Art Shed Reviews

Name: Art Shed
Address: 475 Warrigal Rd, Moorabbin, 475 Warrigal Rd, Moorabbin, Victoria
Rating: 4.89

4.9 Rating 5,136 Reviews

98 %

of reviewers recommend Art Shed

4.9

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at the Art Shed are an amazing bunch! Absolutely love the quick turnaround of my purchase from start to finish. I’ve been purchasing from the for many years now and they have made my life a lot easier as an artist especially during the covid lockdown periods. Thank you!”

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Posted 3 years ago

You're welcome Anne-Marie! We appreciate the lovely review!

Posted 3 years ago

“Nice product.”

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Posted 3 years ago

Hi Camille, thank you for writing this great review for us, happy creating!

Posted 3 years ago

“Unfortunately I received the wrong order but this was resolved fairly quickly.”

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Posted 3 years ago

Hi Stephanie, we appreciate your understanding, thank you so much for leaving this review!

Posted 3 years ago

“I like the way it was delivered and the thickness of the paint is beautiful.”

Art Shed 4 star review on 12th February 2022

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Posted 3 years ago

Hi Imogen, that's great to hear, thanks for the review!

Posted 3 years ago

“Was all great, everything turned up safe & sound.”

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Posted 3 years ago

Hey Shane, thanks so much for taking the time to leave us a review!

Posted 3 years ago

“Great range of art products. Easy parking.”

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Posted 3 years ago

Hi Patricia, thank you for your thoughtful review!

Posted 3 years ago

“Always helpful staff making it easy to find items I need!”

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Posted 3 years ago

Thank you so much for leaving this review!

Posted 3 years ago

“Service was very good however I was disappointed to see the product I had purchased reduced by $50 the day after.”

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Posted 3 years ago

Hi Jeannette, thank you for the feedback, regrettably our sale started six days after your order, so we can understand your disappointment. We hope you are making great use of it!

Posted 3 years ago

“I ENJOY EVERYTHING ABOUT SHOPPING THERE. IF ONLY THERE WERE MORE WOOD STUFF TO BUY.”

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Posted 3 years ago

Thanks Ray!

Posted 3 years ago

“The customer service staff were polite and courteous when I phoned them over an order Tom the manager sorted the problem out efficiently and effectively The products I purchased are outstanding”

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Posted 3 years ago

Hi Suzanne, I'm so glad to hear everything worked out well, thank you for the lovely review!

Posted 3 years ago

“I have always found them to be a really approachable place on line and in the shop. Great products and prices.”

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Posted 3 years ago

Hi Barbra, thank you for taking the time to share your feedback!

Posted 3 years ago

“Easy to order and arrived quickly!”

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Posted 3 years ago

That's great to hear, thanks for the review!

Posted 3 years ago

“All good - but it took a little longer than Expected”

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Posted 3 years ago

Hi Lynne, we appreciate your patience with the delivery, it's been quite a challenge but it's improving slowly. Thank you for the review!

Posted 3 years ago

“I have had very good experiences with the Art Shed when I have ordered online. My orders have been shipped very quickly and the product is great. I recommend the Art Shed to anyone buying their art supplies.”

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Posted 3 years ago

It’s so good to hear from happy customers, thanks so much!

Posted 3 years ago

“Timely delivery, competitive pricing = Excellent”

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Posted 3 years ago

Hi Mark, thank you for writing this great review for us, happy creating!

Posted 3 years ago

“This was my first order. It all went well and I will certainly use Art Shed again. Many thanks”

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Posted 3 years ago

Hi Rod, welcome! Thanks so much for the great feedback!

Posted 3 years ago

“Easy purchase and speedy delivery. Art Shed should rethink- and I mean seriously rethink- the $100 Wine Voucher as 1. It’s a rip off as payment still expected so it’s not a “gift” and 2. Not a fantastic “gift” for a recovering alcoholic”

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Posted 3 years ago

Thank you so much for your feedback, We've passed your feedback regarding the wine vouchers on to management, and we'll now be removing these vouchers from our future orders to ensure everyone's creative experience is a positive one. Please don't hesitate to reach out to our team at customerservice@artshedonline.com.au with any queries or suggestions. Once again thank you for taking the time to review us. We truly appreciate your feedback.

Posted 3 years ago

“I was looking for a product which I had researched and traced on-line to the store. It wasn't available on my visit and with help bought another product which partially did the job. I needed it to correct a problem I had never encountered before, but which the assistant seemed unaware of. I assume all assistants are practicing artists, so perhaps mine was a different discipline, which is a shame. I enjoy shopping there anyhow.”

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Posted 3 years ago

Hello Sue, thanks for your feedback, we're sorry to hear the item wasn't available, but thanks for the review!

Posted 3 years ago

“Quality canvas and supplies with a good range of stock on the website. One of the few art suppliers that deliver extra large canvas items. I am happy to recommend to others as a site to purchase your art supplies. I rated 4 stars rather than 5 due to the cost of delivery.”

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Posted 3 years ago

Hi Ninette, thank you for the feedback, and for the review! Our shipping rates are calculated based on the total weight of the items to the destination location. Our very large canvases must be shipped by courier which costs a lot more than standard post. Our website is connected to our Australia Post rates which are about 30% cheaper than if you went to the post office and tried to send the same parcel. We get these special rates because we send a certain volume of parcels per year. Depending on what you are ordering the shipping cost will vary as the weight will vary. Feel free to contact us if you have any questions, thanks!

Posted 3 years ago

“All good with with service and product...just that postage is now so slow I only order online for non urgent.”

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Posted 3 years ago

Hi Mervyn, thanks for your review, and your feedback. It's a shame that Australia Post let us down, we apologise for that. Delivery times to some regional areas have been faster than others, hopefully, it will be better next time. Thanks

Posted 3 years ago

Art Shed is rated 4.9 based on 5,136 reviews