Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,609 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi We have a screen fault with Samsung's QLED screen. can you refer me to you Samsung account manager for a repair or replacement under 64A of the ACL.”

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Posted 3 years ago

“I cant write a review yet because the products have not yet arrived, not sure why inner city Sydney takes so long, over 7 days now. What is it like if you live in Dubbo? 3 weeks..”

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Posted 3 years ago

“My item was not delivered on the date arranged. I emailed twice to follow up and requests to call me and no response from my correspondence. Very disappointed.”

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Posted 3 years ago

“My order hasn't been delivered yet. I made a purchase based on the description that there was a heater in stock and 2~3 day's delivery time. It's been one wk but I haven't heard anything yet.”

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Posted 3 years ago

“7 days on since order and payment… and my 3 items have not been despatched - no email received with any update or tracking info. Postage of $119 for the items? Seriously?.. it would’ve been cheaper and easier to go to my local BigW, Bing Lee, Good Guys, etc.. Sorry guys.. you’ve lost me.. first and last time… and where are my items?”

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Posted 3 years ago

“I called and emailed twice about my order as i accidentally bought slow cooker when needed rice cooker. I have not used it only opened to look and called you to ask to return and they told me i can't for some unfair reason”

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Posted 3 years ago

“I'm very disappointed. My new fridge came with a big scratch in the front door and small scratches in the other doors.”

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Posted 3 years ago

“$760 Money deducted from my bank account, I haven't received delivery of dishwasher for a long time, I haven't received any emails, I haven't received any refund. I will report to NSW Fair Trading and Police.”

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Posted 3 years ago

“I haven't got any information for delivery of my item,even though one week past after order.”

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Posted 3 years ago

“They use armorex for shipping if I had known this I would never have purchased from this site. Still waiting for product”

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Posted 3 years ago

“Not very happy with the services provided. I ordered a LG microwave and was sent a tracking no. Immediately.. for 3 days there was no update and I called them and was told this was out of stock and the last item in the warehouse was damaged and then they have re order it and will take 2 weeks. Or I get a new model, I paid the difference and was told it will be delivered by Monday or Tuesday. Nothing till now Thursday 7th July. When I bought my fridge last year, I had the same response, last item was damaged was re ordered.. but somehow they got it from a different store and sent it. I am not very happy with this as I needed a microwave urgently..I could have gone into binglee and asked them to price match and picked it up myself, but chose to get it delivery because of my busy schedule. I will have 2nd thoughts of going back to them again.”

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Posted 3 years ago

“Good price, they messed up the time of delivery date and products, then their was a significant dent in the product and I alerted the company via email about this fact but they did not respond.”

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Posted 3 years ago

“Bought a TV 7 days back and price was reduced by 60 dollars right after next day. Requested price match and following up with help desk everyday but, hardly got any response on it. Return policy and price matching process seems to be very painful with Appliance Central. I recommend this portal If you don't have any plan to return the product in any way”

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Posted 3 years ago

“If I could give 0 stars I would! Im still waiting for a TV ordered 2 weeks ago! They use an incompetent freight company in Allied Express - the worst period. DO NOT USE. I am in SA the product ended up in WA from NSW!!! Supposedly Human Error! And supposedly redirected to me but still waiting!! What a joke. Have asked for a full refund but they dont reply just dont care. I would NOT recommend using this mob ever, go elsewhere. I learnt the hard way. Terrible after sales service. Just take your money and dont care.”

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Posted 3 years ago

“Service was ok however, on day of delivery the delivery people bought my fridge up didn’t unpack all the taping and packing in fridge. Also, when I had to later leave my unit I noticed they had left the box my fridge came in at the bins at the unit. Didn’t break them down just literally dumped the box! And DIDN’T say a bloody word! So they didn’t install the fridge either. So disgusted with them”

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Posted 3 years ago

“Goods arrived damaged, girl on phone I structed to write an email and to expect two days to receive a response. A week later no response Sharon Shaw 0448111972”

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Posted 3 years ago

“The courier company has failed to deliver the item”

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Posted 3 years ago

“I ordered a WW7500D Sunbeam Professional Wok 10 days ago. - WARRANTY: Manufacturer's Warranty The money has come out of my account but no wok has been dispatched. Then today I received a voice message on my phone saying that the wok I have ordered is superseded by a new model and I would have to pay $20.00 extra to get it. I have not called back as yet as I am VERY UPSET and disapointed As far as I am concerned, Appliance Central should send me the new model at no extra cost as Iong as it is at least equal to the one I ordered. Don't advertise what you can't supply OR let me know BEFORE you take the money out of my bank account. K. Cossor-Schubring”

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Posted 3 years ago

“I have no idea why my order still not dispatched after a week, and not give me any delivery information, and now ask me to review for what?”

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Posted 3 years ago

“delivery guys damaged the new fridge on the out side and inside. they were very rushed to deliver and go, they wouldn't take the cardboard box or foam with them. not very polite. I've called the customer service phone center to put a complaint through but was told to email. Still haven't heard back from them”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,609 reviews