Appliance Giant Reviews

Name: Appliance Giant
Address: 10 Cavasinni Place, Wetherill Park
Rating: 4.44

4.4 Rating 1,065 Reviews

86 %

of reviewers recommend Appliance Giant

Company Reviews

Product Reviews

Metrics

4.4

Based on 1,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Appliance Giant 5 star review on 22nd August 2021

Anonymous

Anonymous // 01/01/2019

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“Great price good service. Will shop again for sure.”

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Posted 3 years ago

“Good communication”

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Posted 3 years ago

“My product arrived broken and no one has gotten back to me after I tried contacting you. It was broken under the packaging. It is still sitting in my laundry unused weeks later.”

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Posted 3 years ago

“I highly recommend Appliance Giant. Great communication and an easy online ordering process. Much more affordable for exactly the same product than shopping from the big-name companies. Fast delivery time.”

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Posted 3 years ago

“The only negative was the extremely long wait time that you learn about AFTER you have purchased.”

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Posted 3 years ago

“Amazing service at great prices. Thank you!”

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Posted 3 years ago

“I bought our Lenoxx, portable DVD player in November of 2021 as a Christmas gift for my wife but delivery was delayed until February 2022. At the time, COVID-19 lockdowns, vaccination rates and associated hysteria were peaking. It required Alliance Giant to be empathic, master communicators who were positive, honest and upfront with their customer base ... and they delivered in spades! They were in constant communication with the supplier and with me, their customer. I am pleased to recommend Appliance Giant to ALL prospective purchasers.”

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Posted 3 years ago

“I placed and paid for my order on 8 Feb expecting delivery within the week. 2 weeks later my Principal rang to see what was happening as I was away - they said we only had one walkie talkie in stock and was waiting for the other. I rang again a few weeks later (17 March) - lady said the same. I asked that the one you had be forwarded and cancel the other one with a refund to be processed. Still have not received the refund. I had no phone calls or emails from you advising what was going on. Very very poor customer service. The walkie talkie arrived 24 March. Just over 6 weeks to be delivered and that was only because I rang you guys!!!”

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Posted 3 years ago

“Fantastic customer service. Kept me updated on the delivery of my washing machine via email and phone calls without having to contact them. Excellent communication and customer service from the delivery driver who also installed the washing machine. Very satisfied”

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Posted 3 years ago

“Great service , arrived much quicker than I thought it would and the product works great. Definitely will use them again!!!”

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Posted 3 years ago

“Fast delivery and transaction”

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Posted 3 years ago

“Nothing wrong with the dishwasher once it arrived, however, it took far too long to arrive. The tracking system was pathetic and communication with the courier was impossible. The first day offered for delivery was not convenient at less than 2 hours' notice so I was assured it would arrive the following day (Friday). After multiple attempts to contact Hunter Express through the number I had been called from on the Thursday I was informed that the guy had not included my item in the schedule for Friday! Finally, it turned up on the following Monday. The driver was on his own and was unable/unwilling to bring the item into the house because of the 5 steps and the lack of appropriate lifting equipment. Obviously, no effort was made by him to remove the old dishwasher either which I had been told he would do. I would not use this company again because of the very poor service from the delivery company they employ.”

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Posted 3 years ago

“Excellent customer service, after delivery help with service from Simpson”

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Posted 3 years ago

“Grea service”

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Posted 3 years ago

“He was great and cleaned up the mess. He also displayed respect and courtesy”

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Posted 3 years ago

“Arrived in good time but only packed in a plastic post bag so the item box was squashed & broken. It was for a gift so not great. Items with fragile packaging need to be posted in a box.”

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Posted 3 years ago

“Good price delivery and friendly staff”

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Posted 3 years ago

“The online ordering process was easy, great range of products, good communication and free delivery for my order, what more can a girl ask for 😁”

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Posted 3 years ago

“Great service. Easy to deal with.”

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Posted 3 years ago

“Best price, but it took over a week to get a delivery date. Great if you are not in a hurry!”

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Posted 3 years ago

Appliance Giant is rated 4.4 based on 1,065 reviews