Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,325 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet received the goods. Customer service is appalling I will never purchase from you again”

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Posted 3 years ago

“Terrible service! The Washing Machine was delivered damaged and taken back by the courier. They refused to send a replacement or refund for over a week. Offered no assistance or reassurance over that period.”

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Posted 3 years ago

“Haven’t had any communication about my order, so not easy to review”

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Posted 3 years ago

“I'm not happy with the delivery didn't match the following when I ordered: WIM1200WD Westinghouse 124 L Bar Fridge - Install options: Delivery, Install and Remove old appliance- FREE As the item was just left at my front door without any services.”

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Posted 3 years ago

“We received our fridge damaged and then the delivery guys also punched a hole in our wall (of a new house) bringing it inside. They didn't even seem to care and told us it's not a problem and "contact the office". It has been over 6 weeks since purchase and I still have a damaged door awaiting replacement. I also agreed to a "damage allowance" for the wall (which will barely cover the repair let alone the inconvenience), however I am yet to see this compensation! Extremely poor service and strongly suggest purchasing elsewhere.”

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Posted 3 years ago

“Good promised for 15/4 finally arrived today 21/4. Not pleased with email advices as they gave incorrect info re delivery date.”

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Posted 3 years ago

“I received broken screen lg tv. When I complain straight away they just delaying. I did ordered on 10th of April and still having broken tv with me. Delay in respond, customer service 0 not responding my emails phone calls on time. Still I m hoping to refund my amount or get a fresh item. I hope they will sort out my matter on Tuesday as they said.”

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Posted 3 years ago

“Still hasn’t arrived”

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Posted 3 years ago

“When appliance central delivered my washing machine, the drivers didn't know they were meant to install the washing machine, then when they checked, they realised they had to install the machine and they appear to be in a hurry and roughly treated the washing machine when taking it into the laundry. They complained as to how the machine had to be connected therough the cabinet under the sink. They then connected the drain hose so it would flow inside the cupboard without connecing it to the drain line, and didn't test if the machine is correctly fitted before leaving, even though I had asked them to test the machine is connected correctly. After they left, I tested the machine myself on cold wash for 30 seconds only to find out that hot water was going through the machine. I called Appliance Central and asked them if their installers are meant to test the machines before they leave and they confirmed that they are not required to test the machines. When I complained to them about the installers connecting the cold and hot and water pipes to the wrong taps which would damage the machine, they told me to email them my complaint and in one or 2 business days (it is Friday today), the installers can come back to fix their installation. I ended up fixing the installation myself. Ill never buy from Appliance Central again.”

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Posted 3 years ago

“Ordered my mop a week ago, website said it will be dispatched within 1 to days have and ring serveral times to see what is going on,keep being told it needs to be ordered and will take two weeks,very dissapointed.”

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Posted 3 years ago

“The price randomly changed, I sent an email, but never got any response. So paid $30 more”

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Posted 3 years ago

“i still have not received my order or had any info about it other than it has been shipped Please reply”

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Posted 3 years ago

“Absolutely terrible. I ordered a microwave more than a week ago, and it still hasn't arrived. When I called the customer service, they said they would look into it and get back to me, but haven't heard back. I fully Regret ordering from Appliances central.”

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Posted 3 years ago

“The staff don’t know how to install washing machine.”

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Posted 3 years ago

“Dear Sir or Madam, I have made payment and still have not idea when the shipping will arrive. they are very wet days in Sydney and make me terrible experience as I can not wash the clothes. My order number Order 123312 Thanks”

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Posted 3 years ago

“Any Update for the order”

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Posted 3 years ago

“I am yet to receive the product. Ordered on 20th March it's 28th March today still no updates. I have been contacting you guys and the courier company continuously. But no updates on any fixed delivery date yet.”

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Posted 3 years ago

“if I can give a zero I will”

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Posted 3 years ago

“Still waiting for it to be delivered?”

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Posted 3 years ago

“It's been 7 days since I ordered. Package still not here and last update for tracking was on 14th March. It's now 21st. Not good enough”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,325 reviews