’m constantly following up. Will never trust this group with any part of my renos.”

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Posted 2 years ago

“I have not received my product yet.”

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Posted 2 years ago

“Issues with delivery. Seems like not professional delivery drivers for handling this sort of appliances. Microwave oven that bought was damaged : cracked door and the door doesn't align properly with control panel”

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Posted 2 years ago

“I am very disappointed with the product TIGER 2.2L Tiger Air Pump Jugs MAA-A222. Before I order it, I was confirmed by Appliance Central through email - "Tiger products are made in Japan". However, when I received the air pump jug I purchased, it was marked "MADE IN CHINA" !!!”

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Posted 2 years ago

“Not yet delivered”

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Posted 2 years ago

“I bought a clothes dryer which is just what I wanted. However, I am disgusted that your Couriers Refuse to bring goods upstairs! I live in a Unit on the 2nd Floor by myself, I am now 58. It wouldn't matter if I was 18 I could not lift a clothes dryer up two flights of stairs! Courier Delivery means DELIVERY - you bring the goods to the area they are meant to go..NOT dump them in the driveway of a three story Unit block and say Oh well you can take the item upstairs from here. I don't know if this is the particular Courier Company you use but I suggest you find one that DELIVERS Goods correctly to the person and not one like the one you are using that cannot be bothered completing the job!”

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Posted 2 years ago

“the delivery worker open the package of my washing machine without installing and tell me the problem and left. I have submitted a return request”

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Posted 2 years ago

“delivery was a joke!They gave me a delivery window of 8hrs but didnt show up. The re-booked the next day for a morning delivery within 3hrs but showed up 6hrs later in the afternoon. All the call centre had to say about it was do u want to reject the delivery and get refunded? 2days later i saw the product $400 cheaper elsewhere. How i wish i can turn back the clock.”

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Posted 2 years ago

“There are some ice on shelves after 2 days since working, I put the power on after deliver it arround 5 hours as recommended. It's so frustrating.and the door doesn't stick to the body after close the door as it should be, not happy”

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Posted 2 years ago

“Everything from Appliance central was ok until it was delivered, the courier delivered it on a Friday afternoon and I was away and not home, so they left the TV on the front doorstep in full view from the road, lucky for me it was stolen”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,609 reviews