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Appliance Central Reviews

4.5 Rating 10,788 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 10,788 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appliance Central Reviews
Excellent service
Helpful Report
Posted 1 year ago
Great service
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Posted 1 year ago
Bought 2 appliances from Appliance Central never haver any issues. It's great that they could remove the old appliance as well.
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Posted 1 year ago
Excellent purchase experience. Not only was the product (washing machine) cheaper than other places, the communication, delivery and installation second to none. Would definitely buy again from Appliance Centre.
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Posted 1 year ago
Cheapest prices, fast delivery, good comms, free delivery mostly, hard to beat
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Posted 1 year ago
Unfortunately I will not used Appliance central again because of their delayed response to my delivery issues and unorganised delivery partner Aramex!! I am still waiting 4 weeks on for my delivery when I am in Sydney approx 35 minutes away from their dispatch!! Not happy at all!
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Posted 1 year ago
Product delivered quicker than I anticipated and although the packaging had some damage the contents were intact.
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Posted 1 year ago
Everything went very smoothly. Ordering was hassle free. The product was very well packaged and arrived safely in a timely manner. I would definitely shop with Appliance Central again and do not hesitate in recommending them.
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Posted 1 year ago
Great service, competitive pricing on the same items sold elsewhere. Will be buying from Appliance Central (Villawood) again.
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Posted 1 year ago
Just great to deal with
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Posted 1 year ago
I purchased a Fujitsu split system air conditioner from Appliance Central. The purchase process was easy, the air conditioner was delivered on the day specified and the product was fine and is now installed and operational.
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Posted 1 year ago
Fast delivery
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Posted 1 year ago
Great service Well done
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Posted 1 year ago
Fantastic service very happy with product and delivery was fast thank you.
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Posted 1 year ago
Happy with the service, happy with the price.
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Posted 1 year ago
Very easy to work with and kept me informed of the back order. The delivery company are also very accommodating despite their busy schedule.
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Posted 1 year ago
Delivered as expected and at a great price
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Posted 1 year ago
I purchased a TCL TV through Appliance Central in Dec 23 and it was delivered a full month later in Jan 24. I started experiencing issues with the TV immediately and contacted the TCL Support team to help diagnose and rectify these. As I had only just received the TV and am already experiencing problems with it, I wanted to make sure that I receive the full extent of warranty that I am entitled to, as Murphy's Law dictates that the next major problem always occurs immediately after your warranty period expires. I asked the TCL rep whether the warranty would be recognised from the date of delivery or the date stated on the payment receipt. I was told that TCL only recognised the date on the issued payment receipt. I have contacted Appliance Central at least 5 times to request either amendment to the original receipt to reflect the date of delivery, or some other form of similar documentation that would satisfy TCL. I have been given the royal run-around, lots of verbal assurances (e.g. "Just ring us in 3 years time when the warranty expires" - will they still be in business by then?) but extremely reluctant to commit anything satisfactory to paper. Seems such a simply matter to rectify. Spidey-sense tingling big-time!!!
Helpful Report
Posted 1 year ago
I got a great deal on a good fridge and it was delivered and installed for free, plus they removed the old one. Getting the fridge, however, was much more difficult than I anticipated. I ordered an item that was on "back order", which the website said would take 7-10 days to be shipped rather than the standard next-day delivery. I was fine with that, but after the time passing hearing nothing about my delivery, I emailed Appliance Central to find out what was happening. I received no response so I rang them, and it was thankfully quite easy to get onto them. They told me they'd run out of stock and it would be a while until stock came back. Over the next few months, I kept ringing them and they kept telling me it would be soon and they would contact me next week, which they never did. Eventually, shortly after I called one day and was told the same thing, I received a call back telling me they could deliver it the next day (Saturday), which was good, but they couldn't give me a time until the delivery company contacted me the day of delivery, which is quite an inconvenient system. The next day, the delivery company called me to tell me they apparently couldn't deliver because some of their drivers had called in sick and they rescheduled for the Monday (despite saying they deliver every day, they didn't do Sundays). We finally got our fridge. However, the deliverers told me as they were leaving, they don't take away packaging so they'd left the huge amount of cardboard and polysterene in our driveway, which I'm still trying to slowly fit into the wheelie bins.
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Posted 1 year ago
The service and price are good, but Aramex delivery is inefficient. Ordered from Appliance Central on Feb 9, delivered on Feb 13 as stated on their website. I Wasn't home; Aramex driver said will redeliver in two days, but never did. Product sent to depot.
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Posted 1 year ago
Appliance Central is rated 4.5 based on 10,788 reviews