Artizan Coffee Company Reviews

Name: Artizan Coffee Company
Address: 15992 NW 48 Ave. Miami Gardens, FL 33014, 15992 NW 48 Ave. Miami Gardens, FL 33014, Florida
Rating: 4.61

4.6 Rating 1,907 Reviews

90 %

of reviewers recommend Artizan Coffee Company

4.6

Based on 1,907 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Tell us how Artizan Coffee Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Artizan Coffee Company 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My espresso tastes very watery and has no flavor I don’t like it:(”

Helpful Report

Posted 4 years ago

“The coffee tastes horrible! Like office coffee that was sitting in the pot for ten hours.”

Helpful Report

Posted 4 years ago

“I would like someone to please contact me...as I need to return my coffee purchase for a refund. Sadly, the pods do not work with my Nespresso machine...the plastic pods break and leave leave chards of coffee in the machine...making a terrible mess. jadeschneringer@gmail.com”

Helpful Report

Posted 5 years ago

Hi Jade, Thank you for your review. Please call our 800 number so we can assist you with this issue. Artizan Coffee Co. (800) 280-2698

Posted 5 years ago

“Doesn’t brew properly and after the first shot all that happens is hot water comes out. When you use an Nespresso capsule you get coffee the entire time. Tastes average as well. I purchased because it’s organic but it’s an inferior coffee”

Helpful Report

Posted 5 years ago

Hi Simon, Thank you for your review. Please call our 800 number so we can assist you with this issue. Artizan Coffee Co. (800) 280-2698

Posted 5 years ago

“The first capsule I used the foil separated from the capsule in the machine so no coffee. The second capsule I only got a dribble of coffee out of it. Wasted $50 on this stuff”

Helpful Report

Posted 5 years ago

“These pods are ABSOLUTELY TERRIBLE, do not waste your money on them! They either break apart in your machine, get completely stuck, and no espresso comes out and water goes everywhere. We will be asking for a refund and never purchasing them again!”

Helpful Report

Posted 5 years ago

Dear Customer, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department

Posted 5 years ago

“My Nespresso Original Line machine makes some noises that sound like it is struggling quite a bit with these pods, so I am not sure how compatible they really are. - Most importantly, the coffee simply does not taste good compared to the pods from Nespresso. - The coffee that comes out is watery. Goes back to the question of whether it really is compatible with Nespresso machines. - There is no crema. - I also had a hard time finding any composting instructions even though at purchase it was labeled as compostable (Do I need to peel the foil off? Is the outside plastic cup compostable, or only the coffee inside?)”

Helpful Report

Posted 5 years ago

Hello, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Yanira Villarreal Customer Love Department

Posted 5 years ago

“Using these pods ruined our DeLonghi Nespresso machine. We have a significant quantity of unusable pods and had to buy a new machine.”

Helpful Report

Posted 5 years ago

Hello Warren, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department

Posted 5 years ago

“I love the idea of organic coffee but the plastic pods don’t work well with the Nespresso machine They leak into the container receptacle and therefore the coffee is super weak. I wanted to love it, but now am stuck w a lot of coffee that i can’t use :(”

Helpful Report

Posted 5 years ago

Hi Kristen, We are sorry to hear that you are having problems with our capsules. Please reach out to our customer service department at (800) 280-2698 so you can return the pods. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department

Posted 5 years ago

“Horrible taste.”

Helpful Report

Posted 6 years ago

We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department

Posted 6 years ago

“White Rhino was undrinkable. I also noticed that the plastic capsules are causing my Nespresso machine to emit more water than a Nespresso capsule does after it’s brewed”

Helpful Report

Posted 6 years ago

Dear Christina, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that your experience was less than amazing. We know that no coffee can be the right fit for everyone, so we'd like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. You should know that our blends are constantly changing due to factors such as customer feedback such as yours so it's likely that our White Rhino blend has a different flavor today vs a week ago. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department

Posted 6 years ago

“pods do not work most of the time. clear water comes out. poor customer service when reported problem. they blamed machine but machine works perfectly with nespresso brand.”

Helpful Report

Posted 6 years ago

Artizan Coffee Company is rated 4.6 based on 1,907 reviews