Login
Start Free Trial Are you a business? Click Here

Artizan Coffee Company Reviews

4.6 Rating 2,345 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
The first capsule I used the foil separated from the capsule in the machine so no coffee. The second capsule I only got a dribble of coffee out of it. Wasted $50 on this stuff
Helpful Report
Posted 7 years ago
These pods are ABSOLUTELY TERRIBLE, do not waste your money on them! They either break apart in your machine, get completely stuck, and no espresso comes out and water goes everywhere. We will be asking for a refund and never purchasing them again!
Helpful Report
Posted 7 years ago
Dear Customer, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 7 years ago
My Nespresso Original Line machine makes some noises that sound like it is struggling quite a bit with these pods, so I am not sure how compatible they really are. - Most importantly, the coffee simply does not taste good compared to the pods from Nespresso. - The coffee that comes out is watery. Goes back to the question of whether it really is compatible with Nespresso machines. - There is no crema. - I also had a hard time finding any composting instructions even though at purchase it was labeled as compostable (Do I need to peel the foil off? Is the outside plastic cup compostable, or only the coffee inside?)
Helpful Report
Posted 7 years ago
Hello, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Yanira Villarreal Customer Love Department
Posted 7 years ago
Using these pods ruined our DeLonghi Nespresso machine. We have a significant quantity of unusable pods and had to buy a new machine.
Helpful Report
Posted 7 years ago
Hello Warren, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 7 years ago
I love the idea of organic coffee but the plastic pods don’t work well with the Nespresso machine They leak into the container receptacle and therefore the coffee is super weak. I wanted to love it, but now am stuck w a lot of coffee that i can’t use :(
Helpful Report
Posted 7 years ago
Hi Kristen, We are sorry to hear that you are having problems with our capsules. Please reach out to our customer service department at (800) 280-2698 so you can return the pods. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 7 years ago
Horrible taste.
Helpful Report
Posted 8 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
White Rhino was undrinkable. I also noticed that the plastic capsules are causing my Nespresso machine to emit more water than a Nespresso capsule does after it’s brewed
Helpful Report
Posted 8 years ago
Dear Christina, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that your experience was less than amazing. We know that no coffee can be the right fit for everyone, so we'd like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. You should know that our blends are constantly changing due to factors such as customer feedback such as yours so it's likely that our White Rhino blend has a different flavor today vs a week ago. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
pods do not work most of the time. clear water comes out. poor customer service when reported problem. they blamed machine but machine works perfectly with nespresso brand.
Helpful Report
Posted 8 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Artizan Coffee Company is rated 4.6 based on 2,345 reviews