Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,422 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 11th June 2025

Joseph B

Arm or Ally 5 star review on 22nd May 2025

Clinton P

Arm or Ally 5 star review on 16th May 2025

Robert B

958

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was advertised an an auto A10 bolt. However, it was not a true Full Auto bolt. I was able to make it work but would not have had to alter it to make it work. Otherwise the service and the shipping was excellent.”

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Posted 5 years ago

“Black Friday sale was amazing! Only problem is I bought too many lowers & now the killer deals on the Aero Precision stuff is over. Looking forward to the next big sale”

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Posted 5 years ago

“Quick, professional service.”

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Posted 5 years ago

“Fair prices, large selection.”

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Posted 5 years ago

“Works as described. And the price was right”

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Posted 5 years ago

“Only lost 2 cases from cracks.”

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Posted 5 years ago

“Product appears well made. Have not installed it yet however the ordering process when smoothly and price was best available.”

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Posted 5 years ago

“The item was in perfect condition upon arrival and all included parts were accounted for. The only downside would be the lack of communication about shipping. I did not receive a tracking number just a confirmation that my order was successful. Amazon has spoiled me.”

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Posted 5 years ago

Email confirmations and tracking information are automatically sent out. Sometimes these emails may get caught up in junk/spam folders depending on your email settings. Please check there in the future.

Posted 5 years ago

“Satisfied with fit and function.”

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Posted 5 years ago

“The bcg has worked like a charm. It shipped in 3 days (one day early) This company has earned my business, happy holidays!”

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Posted 5 years ago

“GOOD, WILL PROBABLY GET TO USE IT NEXT WEEK”

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Posted 5 years ago

“One more gun seller out of hundreds, but better than average pricing on select products. The website is user friendly, orders are shipped quickly. Customer service isn't as quick or efficient as larger companies such as Primary Arms, Brownells, PSA, because it's a small operation. However they seem honest.”

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Posted 5 years ago

“Good products and fast service”

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Posted 5 years ago

“I've bought 2 of these bolt carriers. The first one was perfect, but the second one had a cam pin that was too wide at the top and it kept the bolt from closing. After trying it in 3 different uppers with no success I changed out the cam pin and now it works perfectly just like the first one.”

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Posted 5 years ago

“Received the order in a timely fashion and in good condition. Price was fair at time of purchase. Regards, David Kutina”

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Posted 5 years ago

“I had been searching the Aero Precision DTOM receiver set for a while since Aero Precision sold out of them. After reaching out to an Aero representative and being informed that there wasn't a schedule to restock these items, I decided to look elsewhere. Luckily Arm or Ally came up on my search! The product was everything I would've received from Aero Precision and a little bit more, a FREE matching DTOM patch! Fit and finish is also perfect. Arm or Ally also came in clutch with a lower price than what was offered by Aero Precision. The only reason I didn't give 5 stars was due to the FFL verification process. While most companies are willing to contact and verify FFL information prior to shipment, not Arm or Ally. Not only that, but the FAQs clearly states not to email asking if they've received FFL info and that they would contact the buyer in 3-5 days by email if FFL info wasn't available. I'm just glad I wasn't in a hurry for this build as it did take about 2 weeks for everything to work itself out and shipment to take place. Also, no phone contact available. While typically responsive to emails within 24 hours, a simple 3-5 minute phone call would've been a lot more convenient. I also did not receive the pins or set screws that are supposed to be supplied with the M4E1 lower. Thankfully, Aero Precision does keep these in stock and I was able to obtain those from them. I was just too impatient for the potential 24 hour wait time on emails from Arm or Ally. Response was faster once or twice but for the most part, don't expect a response until the next morning.”

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Posted 5 years ago

Enrique - thank you for your business and for a thorough review. In the future should you receive something from us which is missing a part / screw - simply email us and we'll get you taken care of. During business hours, our email response times are very quick, usually under an hour.

Posted 5 years ago

“I bought this muzzle brake for my son on his Thompson Center Compass rifle. The brake came with a crash washer for installation. The Thompson did not have a large enough shoulder to use the crush washer. I ordered a jam nut to install the brake. This nut is very helpful,I am able to remove the brake to clean the gun.”

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Posted 5 years ago

“Could use some improvements in the system for emails going out for security on billing and shipping address.”

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Posted 5 years ago

“The Berry's 9 mm 115gr RN bullets shot real well will order again”

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Posted 5 years ago

“Accidentally shipped me the wrong BCG but were very prompt in correcting the error and getting me the correct one. Pleasant to deal with.”

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Posted 5 years ago

Arm or Ally is rated 4.9 based on 12,422 reviews