Art Shed Reviews

Name: Art Shed
Address: 475 Warrigal Rd, Moorabbin, 475 Warrigal Rd, Moorabbin, Victoria
Rating: 4.89

4.9 Rating 5,136 Reviews

98 %

of reviewers recommend Art Shed

4.9

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was dispatched efficiently and with no fuss. The Liquetex was available in a size which is difficult to get at storefront so I was very happy to access it here. I don’t recommend purchase of the paints - they are watery and lacking in quality”

Helpful Report

Posted 2 years ago

Hi Gail, thanks for the review, we appreciate the feedback. There aren't any paints on your order from us, so you may have purchased them elsewhere, but if you would like to discuss this further please get in touch with us via email at customerservice@artshedonline.com.au and please provide your order number so we can contact you. Thanks!

Posted 2 years ago

“The service was prompt and the item arrived on time”

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Posted 2 years ago

Thanks Anna, glad to hear it!

Posted 2 years ago

“Great place to buy your art supplies. Friendly advice.”

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Posted 2 years ago

Hi Maria, we appreciate your lovely feedback, thank you

Posted 2 years ago

“My last order was a bit slow but other than that I am very happy with the service”

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Posted 2 years ago

Hi Lynette, thank you for the review, I'm sorry to hear your delivery took longer than expected, unfortunately Australia Post has all kinds of trouble in the past few years. If you have any questions you cancontact us directly and we will do everything we can to help!

Posted 2 years ago

“My order was what I asked for and was delivered promptly”

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Posted 2 years ago

Hey Celia, thanks for taking the time to write a review for us, we appreciate it!

Posted 2 years ago

“All I ordered received in perfect order-Well packaged & prompt delivery”

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Posted 2 years ago

Hi Bruce, thanks so much for the review!

Posted 2 years ago

“Very god. I received what I ordered promptly and without fuss. There is a wide range of professional and amateur art and craft items at good prices. I recommend Art Shed for all your art purchases.”

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Posted 2 years ago

Hi Jennifer, thank you for this amazing feedback and recommendation!

Posted 2 years ago

“Great service . Easy to see products . Friendly staff”

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Posted 2 years ago

Thanks Tina, we’re happy that you’re happy and we look forward to your next visit!

Posted 2 years ago

“Art Shed now has a wonderful extensive range of art materials all under one roof. Staff are always helpful and friendly.”

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Posted 2 years ago

Hi Karen, thanks very much for the great recommendation!

Posted 2 years ago

“Items came well packed and on time.”

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Posted 2 years ago

That's great, thanks for the review!

Posted 2 years ago

“Thank you for the session, I found it interesting but not quite what I was looking for, am looking for. I look forward to a mini workshop on using alcohol inks in a more productive way. The kids in the group loved it.”

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Posted 2 years ago

Hello Nivedita, we enjoyed a wonderful afternoon at our inks demo, we are glad you could attend and we have made a note of your comments for our team. Thanks!

Posted 2 years ago

“I appreciated the quick despatch of my recent order. Thank you, Adele”

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Posted 2 years ago

Hi Adele, thanks for the great review!

Posted 2 years ago

“Fast turnaround of my order and the item's quality was above my expectation”

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Posted 2 years ago

Hi John, this is great feedback, thank you so much!

Posted 2 years ago

“Prompt and courteous service”

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Posted 2 years ago

Hi Frances, that’s great to hear, thanks for the review!

Posted 2 years ago

“Product was a lot thicker then what I was expecting, but that had nothing to do with the service”

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Posted 2 years ago

Hi Rob, thanks for the feedback, and for the review we appreciate it!

Posted 2 years ago

“The toned paper is quite nice to draw on, exactly how I imagined. The price is also the best I could find. The reason for 4/5 stars is the 22-day delivery, though that was from international delays that they can't control.”

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Posted 2 years ago

Hi Logan, we were sorry to see this review from you, and it is disappointing that international freight carriers are still causing delays with fewer flights, delays with customs and further delays with local deliveries. So far your order has taken 12 business days to travel to you. The freight landed in New Zealand however it was still awaiting clearance until this morning. The postal service now has it, and we will keep an eye on the tracking for you. Please contact us directly if you have any concerns or questions about your delivery. Our email is customerservice@artshedonline.com.au if you would like to contact us. Thanks

Posted 2 years ago

“I am disappointed that the excellent reward system in place when located across the road is dismantled. The changed version functions more as a newsletter advertising service, which is tedious.”

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Posted 2 years ago

Hello Mikhael, thank you for taking the time to share your thoughts with us. We value all feedback from our customers, and we have shared it with out management team. Thanks for the review!

Posted 2 years ago

“A good range of general art products with a big focus on acrylic and oil paints. They need to get a wider range of watercolour paints – as it stands they have “top of the range“ in individual tubes and the lower quality paints in the sets. There are a couple of really good quality mid range brands that would benefit being brought in. Clearly laid out, and helpful staff.”

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Posted 2 years ago

Thanks for this feedback, we do have more products coming in all the time, so hopefully you will see them on your next visit. We’re happy that you’re happy and we look forward to your next visit!

Posted 2 years ago

“thank you great service I will return”

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Posted 2 years ago

Wonderful, thanks Christina!

Posted 2 years ago

“I am disappointed with this purchase as the book are duplicates of the Painting and Drawing Book. The content is exactly the same, however, upon contact with art shed I was able to return the book and was provided a credit. The staff that I dealt with could not have been more pleasant.”

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Posted 2 years ago

Hi Jane, I'm so glad to hear this problem was resolved for you, thank you for the feedback and great review!

Posted 2 years ago

Art Shed is rated 4.9 based on 5,136 reviews