Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the product”

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Posted 3 years ago

“Always great service and solid products”

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Posted 3 years ago

“Best deal I’ve ever seen on a fire pit and super fast shipping!”

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Posted 3 years ago

“just as promised”

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Posted 3 years ago

“This bike rack is really sturdy. Ordered on a Sunday, received on Wednesday, very quick shipping and well packaged. Hefty enough that I feel that with a quality lock this will help keep my bike safe (had my last bike stolen from my home, which is why I bought this). I searched for a good strong rack and was very pleased with the quality of this rack and the price, it compares well with the public bike racks seen around the city. Would highly recommend to anyone who doesn't have a garage or enclosed space and needs to park their bike in an open area.”

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Posted 3 years ago

“Wonderful product and service. Free shipping was fast and efficient. Will definitely be using them again!”

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Posted 3 years ago

“Great product and good service.”

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Posted 3 years ago

“My smokeless fire pit shipped as scheduled and was well packaged so despite its significant weight it was undamaged. Solid and well built with superior welding. All good.”

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Posted 3 years ago

“Nice, heavy duty grate! Very impressed with the quality of this product.”

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Posted 3 years ago

“Great product, just what I wanted. Thanks!”

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Posted 3 years ago

“I’m very pleased with the quality of equipment and the free shipping.”

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Posted 3 years ago

“Quality product. Well-packaged for shipment. Fast delivery with status updates. Overall very happy with my purchase.”

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Posted 3 years ago

“Simple straightforward e-commerce. I was surprised that the free shipping was so fast for a heavy item.”

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Posted 3 years ago

“Product is great”

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Posted 3 years ago

“Very well shipped and delivered without a scratch. Didn’t pay attention that it was 70 lbs”

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Posted 3 years ago

“Crazy fast shipping for such a heavy item. Everything was packaged perfectly and the fire pit is beautiful!”

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Posted 3 years ago

“Love the products. My home gum is all Titan fitness and much of my outdoors is furnished by Titan Outdoors.”

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Posted 3 years ago

“Ordering was easy and product was delivered quickly.”

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Posted 3 years ago

“I called direct to ensure item was in stock. Ordered online and received excellent communication as to shipping and progress. Well packaged, easy to do the final assembly, overall outstanding build quality, and best of all, IT SMOKES VERY WELL. Super simple to use and holds temp.”

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Posted 3 years ago

“Very pleased with product description and fast shipping!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews