Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was in touch with one of your staff members called Zack. He was very polite and very helpful.”

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Posted 3 years ago

Thanks, Laura - we will pass this on, glad to hear he was able to help. He's a plant scientist. - Aqua Gardening

Posted 3 years ago

“I placed my order for my pond pump, filter and hose late on 31/1/22 and received my goods early on 4/2/22. Great job guys! prompt service and goods as ordered. Fantastic I Will Be Back.”

Aqua Gardening 5 star review on 4th February 2022

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Posted 3 years ago

Glad we could help! Enjoy your new tranquil waterfall! - Aqua Gardening

Posted 3 years ago

“Ive been getting all my supplies from aqua gardening and theyre all great quality, nutrients produce quality fruits and shipping is always incredibly fast. 10/10 would recommend”

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Posted 3 years ago

Thanks for the kind words and taking the time to make this review. Hope your gardening continues to be successful! - Aqua Gardening

Posted 3 years ago

“i loved my new light untill i got water on it then it exloded ,but all good theres always the sun”

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Posted 3 years ago

Eeesh! Hope you are OK! Great there is the sun, you're right, if you ever need help choosing another light, don't hesitate to let the team know either. - Aqua Gardening

Posted 3 years ago

“Easy to get to, fast efficient service from staff, Great stock levels.”

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Posted 3 years ago

Thanks for taking the time to make a review, Glen. Happy gardening!

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thanks, Jamie, glad that we could help out. - Aqua Gardening

Posted 3 years ago

“Great service. Excellent communication as to when items were to be delivered, also recieved them on the day promised. Thankyou😀”

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Posted 3 years ago

Thanks for letting us know - glad that the couriers were able to help get them to you on time also, always good to hear. Happy gardening! - Aqua Gardening

Posted 3 years ago

“Good web site, easy to order, quick replies.”

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Posted 3 years ago

G'day Christopher, Thank you for sharing this great review. We are delighted that you've found the website easy to use. We are always excited to reply to any queries we get. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Good service”

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Posted 3 years ago

G'day Garry, Thank you for sharing this 5-Star review! We pride ourselves on the service we provide and look forward to helping you out again in future. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Ordered our pump on Friday afternoon..received on Tuesday morning…fantastic..thank you from us and the fish🐡🐡🐡”

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Posted 3 years ago

G'day, Thank you for sharing this awesome review! We are pleased to hear your order was delivered swiftly and safely, and that your fish are happy. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“I like the new no nonsense setup. Order online, walk in, give the staff your number, they get it and off you go. Or the option to get it posted. Help available if you're unsure/novice. Indoor display pond/aquaponics system is worth a look too.”

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Posted 3 years ago

G'day Owen, Thank you for sharing your awesome review with our community. We have changed from our previous shop-front style in favour of the showroom in order to shift our focus on to the customer and their success. All the while making more space for cool stocked items. We are glad you are a fan of the new design, and that you've found the experience to be positive. We look forward to being able to help you out again soon. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Super quick dispatch and delivery”

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Posted 3 years ago

Hey Kathy, Thank you for sharing your 5-star review with the community. The warehouse team works tirelessly to get our orders out the door. We are pleased your order arrived swiftly and safely. We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Awesome products”

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Posted 3 years ago

G'day Thanks for leaving us this 5-Star review! We appreciate all our community members who take the time to give us feedback - good or bad, it gives us a chance to improve our services and without it, we cannot grow!

Posted 3 years ago

“Service was above and beyond ordered on Thursday and received my order on Monday via standard post great dispatch speed definitely will do business with this company again! 😀”

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Posted 3 years ago

Glad to hear, thanks for the feedback! Let us know if there is anything we can help with in the future. - Aqua Gardening

Posted 3 years ago

“Really quick reliable discreet service. Will be using again in the future for sure.”

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Posted 3 years ago

Glad to hear, thanks for the feedback! Let us know if there is anything we can help with in the future. - Aqua Gardening

Posted 3 years ago

“Very helpful and fast delivery service every time very happy customer 💚🇦🇺💚”

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Posted 3 years ago