ao.com Reviews

Great delivery of product won on competition

Really impressed with ao.com from ordering to delivery. Communication was great throughout, delivery drivers were really nice and on time we could track it all morning. Will definitely use ao.com again in the future. Crew number: HEY V 68

Second white good purchased from ao.com. Excellent service on both occasions. Delivery easy to track and on time. Very friendly and helpful both times but the men who delivered our fridge yesterday were fantastic. Problem solved how to get fridge into our house and took so much care not to damage the fridge or scratch our floor. Took time to get it right and we are very grateful for their care. Thank you. Crew number: DEEV62E (see photo)

All through the process I was informed right up to delivery. The driver informed me of my time slot at 7am and rang to say he was 15 mins away. Thank you

Fabulous service

Comprehensive information about product on website - ordering and payment simple and quick. There was a choice of delivery options (we chose to wait a week to allow for kitchen alterations to be completed). Information about delivery times at point of ordering with dedicated time slots available at additional cost. We chose the free option and were informed of delivery time slot Just before 7am on morning of delivery as stated. Crew HEY 173 telephoned 15 minutes before delivery - delivery was on time. Delivery drivers were professional and pleasant they had to unpack appliance outside (it’s a monster - dimensions correct on website - so no surprises). Crew, Andy & Tony then removed the old freezer (Which was free of charge at point of order but I think it was a special offer ) and manoeuvred new fridge freezer down hall and into position in kitchen. I think it may have been difficult for them to get appliance under our kitchen lights (something we hadn’t thought of) but they took care and I noticed they had also thoughtfully removed a photograph from the hall wall so it didn’t get damaged. Many thanks Tony and Andy. Great service from AO happy to recommend.

I was hoping to establish this worst site ever. I bought an espresso machine from sage, but I did not receive it from the date of purchase 7 / May / 2020 and the site is mentioned in my account was delivered and my account is Aramex company there is no receipt of the device and the site does not want to even provide me with any information about shipping The tracking number, carrier, proof of delivery, and signature of the employee on delivery, I don’t know if you lost the amount you paid