Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were both knowledgeable and welcoming. A great experience.”

Helpful Report

Posted 3 years ago

G'day Paul, Thank you for sharing this awesome review! We're glad you've enjoyed a positive experience and we look forward to chatting more in the future. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Excellent service. Fast dispatch.”

Helpful Report

Posted 3 years ago

G'day Keith, Thanks for sharing this very positive review! We are pleased to be able to provide a high-quality service, with a fast warehouse team to match. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Brilliant on time”

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Posted 3 years ago

G'day, Thank you for sharing this 5-Star review! I've passed your feedback onto the Warehouse team who strive to pack your orders swiftly. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Very fast delivery. Great prices.”

Helpful Report

Posted 3 years ago

G'day Erin, Thank you for sharing this awesome review with our community. The warehouse team works hard to ensure all of your orders are dispatched swiftly and safely. We are pleased to know you have had a positive experience shi=opping with us. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Really good product line and amazing service. I really like that click and collect orders are available so quickly. I will continue to buy my gardening supplies from here wherever possible. The only downside is that they aren't open Sundays so if I can't collect Saturday (as someone can't get there during the week) I have to wait a whole week. I also love that the website has really good descriptions of the products.”

Helpful Report

Posted 3 years ago

G'day, Thank you for sharing this awesome review! We appreciate all the feedback and look forward to helping you out again. We'd love to be here on a Sunday too, but our crops at home need to be tended to! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“I’m new to gardening and found the website very helpful and informative. Ordering was easy and delivery was quick and accurate. Thanks guys, until next time”

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Posted 3 years ago

G'day Darren, Thanks for sharing this awesome review. We are excited to have a new member of our gardening community! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Great products and fast turnaround”

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Posted 3 years ago

G'day Robert, Thank you for sharing this positive review! We are glad that your products and experience with us has been high-quality. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Received very promptly. All as per order.”

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Posted 3 years ago

Hey Ruth, Thank you for sharing this 5-Star review! We are pleased your order arrived swiftly and was all accounted for. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Super fast shipping thanks”

Helpful Report

Posted 3 years ago

Hey Danny, Thank you for sharing this awesome review with our community! We are glad you have had a positive experience shopping with us, and that your order arrived swiftly. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

G'day Bheau, Thank you for sharing this awesome review! We appreciate the kind words of support. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Fast shipping, correct goods, faultless, thanks.”

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Posted 3 years ago

Hey Nick, Thank you for sharing this 5-Star review with our community! We are glad you have had a positive experience shopping with us, and that your order arrived swiftly. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Thanks for your great service and fast delivery, awesome”

Helpful Report

Posted 3 years ago

G'day, Thank you for sharing this review! We are glad your order was delivered swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Great customer service, will definitely shop there again.”

Helpful Report

Posted 3 years ago

G'day, Thank you for sharing this awesome review with our community! We enjoy being able to chat and garden with you and look forward to more. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Excellent”

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Posted 3 years ago

G'day Ben, Thank you for sharing this 5-Star review. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Great service from these guys. Ordered online Saturday and receiving goods two working days later. 10 🌟”

Helpful Report

Posted 3 years ago

G'day Jarrod, Thank you for sharing this awesome review with our community! We're pleased to know you've received your order swiftly and safely. We look forward to sending more gear out for you in the future. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“The pump I ordered wasn’t available but I was told of another pump that was as good if not better. A fare bit dearer but I’ve got it running in my pond and it’s fantastic! The service and the delivery were excellent.”

Helpful Report

Posted 3 years ago

G'day Michael, Thank you for sharing this 5-Star review with our community! The pond and waterfall feature looks great, we are pleased that we were able to help you find the best pump possible. If you have any other feedback we would love to hear where you think we could improve. Send us an email at feedback@aquagardening.com.au and we can continue the conversation there. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“I ordered the wrong size product twice and the staff via telephone were extremely happy to return and refund. This is a company that prides itself in customer service. 5 stars.”

Helpful Report

Posted 3 years ago

Thanks, Greg, appreciate the kind words and you taking your time to share the review. Let us know if there is anything we can help with in the future. - Aqua Gardening

Posted 3 years ago

“Outstanding delivery. so quick”

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Posted 3 years ago

Thanks for the review - we do dispatch as fast as possible, we are glad to hear the couriers were able to deliver it promptly too. - Aqua Gardening

Posted 3 years ago

“I was attended to quickly and efficiently”

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Posted 3 years ago

Glad it was smooth for you, happy to help out in the future anytime you need. - Aqua Gardening

Posted 3 years ago

“Very helpful staff and a streamlined business.”

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Posted 3 years ago

Thanks for letting us know of your experience. Happy gardening!

Posted 3 years ago

Aqua Gardening is rated 4.7 based on 1,974 reviews