Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery, item was well packaged.”

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Posted 3 years ago

“Outdoor fireplace grate. Excellent product. Very well made. Heavy duty. I was even impressed how well the product was packed.”

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Posted 3 years ago

“Great looking, fits fireplace perfectly and radiates the heat back into the room.”

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Posted 3 years ago

“Product was solid and the price was right!”

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Posted 3 years ago

“Another great purchase from Titan!”

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Posted 3 years ago

“Bought a VERY heavy 40" fire pit grate - the packaging was amazing... zero damage... very well done.”

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Posted 3 years ago

“Easy to purchase, quick delivery and product well packaged”

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Posted 3 years ago

“Order was received promptly and in good shape. Fire pit liner was simple to put together, and seems to be good quality.”

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Posted 3 years ago

“Everything I've bought from Titan has been high quality and received super quick shipping. This has become a trusted source for me.”

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Posted 3 years ago

“I’m very satisfied with the product.”

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Posted 3 years ago

“Shipping was fast and firepit is a beast and works very well.”

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Posted 3 years ago

“Great product and high quality.”

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Posted 3 years ago

“Love our heat deflectors!”

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Posted 3 years ago

“Awesome grate, very well made and will probably last forever.”

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Posted 3 years ago

“I had a great experience with Titan. They were competitively priced, and they processed and shipped my order immediately.”

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Posted 3 years ago

“I purchased a large 40 inch spider web fire pit grate. It arrived much faster than I anticipated and was of excellent quality. I would definitely recommend this product.”

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Posted 3 years ago

“Product was delivered earlier than expected. It is a Christmas gift so it hasn't been opened. I'm sure it is as ordered.”

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Posted 3 years ago

“No problems occurred. Great price thanks”

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Posted 3 years ago

“Love it great product and good quality”

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Posted 3 years ago

“Awesome grill it came early, well packaged and I will recommend it highly”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews