“WHY DID MY ITEM NEVER ARRIVE? I ordered it a month ago but the problem is you use an unprofessional courier service called HUNTER EXPRESS that could not be bothered to deliver it - I have called them and left several messages but nobody answers the phone, nobody has replied or reacted to my reports. Reading their 1 star reviews online I can see that it will probably never be delivered because they are desperately inept and unprofessional.
As long as you continue to use this courier then I strongly encourage anybody considering buying from you to find an alternative place to shop.
What i would like is a full refund so I can buy the item from a retailer who uses a reliable courier. Or, perhaps you could dispatch it again using a professional delivery service.
As long as anybody uses Hunter Express for shipping I will never purchase from them again.”
“The team especially support were excellent.
However it would be helpful if when ordering on line if an item is out of stock it should be indicated on the web site.
However I did receive a call on the first business day and the order was amended and still arrived on time.
So good work.”