Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback Richard. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Robert. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Rod. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback Uwe. It is very important for us to ensure our customers are provided with the highest quality of service and products. We have passed on your comments to the relevant department.
Thank you for your feedback. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Jacqui. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
“A roaring noise on the Manhattan fire when lit led us to assume the gas bottle was faulty. So we exchanged it for another bottle. Roaring noise again! A phone call to Dublin (manufacturer's base) where Alan on the other end listened to the sound and pronounced a fault requiring a part to be sent from Eire which would take some time to arrive (thank you Brexiteers!!!) The fire looks good, feels solid and threw out impressive heat but the noise was worrying. Also your website ought to mention that butane bottles are hard to get - you have to be in possession of an empty bottle to acquire a full one. One supplier suggested we look for an empty on ebay. Luckily a local farmer had one in his barn he could let us have. Positives? Prompt delivery and speedy return of the phone call. Negatives as above - plus will we be able to fit the part easily when it does arrive - and will it solve the problem?”
Thank you for your feedback Kevan. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see that you have been dealing with one of our customer service team and the issue has been resolved, apologies for any inconvenience caused.
“Received item on thursday, used item that weekend had a fault, emailed 9 days ago to inform of fault, not yet clear on what is being done about it. Very slow customer service”
Thank you for your feedback Scott. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see that you have been dealing with one of our customer service team and the issue has been resolved, apologies for any inconvenience caused.
Thank you for your feedback Tracey, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Ian, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“I bought a propane regulator, hose and spanner. We had purchased a paella burner in Spain and needed to connect this to an existing propane bottle. The items arrived on the expected date and were well packaged. The hose was a tight fit to the pipe on the burner but otherwise it was easy to assemble. It all worked fine on the one day that I have used it so far.”
“The order arrived very promptly and the quality seems very good albeit I haven’t had chance to use the burner yet.
The web site is very good and provides a lot of useful information about using calor gas, especially good for me as I am a novice user.”
Thank you for your feedback John. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“We received first class service from Calor . From ordering to receiving the heater is first class would recommend them to anyone whom needs a Gas product”
“Really pleased with my Calor gas portable fire. Easy to order and pay for online. Happy with the product, great piece of mind with premium brand product. Some poor feed back with other brands. Just waiting for my £10 voucher off the gas bottle.”
Thank you for your feedback John. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
