Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,314 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a little difficulty re. Technical info.”

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Posted 2 years ago

“Good service. Was able to track my delivery. Packaging of TV was perfect and perfect hand-off done by the delivery guy. I could have given 5 stars but took 1 off due to the rude tone of call centre representatives.”

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Posted 2 years ago

“Service was great, and good arrived within 3-4 days of placing the order. I will be using your services again.”

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Posted 2 years ago

“Item delivery delayed 4days, expected each day, due to no drivers, but then arrived in perfect condition.”

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Posted 3 years ago

“Excellent products and the parcel was delivered in a reasonable amount of time. Being a rural customer it can be difficult getting items.”

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Posted 3 years ago

“Super fast and efficient delivery, it was going really great.. until the delivery guy ruined the day saying that he couldn't install it, as the old taps were stuck and I needed a plumber. I rushed to book a plumber.. In the evening my son dropped in and unscrewed the old taps by hand and installed the machine in 5 minutes. The plumber booking was cancelled..”

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Posted 3 years ago

“.”

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Posted 3 years ago

“I opted for delivery and installation but one who delivered told he won’t install it.”

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Posted 3 years ago

“Price fantastic. Delivery was super fast too. Only problem was that the TV remote was faulty and needed to be replaced. I emailed AC and logged the issue on the AC contact page but received no response. Eventually phoned and was told that yes, they had received my email and were requesting a replacement remote to be sent to me by Samsung. It would have been nice to have received this information without having to follow up, so my only issue so far is lack of communication. Otherwise I would have given a 5 star rating.”

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Posted 3 years ago

“ordered twice now each time price was very competitive and delivery times reasonable”

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Posted 3 years ago

“Very good service and communication from appliance central. The communication from the 3rd party delivery service could be better”

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Posted 3 years ago

“Good to deal with, showroom a little small, was looking for new fridge freezer as well as a gas fire but didn't see one I wanted so only purchased a fire and found out after transaction that they had more fridges in warehouse that they couldnt show.”

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Posted 3 years ago

“After purchasing a fridge/freezer I was told they could not delver it as it was found to be damaged, at my request they refunded my money but it took three working days.”

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Posted 3 years ago

“Delivered within time frame, but was not asked to sign for it. Could not fault service.”

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Posted 3 years ago

“All perfect with the purchase and delivery, I ordered the vacuum on a Saturday and received in Melbourne on a Thursday. The only thing to note is that in the website it says the delivery company will call to make sure there will be someone at home or coordinate a day, this didn't happen, so I got the message with the ETA on the same day it was delivered. Other than that, better price than other on line stores including interstate delivery”

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Posted 3 years ago

“The appliance I bought [a Panasonic set-top box] was well packaged and promptly delivered, also the cheapest price I'd found. Quite satisfied with the service.”

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Posted 3 years ago

“Price was good , product was good, communication was good , unfortunately the delivery was not so good. Delivery was arranged for Saturday but the truck broke down,then delivery was arranged for Sunday with a time window of 10:30am to 1:30 pm ,the delivery arrived about 3:45 pm , so we spent the weekend waiting for a delivery. I would recommend this company for price and quality of products but they need to improve their delivery service.”

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Posted 3 years ago

“Great service and price. Delivery took a day longer than advised at first but we saved over $400 compared to the cheapest price we could find elsewhere so well worth it!”

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Posted 3 years ago

“TV was in our lounge room < 24 hours after we ordered it. Delivery men were lovely and no issues at all with order, very competitive price.”

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Posted 3 years ago

“Super efficient. Offered to deliver (on a Saturday) the very next day after ordering. Really kind guys made the delivery to a retirement home but unfortunately, they didn't have the extra washers required to fit the pipes to our taps, they thought we needed new taps but that wasn't the case. My only suggestion is that Appliance Central give their removalists a bit more installation training to go along with their terrific attitude. When I called back the company to say that the machine wasn't actually installed to working order they immediately offered to send a technician to help us the very next day. Despite the hiccup the communication and overall service was very good.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,314 reviews