Art Shed Reviews

Name: Art Shed
Address: 475 Warrigal Rd, Moorabbin, 475 Warrigal Rd, Moorabbin, Victoria
Rating: 4.89

4.9 Rating 5,136 Reviews

98 %

of reviewers recommend Art Shed

4.9

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came on time, packed very well”

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Posted 1 year ago

That is great! Thanks for writing a review for us Jill

Posted 1 year ago

“Prompt delivery. Happy with the service”

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Posted 1 year ago

Thanks Penelope!

Posted 1 year ago

“Whilst delivery was very good and the goods available are great, it was very disappointing for one of the main items to be unavailable after I paid for the items.”

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Posted 1 year ago

Hi Audrey, Thank you so much for your ongoing support, and for the review, we appreciate it. We understand it is disappointing when an item is unavailable, after you have seen it on our website. As we pick our orders from our store, occasionally there are discrepancies due to theft or sometimes suppliers send the wrong quantity to us. We sincerely apologise for the disappointment.

Posted 1 year ago

“Art Shed has a wide variety of art supplies, I just needed a few things. It was easy to navigate, good prices.ill be back.”

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Posted 1 year ago

That’s awesome! Thank you for writing this great review for us Elle, and happy creating!

Posted 1 year ago

“Staff were great. Friendly. Helpful. The A4 sketch book I brought though wasn’t as I expected it to be. I’ve bought many over the years and so didn’t think to check the surface of the pages. It was rough, not like a tooth that you would need for pastels but a course surface that isn’t enjoyable to drag your hand across when sketching. Not likely to purchase it again without checking.”

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Posted 1 year ago

Hi Janet, It is so nice to read your lovely feedback, we will pass it on to our fabulous team! We understand it is disappointing to find you have purchased the wrong item, you are welcome to bring it back and exchange it, and our team can help you select the right sketchbook.

Posted 1 year ago

“WHEN I HAD TO PHONE THEM ABOUT A PURCHASE I GET TOLD IT IS A PERSONAL THING I DONT KNOW VERY MUCH ABOUT PAINTING I STILL DID NOT KNOW WHAT OPTION WAS BETTER FORME NOT VERY HAPPY.JOHN.”

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Posted 1 year ago

Hi John, Thank you for your feedback, I am sorry to hear we weren't helpful with your enquiry, that is really disappointing. Perhaps the person who took your call was one of our less experienced team members, and we sincerely apologise. Sometimes it is hard to provide recommendations on broad topics, it often depends on your experience, the type of work you want to do, art space, surfaces you prefer, your budget, colour preferences and more. Feel free to reach out again if you have any further enquiries.

Posted 1 year ago

“Good product fast delivery”

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Posted 1 year ago

Thanks Evelyn!

Posted 1 year ago

“Hi Tom. There is nothing I can really add to improve your service as each time I order the staff is very helpful and always ready to assist if you may be out of stock on a product with advice on an alternative. Also I am very impressed with your product range. Regards Rob”

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Posted 1 year ago

Thank you so much for taking the time to write this great review for us Rob!

Posted 1 year ago

“This was the first purchase I have made from Art Shed, and because of the service, it will not be the last. The product is great and it was well packaged and arrived safely.”

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Posted 1 year ago

We are so happy to hear this, thank you for writing a review for us Jan!

Posted 1 year ago

“My IT Skills are not good”

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Posted 1 year ago

Thanks anyway John, we appreciate the four stars!

Posted 1 year ago

“A big selection of most art and craft supplies, Not much in the way of pastel paper”

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Posted 1 year ago

Hi Rhian, thanks for the review, we appreciate it! Our range is continually being updated and expanded by our talented team who work closely with our suppliers and producers of fine art and craft products, and we have passed on your feedback to our purchasing team.

Posted 1 year ago

“Always Receive my orders in good time from The Art Shed. Quite happy with the quality of the monte marte signature acrylic paints. pretty good quality for the price.”

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Posted 1 year ago

We are grateful to you for leaving us a review Lia, thank you!

Posted 1 year ago

“Great product and it arrived beautifully packaged. Thanks so much.”

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Posted 1 year ago

You're welcome Ruth! Thanks for the review!

Posted 1 year ago

“Very quick delivery, item as described. Thanks a lot.”

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Posted 1 year ago

Hi Alisdair, Thank you for writing this great review for us!

Posted 1 year ago

“Staff are very helpful. Huge range of supplies. Sadly, does not offer a student or seniors discount😥”

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Posted 1 year ago

Hi Joanne, That is great to hear, thank you! We noted that you are a Candy Club member, receiving discounts on certain ranges. As a small business we do our best to offer the best possible pricing on our products, as so many of our customers are seniors and students we would not be able to discount everything further, but we appreciate your feedback.

Posted 1 year ago

“Helpful staff Limited stock of pastels”

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Posted 1 year ago

Hi Sally, thank you for the review! We appreciate your feedback. Our range is continually being updated and expanded by our team who work closely with our suppliers and fine art producers, so stop by periodically and you might see some new products from time to time.

Posted 1 year ago

“Pleasant, helpful experience”

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Posted 1 year ago

Thanks Mark!

Posted 1 year ago

“Enjoyed my trip to art shed..good range of art materials but would have liked a bit more higher quality stock, paints and mixed media..but I understand if that's not your target.. Staff were very pleasant and helpful, and the shop was well organised and clean and tidy.”

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Posted 1 year ago

Dear Debby, Thank you so much for taking the time to review Art Shed! We truly appreciate your feedback. Our range is constantly being updated and expanded, so keep an eye out for the products you like, we strive to improve our offerings and make adjustments based on customer preferences. If there is anything specific you would like to see feel free to let us know by emailing customerservice@artshedonline.com.au.

Posted 1 year ago

“Love the store.”

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Posted 1 year ago

Thank you, Graeme, for taking the time to rate Art Shed with a glowing 4-star review! We truly appreciate your feedback and are delighted to hear that you love the store.

Posted 1 year ago

“Really nice, thankyou Artshed. My purchase arrived express post like I requested and securely packaged so no damage.”

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Posted 1 year ago

Dear Jenni Thank you for your sincere review and kind 4-star rating of Art Shed! We greatly appreciate your ongoing support and we are thrilled to hear that your purchase arrived promptly. It is our top priority to ensure that all orders are securely packaged to prevent any damage during transit. Once again, thank you for your continued support. It means a lot to us. If there is anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

Art Shed is rated 4.9 based on 5,136 reviews