Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,609 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well the courier said that they tried to deliver thursday the sixth of october...they said that they messaged us before....and that they left a sorry note when we wernt home.....but we were home .....there was no text....and no note....i found out as we wondered where it was....so i checked tracking no....and found this out....so no we dont have our tv yet”

Helpful Report

Posted 2 years ago

“Ordered a washing machine when in stock and expected delivery in two days. Except a message one day before delivery notifying they have stock level issue, no other communication until 10 days after. Called up twice and the machine might only be delivered in another week time. I asked for alternative model that can be delivered within the week, and was told have to pay the difference between the currently raised price with my purchase price, not the price difference between the two models. Very unhappy. It's a waste of my time and money due to ApplianceCentral's fault, and there's no compensation at all. Asked to cancel the order and refund, I will source another washing machine from elsewhere.”

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Posted 2 years ago

“I make an order 5days ago, but it is still not shipping out.”

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Posted 2 years ago

“bad af. The worker just go away without the installation”

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Posted 2 years ago

“Saw a great deal and paid, then they cancelled.”

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Posted 2 years ago

“still waiting for the items and no update received >7 days post despatch”

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Posted 3 years ago

“Don’t like coffee machine at all”

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Posted 3 years ago

“worst customer service ever”

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Posted 3 years ago

“DIDN'T RECEIVE THE ITEM. VERY FRUSTRATED.”

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Posted 3 years ago

“Unable to purchase from you as you choose to send with Aramex. Aramex Melbourne have a 1 star rating out of more than 6000 reviews.”

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Posted 3 years ago

“I purchased Samsung frame tv 85 inch at $3850, second day the price dropped to $3760, I sent email to appliance central, if I can get the price adjustment. No one reply me…so disappointed.”

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Posted 3 years ago

“Worst service ever”

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Posted 3 years ago

“I am very unhappy with the company you have chosen to deliver my goods. They received my TV from you at 1:37pm on 24th Aug. They have had my TV sitting in their depot for 7 days. I rang them yesterday 30/10 to ask when they would be sending it on to me, and was told maybe tomorrow or the next day. I am not at all happy with this. Caroline Magee”

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Posted 3 years ago

“Your delivery company left the clearly labeled tv on my doorstep for anyone to steal in an apartment block in full view of other residents and didn’t even ring the doorbell!!! Lucky I thought I heard someone outside and went out to have a look - and saw it was left there - I was livid! You need to change companies, so incredibly irresponsible!!!”

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Posted 3 years ago

“cannot track the parcels , sent me a invalid link”

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Posted 3 years ago

“I was not aware of when the package was to arrive and was not home. Better communicating next time!”

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Posted 3 years ago

“Hi, I have not yet received my purchase. Order No: 136841 Tracking No: FZOO12389884”

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Posted 3 years ago

“Didn’t reply to any of my emails about shipping, I had to call you up myself to get confirmation of my order and shipping”

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Posted 3 years ago

“Ordered a tv, which I’m still waiting on. If I knew delivery to Melbourne will take this long, I would have never ordered from this website.”

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Posted 3 years ago

“Well I haven't received my purchased item as yet . I was informed by your delivery company that they attempted to deliver the item to the delivery address at 5.50 a.m. but it was closed and the item was returned to the depot. The delivery address was my PO Box based in an Australia Post office which wouldn't have been open at that time . I heard nothing further and submitted an enquiry with your delivery company with the reply being that they don't deliver to PO Boxes . If that is the case then this should have been disclosed at the time of ordering the item .”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,609 reviews