Appliance Giant Reviews

Name: Appliance Giant
Address: 10 Cavasinni Place, Wetherill Park
Rating: 4.44

4.4 Rating 1,065 Reviews

86 %

of reviewers recommend Appliance Giant

Company Reviews

Product Reviews

Metrics

4.4

Based on 1,065 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Appliance Giant 5 star review on 22nd August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order and they were unable to supply but I was not notified until I called to find out why my appliance hadn’t arrived. It then took more than a week to get my refund. They don’t respond to emails.”

Helpful Report

Posted 3 years ago

“The main problem that I had with Appliance Giant was to send only the driver with the the fridge. Access to the property required two men for delivery. He managed but it seemed to me to be a health and safety issue.”

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Posted 3 years ago

“We have received a damaging product we had claim case and they haven’t got back to us”

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Posted 3 years ago

“Absolute waste of my time. Ordered a fridge on the 1st April, it said estimated arrival on the 7th. Called you on the 9th. Sales person said it will come 14th/15th because of the Easter wkend. Spoke to customer service chat box after this date and was told LG have delayed shipment and is unlikely to get it until the 23rd. No communication or updates unless I contacted you. Why should I chase up my delivery when you can't meet your delivery expectations? Hopeless! Found same fridge on Bing Lee and got it next day delivery. For the sake of saving $50 I wish I had just gone to your competitor first. Only reason I gave 2 stars is because customer service was good and refunded immediately.”

Helpful Report

Posted 3 years ago

Appliance Giant is rated 4.4 based on 1,065 reviews