Artizan Coffee Company Reviews

Name: Artizan Coffee Company
Address: 15992 NW 48 Ave. Miami Gardens, FL 33014, 15992 NW 48 Ave. Miami Gardens, FL 33014, Florida
Rating: 4.62

4.6 Rating 2,247 Reviews

91 %

of reviewers recommend Artizan Coffee Company

4.6

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 21st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love that there is a place to purchase organic decaf pods that are compatible with nespresso machines! These are pretty good tasting coffees for the most part and arrived quickly.”

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Posted 2 years ago

“Love it that I can have amazing clean coffee!”

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Posted 2 years ago

“I started purchasing your coffee because Nespresso doesn't carry decaf lungos. I was happy to learn that you have a good variety and in my first purchase, I bought each decaf lungos that you carry. However, the differences between the varieties are minimal, all the more so since all are of average intensity with the result that to me the differences are barely discernible. Furthermore, since you don't color-code the capsules, so I cannot select from the container in which I hold the capsules. Disappointing, I have to say. But not impossible to fix, don't you think?”

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Posted 2 years ago

“Love the hemp infused coarse ground coffee - makes my morning!”

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Posted 2 years ago

“I love this coffee company. I don’t buy from Anyone else. The service is great and the coffee is very good. I love using the subscription service so I never run out of these delicious little capsules. It’s so helpful to have the acidity ratings, as well As the other characteristics. Thanks for being eco conscious too Artizan!❤️”

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Posted 2 years ago

“Great coffee”

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Posted 2 years ago

“I had questions and called Customer Service twice. They were good listeners and understand their products well. They were very responsive both on the phone and by email and with their help, everything worked out. Really excellent customer service. And delicious organic coffee!”

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Posted 2 years ago

“Good decaf espresso.”

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Posted 2 years ago

“I was so pleased to find this company and then actually try the coffee and love it. Wins all around. Green, organic AND excellent.”

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Posted 2 years ago

“After trying to order using the website over 6 times since the Labor day sale, I ended up calling to make a phone order. The customer service person was very good and my order went through and I just received it. I really love these capsules and the organic water processed decaf is my fave!!!”

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Posted 2 years ago

“Great to have organic coffee in pods!”

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Posted 2 years ago

“I love this coffee. It’s so smooth and not bitter. I am so happy that a friend introduced me to it !”

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Posted 2 years ago

“The flavor is good, but it takes two pods to make one long espresso.”

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Posted 2 years ago

“great coffee so many good decaf choices is rare and so much better than any other compostable pods w environmental friendly packing too.”

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Posted 2 years ago

“He’s been extremely helpful!!”

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Posted 2 years ago

“I’m so glad to have found a coffee company that offers organic options in both regular and decaf. I’ve never had a problem ordering from Artizan.”

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Posted 2 years ago

“This coffee is delicious! We were enjoying it at a cuban restaurant that we frequent. We found out this was the type of coffee the Cafe uses and begin to order it to have at home.”

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Posted 2 years ago

“THE BEST Thank you”

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Posted 2 years ago

“Love the coffee blends. We buy the 5lb bags. Shipping is usually very quick. Will continue to buy.”

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Posted 2 years ago

“I sent the below email a week and a half ago regarding Artizan Lungo capsules. To date, still no response from Artizan: I suspect you’ve received other complaints about your pods recently. For the past few months we’ve occasionally received a box of pods in which the water cannot flow through. This failure seems to have become more prevalent. We are getting more pods that do not work, than those that do. We have two machines. An older original Nespresso machine and a new Ninja that uses the original Nespresso pods. The water barely drips through on the older Nespresso, but eventually makes a cup. On the Ninja however, we get an error message that says, “Add water” and end up wasting the pod. At 80 cents a pod, we cannot continue to waste them. Both machines are making nice sized holes in the backs of the used pods, so it seems the issue may be the mesh on the front. Please advise if you are aware of the issue and are in process of correcting the problem. If not, we will have to stop purchasing your product as it’s too expensive to waste. Thank you in advance for a response.”

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Posted 2 years ago

Dear Wendy We sincerely apologize for the delayed response and any challenges you've encountered using our Lungo capsules. Our understanding about the Ninja machine is that it is designed to be compatible with capsules made with aluminum lids only. Our capsules do not contain any aluminum whatsoever therefore, the Ninja machine is not compatible with our capsules. As per the Faq page on our website, Artizan capsules are specifically designed to work in the following Nespresso Original machines: Delonghi C190, D290, Citiz, CitiZ&Milk, Maestria, U, Le Cube, Inissia, Latissima Plus, Latissima Pro, Latissima Touch, Lattissima One, Pixie, KitchenAid, Prodigio, Expert, Essenza Mini, Creatista, Creatista Uno, and Creatista Plus. If you have any further questions or require additional support, please don't hesitate to contact our customer support at hello@artizancoffee.com Best regards, Customer Support Team, Artizan

Posted 2 years ago

Artizan Coffee Company is rated 4.6 based on 2,247 reviews